ムーンベイ マリーナ ザ ヴィラズ

Hotel staffs are very kind and provide good services.

Very good

一言でいうとリゾート感満載のホテルで、経年劣化があり、水回りも近隣のホテルに比べると水圧が弱かったり、お湯の温度が低かったり、フィリピン離島のリゾートコテージのようでした。仕事で５泊、利用しましたが、電話は電波が届かず圏外で、WIFI環境も悪く、最終日のみ通じました。 ビジネス利用には、向かないホテルです。

素敵なマリンリゾートで快適なホテルライフを堪能しました。ホテルスタッフは笑顔に溢れ対応も丁寧で大変好感が持てました。 ただ一点、少し不快感を覚えたのは、ホテルでタクシー手配した際にホテルで聞いていた料金とドライバーの請求額が異なることが頻繁に起きたことです。ホテル側からタクシー会社にしっかりと指示して頂けることを望みます。

　 　　海：海は目の前では無いが、とても近かった。 プール：大きすぎず小さすぎずちょうど良い感じ、そしてジャグジーが有りリ、ラックスする事が出来た。 ホテル：エントランスやフロントが分かりづらかったが、スタッフはフレンドリーで親切でした。 　食事：食事は中の上かな。

よく言えば閑静なエリア。市街地外にあり、一応ビーチフロントだがビーチに直結していない。そもそもビーチは汚く、海水浴ができるレベルでないことは要注意。徒歩圏にまともなレストランがないのもマイナス。ホテルのレストランは周辺よりまともなレベルだがメニューは少なく、直ぐ飽きる。偶然かもしれないが滞在中はファミリーが多く、プールで静かに寛ぐ予定だったが小さな子供が大量にはしゃいでいてとても寛げる状態ではなかった。当該ホテルというよりこのエリアに滞在する必要性が見当たらない。ネガティブな事象だけ列挙したがホテルそのものはとても清潔で快適。

Not happy with my stay at Moonbay Villas this time. We have stayed in Moonbay several times for the past years because it was just a walk away to some of the night spots and boardwalk. Service was great before. I am not happy with the customer service this time. The bedsheets and towels look worn out. Water from the shower floods the bathroom floor. When we checked out they were asking about 2 missing face towels that were not in the room in the first place. While we were sitting in the pool area early afternoon my husband ordered coffee the waiter told him they ran out of coffee beans. After a few minutes I questioned the waiter if you do not have coffee beans this early in the afternoon you can not serve coffee tonight or breakfast. The waiter then said they have instant coffee. He did not even bother to ask if we would alternate brewed coffee for the instant coffee. The staff needs more training in customer service. I hope to see improvement when we comeback.

Staffs are very friendly. Restaurant is open until midnight. The only things I didnt like in the room we stayed in is the electric outlet, most sockets are not usable in the bathroom and the vanity. I had to use the only working outlet in the kitchen to plug the hair dryer. Plus the night is alive in this area where you can hear loud music until past midnight. If you are the night owl type. That'll be ok but if you want to go to bed early please bring your earplugs.

Moon bay is absolute place to stay at SBMA! The upkeep of the rooms and the pool which is super clean and fabulous. The restaurant staff and housekeeping and front desk really take care of you and make you feel relaxed like your at home. Great place and I highly recommend Moon Bay to everyone!!

Good service and the property is excelent

Everything was superb!!!

All good, I enjoyed the stay

Easy access to everything. Staff were helpful.

Very nice stay On the day of checkout they let me stay an extra hour That helped me out a lot.

We are very happy with our 2-night stay at the Villas. The suites are very spacious and has amenities that are conveniently provided. The staff were all very polite, helpful and make their guests welcome. We enjoyed the pool, the balcony and the driving range at the back of the Villas. Value for money, well recommended!

It worked out for us perfectly.

Easy check in. Comfortable and clean rooms. Courteous and pleasant staff. The only issue I had was when I switched to one of the suites, and the room was a little too cold. Other than that, my stay was great.

American standard hotel rooms. Staff was great and food is above average. Very relaxing. The location is 👍👍

My stay was most enjoyable. There really isn't much not to like about the Villas, It is top notch in my book.

My stay at the Villas was fantastic. I extended my stay by 3 days as the place was just so pleasant. The room was more than spacious for one person. The room was immaculate. The bathroom was clean with god water pressure and plenty of hot water. The cafe was staff friendly and polite, and the food was outstanding. There are other dining options in the area, but the Cafe Azul's chef (s) are top notch! The hotel staff is courteous and professional, with kudos going out to Mike, who goes out of his way to make guests feel welcome. The pool was clean and pristine, so if you are looking for aquatic fun, you might want to limit it to the pool, as the beach area leaves a lot to be desired. The hotels in the area might want to consider organizing some community volunteer beach cleanup days throughout the year. The only complaint I had was on my last night there, the guy in the room next to mine decided to blast rock music in his room around 12:30 in the morning, and when I asked the evening security guard to deal with it, he instead directed me to the front desk, whom I reported it to (though I should not have had to as the music was quite loud). Unfortunately nothing was done and the music was still blaring when I finally fell asleep around 3:30 am. Things like that shouldn't happen at a hotel, and the perpetrator not face any consequences. Other than that I've nothing but good things to say about the Villa's.