ワイダス ホテル クラーク

ありがいっぱい

閑静な環境のいいところに立地してました。 また建物も綺麗で清潔感がありました。しかも清掃が行き届いてました。他の設備も充実してました。 食事もいいです。是非オススメなホテルと思います。

食事がのレベルが低い、その割に高い。 その他は、古いがオッケーでした

毎回利用していますが、非常に快適に過ごせました

アンヘレスの喧騒から遠く離れたといえば聞こえはいいですが、四輪のタクシーの走っていないこの街では、市街とホテルを行き来したい人には不便この上ないです。 じっくりこもって何かをするにはうってつけです。何でもやや高価なのはまあリゾートなのでね。

テレビの異常やアイロンとアイロン台をお願いしたところ、ホテル従業員の対応が非常に速く快適だった。 有料だが、ホテルと空港間のシャトルバスもあり良かったし、予約をお願いした時の電話やemailでの対応も迅速で感心した。教育が行き届いている印象。

カジノがホテル内にあり24時間利用できます 部屋のTVが故障していた(写りが悪い) ホテル内のステーキハウスはお薦め:ソースの味がよい ただしよい肉をchoiceしないと堅い ツアーデスクは週末しかオープンしていないようです

Clean room, awesome staff and breakfast has lots of variety.

Excellent

Room is clean but there’s no enough toilet paper, no face and hand towels and no enough bottled water.

It was OK I expected better for a 4* hotel. Very odd layout for the hotel. The bathroom was very tired and the shower didn't work properly. Toilet roll was limited and they seemed very stingy to replace it. Security was crazy having to go through a scanner every single time to enter and threats to charge constantly.

Nice hotel

Check in was smooth, friendly staff. Room was clean enough but cleanliness could be improved. Had to call the front desk cause the toilet was not flushing but maintenance came and fix it. Overall, i had a pleasant first time stay experience

Everything almost excellent

Nice room, good staff.

Check in took 20mins.Bathroom was dirty. Beds are so small. Restaurant staff are not knowledgeable. Not so many selection on buffet.

Excellent

Surprised at not having toilet papers in the room . They were able to provide upon request though . The 2nd night in a different room. Still no toilet papers again, they said the supply just arrive . I don’t believe it. If that’s the case poor housekeeping.

checking in was the worst experiance, Widus booking system for some reason has update that I booked with them, I explained I even have emails from Widus confirming my booking, but I wasblown of stating that a "system" generated email that means nothing. First receptionist(will not mention her name) was plain rude and told me its my job to contact the 3rd party(hotels.com) for my booking. Than her supervisor Hazel (i think) came to attend the issue, eventhough she also could not locate my booking she was very helpfull and displayed willingness to resolf this and showed alot common sence, accepting proof of payment, Widus confirmation emails, booking codes from hotels.com. She let me and my family check in while looking into the issue after. 5 Star customer service, other employee zero stars. I stayed numerous times in Widus in the past and I have to say the quality of the continental breakfast is very poor, 1 processed cheese and 1 unidentified processed cold cut, croissants and danish seemed from the previous day. (chef come to work earlier and inspect your product) Spice restaurant was great, room was very clean, IRD had very fast delivery and all the employees were friendly and willing to assist. Widus please sort out your reservation system because these days almost everyone is using 3rd parties for their booking

Excellent!