5 スイス ホテル

バルコニーに通じるサッシのカギが壊れており、フロントに電話。カギの状態が悪く修理は明日と言われた。しかし翌日も対応せず、結局壊れたままでせっかくのバルコニーを利用出来なかった

街の中心に近い山の上のホテル。谷の景色が素晴らしいと口コミに書いてありましたが、ホテル敷地内に景色のいい場所はありません。室内は清潔、特に問題なし。スタッフの方々も皆とても親切です。街の中心はさらに山を登ります。ホテルやレストランが立ち並んでおり、街中に警備が多いため、治安も非常に良いです。このレベルのホテルにしては、若干、価格が高いかなと感じます。

キガリ中心部に位置し、街歩きには便利です。部屋は広く、清潔で快適です。防犯カメラがあるほか、夜になると鉄の門扉が閉まり、警備は良好です。ただ、夜は、周囲に外灯が少なく、暗いです。いくら「治安がいい」と言われても、日本人からすれば不安になります。また、私の部屋は窓のカギがかかりが悪く、若干、心配でした。４泊５日の滞在中、ものがなくなるようなことはありませんでしたが。また、そこまで有名なホテルではないようで、タクシーの運転手さんが場所を知らないということが多々ありました。このホテルは、映画「ホテルルワンダ」の舞台になった「ホテル・ミルコリンズ」の近くなので、ランドマークにされると良いと思います。

Rooms were great, staff friendly and helpful with early check-ins/late check outs. Restaurant on site served great food. Free laundry was a bonus as was the table football and the beautiful birds near the outdoor seating area. Only issue was taxis - hotel had a driver but he was really expensive and we had to plan ahead for pick up and drop off

Very nice and super friendly and free laundry service was excellent.

Staff was very friendly, helpful and professional.

Great location, good sized room and nice atmosphere. The bed is a bit stiff for me but with jet lag was no issue. .

J'ai eu beaucoup de plaisir à séjourner dans cet hôtel. Bien situé par rapport aux activités offertes par Kigali, c'est néanmoins un havre de paix, de tranquillité, avec de la verdure. Se relaxer tranquillement après une journée chargée est un réel plaisir, avec un personnel aux petits soins, comme le patron William, d'ailleurs. Beaucoup de disponibilités pour organiser les transports ou des activités.

The staff went out of their way to be helpful and my room was quiet and comfortable with beautiful plants outside the door. I enjoyed the breakfast with so many choices and the dinners were also delicious. I plan to stay at 5 Swiss again next year when I return to Rwanda.

How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!

The staff are so helpful and friendly. Enjoyed the food. Lovely clean room and comfortable bed. More like home than a hotel.

A very good hotel, excellent service, modern room in older building, surroundings beautiful. I had the best filet mignon I have had for a long time. I can recommend this charming hotel.

I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going. Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can be set up with the staff. Even the drivers they send you out with are helpful and kind. I highly recommend this hotel for your stay in Kigali. You will not be disappointed. I think fondly of my stay often.

The hotel is in one of the best possible locations, right in the center of Kigali, close to the main institutional buildings, international hotels and shopping areas. The area is totally safe and the hotel is very quiet and offers a peaceful atmosphere thanks to its lush garden. The hotel offers a restaurant on the back terrace: the choice of dishes is not wide but the quality of food is excellent and prices are reasonable. I had a very large room with a kitchenette and a small private garden terrace, the bathroom was very simple and essential but clean and fucntional. The real plus of the hotel, though, is its staff: everyone is extremly kind, professional, always smiling and ready to listen and satisfy all requests (taxis, tips about restaurants, trips, shopping and other practical details). Having to wake up and leave very early for some day trips, a packed breakfast and lunch was provided according to my preferences. Though staying only 4 nights at the hotel, at the end of my stay, when saying goodbye to the staff, I felt I had been among friends rather than in a hotel. The negative points are minor ones but ... the furniture in my bedroom was a bit dated, but I saw the other ones and, though smaller, they had a very modern look; also, the mosquito net in my room could not be used properly because of the size of the bed: it was impossible to isolate the bed completely.

All the staff were extremely friendly and helpful. My room was spacious, comfortable and quiet. The grounds are small but are filled with beautiful flowers, fruit trees and herbs. I enjoyed the atmosphere of the restaurant, with soft jazz playing and delicious food. I love the vine covered exercise area tucked in above the parking lot. There is plenty of room for drivers to pull in, turn around and exit. This was my first time staying at 5 Swiss and I plan to return on my next teaching trip to Rwanda.

Very helpful and friendly staff!!!! Great location and very calm premise. Highly recommended specially for business trips. The staff at the reception and bar are very supportive.

This property is very well located. The staff is very nice n helpful. There could be more meal options for vegetarians

My friend recommended it and the best price was on Hotels.com. It’s clean, modern and comfortable with friendly staff. Not stuffy at all. Well situated in Kigali and a good base for exploring further afield. A nice lounge and garden to drink a coffee while chatting to your friends. The bar and restaurant are reasonably priced and food is good. Breakfast is plentiful.

A gem - stay here!

Very clean property as for staff members, they make you feel like you have your own personal butler of every requests you might need.