MS ヴィラ ノヴァ

ホテル内のレストランは２０ユーロのバイキングで味は平均的。 部屋も特に不満はなかった。 ただ、予約時にホテルに依頼した空港の送迎は来てくれたが、ホテル側から聞いていた料金と違って、往路、復路それぞれ１０ユーロと聞いていたつもりだったが、往路は１６ユーロかかった。 サン・ミゲルのタクシー会社に料金を聞いたときは往路１３ユーロ、復路は１０ユーロと言われ、安い方（ホテルに送迎依頼）を依頼したつもりだったが、かえって高くついた。

Great affordable spot close to city center. Room was nice and quiet! I would highly recommend to anyone traveling to Ponta Delgada

The staff made me feel very welvome and were attentive to any question I had.

Excellent location. Staff was very helpful. Rooms very clean. Breakfast was good not the greatest for the value.

loved the hotel, the second time we have stayed there, wished the bed and chair were betther very low beds and lumpy

Très bon petit déjeuner

God morgenmadsbuffet. Hårde senge.

Acceuil sympathique

I had an excellent stay at MS Vila Nova. The hotel is clean, well maintained, quiet, and very comfortable. The room was spacious, the bed very comfortable, and the bathroom spotless. Everything felt organised and easy, which made the stay stress-free. The facilities are solid and deliver great value. What truly stands out, however, is the level of service, particularly from Raquel at reception. She operates at an exceptionally high customer service standard. From the first interaction, she was calm, professional, attentive, and genuinely welcoming. Her communication is clear and reassuring, and she has a natural ability to make guests feel comfortable and valued. It is evident that Raquel knows her role inside out. She works with confidence, efficiency, and precision, while maintaining a warm and approachable manner. She anticipates needs, handles requests smoothly, and ensures everything runs seamlessly. Her presence alone elevates the entire guest experience. Check-in was quick and efficient, and the overall stay exceeded expectations. The hotel is excellent, but Raquel’s professionalism is what makes it truly memorable. I would highly recommend this hotel and will definitely return.

The bartender Brim was fantastic, very helpful and attentive. He also knew a lot about the surrounding area

Easy parking

Wish we had Kleenex tissues in room. Room and breakfast were great. Area was quiet. Thankyou

Just ok, but they needed to update on lot of Things for example, They didn't have a coffee pot a little fridge. The breakfast was not really the greatest.

Clean and comfortable room in a good location. Nice pillows and linens. The thin spring-style mattresses in the twin room seem due to be updated. The hotel itself was very quiet for a Saturday night however a building or car alarm in a nearby street sounded all night long. Odd that police or security could not have put an end to it for the benefit of guests in this hotel, the nearby hotel and really the entire neighbourhood.

Quarto impecável. A única ausência que notei foi que nao tinha um frigobar.

Super clean. Comfy beds. Great location downtown. Excellent service.

Pool war kälter als einen Bergsee.

We prepaid and received a confirmation email for an ocean view balcony room for 3 nights. The hotel over booked and refused to honor our reservation.

Liked this property because it was close to everything.the staff was very helpful.food was good . The swimming pool we enjoyed. Would stay and recommend it .

Was 8.6 on hotels.com in 2020 and that will likely not improve to 9/10 anytime soon. Lacks polish.