ホリデイ・イン クラクフ シティ センター バイ IHG、IHGホテル

ホテルの中は清潔で、スタッフの方もとても優しかったです。コロナ対策として朝食ビュッフェはスタッフの方が取って下さる形で、部屋も清掃後48時間は 次のお客さんを入れないとのこと。両替はホテルの中ではできませんがホテルの中にATM、近くに両替所がありました。

改装中だったのでフロントの入口が分かりずらかった。室内に飲料水、スリッパが備わり、シャンプー、とコンディショナーの質が良くとても気に入りました。

初めて使用したホテルでしたが,清潔感があり良かったです

立地広さともによし！

エグゼクティブスタジオで予約しましたが、スイートに無料アップグレードしてもらえました。ミニバー無料&ウェルカムワインとお菓子のサービスも。 朝食は通常のハム、ソーセージ、チーズ、玉子料理に加えてスモークサーモンや酢漬けニシン、クレープなどかなり種類が豊富。 中央駅と王宮のちょうど中間に位置するので旧市街とアウシュビッツなどの郊外観光を両方計画する拠点としては最適。 宿泊日は夏至のお祭り期間で、土曜日の夜には河畔で打ち上げ花火も楽しめました。

織物会館へ歩いて5分と、旧市街の外ですが、とても便利なところにあります。快適に過ごせました。ただ、バスタブがなく、シャワーのノズルがことあるあるごとに外れるなど、浴室には不満がありました。深夜に到着して疲れ切っていたので、部屋を変えてはもらいませんでしたが。

Location is close to city center. It is just 5 minutes walking. I had comfortable time during stay.

中央駅から徒歩10分、市中心部へも徒歩５分程度と立地は抜群です。部屋は非常に広く清潔、浴槽も広く満足でした。アーリーチェックイン等のリクエストも柔軟に対応してくださりサービスの品質も高いと思いました。次回またクラクフに行くようなことがあればぜひもう一度使いたいホテルです。

We enjoyed our 4 nights stay. The front desk service staff are excellent. We get our room immediately upon arrival. Our uber trip got cancelled to the train station on departure and the front desk young man excellent service help us to book a taxi. He ensured that the driver get us to the right place. On the 1st day we told them that they did not replaced our bath rope and on the 4th day they did not replenish the hibiscus tea and they sent them to our room. However we noted the king size bed sagged in the center. The room service staff did not washed the cups on our 4th day and our favourite coffee was not replenished. We didn't realised the missing coffee till the morning of our checkout. We missed the nice coffee in the morning 😊 Overall it is still a pleasant stay. We enjoyed Poland very much 💕💕 Thank you

I have travelled extensively, but the room was of highest standard i have ever experienced: very spacious and looking newly renovated. Fantastic breakfast. The staff could not be more helpful. I will definitely go back to this hotel.

Our stay here was perfect: the staff is amazing, the property clean, the food outstanding, our rooms were great - we loved it here. We will return and stay here always!

Best part was very near to city centre and room was very specious and clean.

I would not recommend this hotel at all, we arrived at 10:30 fully knowing and understanding our room would not be ready, however we retuned at 1:30 (politely asking if the room was ready or any updates on a time) and then again at 2:30 but after watching numerous other families and flight crews we asked again and they said our room still wasn’t ready. We finally checked in at 3:38. While not happy at all, I didn’t speak to the manager until I checked out. To be honest I was just going to let it go but after talking with their manager Anna (I’ll leave her last name out in this correspondence) , and not receiving a simple “I’m sorry we couldn’t assist you” or any understanding of my point of view, I felt I had to warn other travelers not to expect to any basic courtesy that you would expect to receive.

Holiday Inn is a safe choice. It's a decent hotel.

This is the only hotel with a comfortable entrance, large enough to get on and off a taxi with a wheelchair without a rush in such a central Cracow location. Staff were very helpful and rooms were nice and clean.

Staff was very kind and helpful. Rooms ando bathroom were very clean. Everything ok

I'm deeply appreciative of Robert's efforts in coordinating our train journey to Berlin through the online platform—no small feat—and for his invaluable guidance with local attractions.

Extremely convenient location right between the old town and Kraków Grzegórzki. Friendly staff, including a helpful concierge and a wide range of sweet and savory options at the breakfast buffet, including vegetarian, halal and gluten free choices. The room was large and had a big firm bed with a very nice bathroom. Would recommend

Very convenient locay

No recomiendo llegar a este hotel ,hay mejores opciones por el mismo precio .