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素晴らしかったです！お部屋の広さ、ホテルの雰囲気全てがエクセレント‼︎

The staff was ill prepared for serving guests to include being rude upon arrival. On check out the staff was trying to force us to pay again, luckily we travel with our receipts and were able to prove to the hotel that we had in fact paid through Expedia. Overall we were disappointed with our stay and would not recommend it to anyone.

古城に宿泊。 今回新婚旅行でスコットランドを訪れ、一生の思い出にと宿泊しました。 お城ゆえに交通の便のよいところではなく、郊外に立地しますが、レンタカーを借りて赴きました。ただ後からわかったことですが、エジンバラから近くまではバスでも行けるようです。 圧倒的に環境がよく、建物内を見学したり、敷地内には散策コースがあり、鷹匠やスパなどのアトラクションがあり退屈しません。スタッフも概ね親切です。 夕食は地下に設けられた「ダンジョンレストラン」でいただくのですが、席が空くまでは別室「図書室」のバーで待つのですが、場所が若干離れており、英語が拙いとよくわからず躊躇しました。ダンジョンの入り口が、一応秘密になっているので、サプライズのためとは思いますが、どうしたらよいのだろう？と躊躇しました。 料理は基本はフレンチで、スコットランドのエッセンスを散りばめた、なかなかに手の込んだお料理でした。 お部屋の設備は申し分ありません。歴史を感じさせる調度品の中には、やや立て付けが悪くなっているものもあるみたいですが、変に新しいものが違和感をもって設置されているよりは良いです。アメニティーも高級なものが揃っており、驚きました。 古城ホテルも、とんでもなく高価なものから、個人経営の小さな規模のもの（Ｂ＆Ｂみたいに）までいろいろありますが、ここはこうしたコンセプトのホテルチェーンのような経営で、豪華すぎず、そこそこリーズナブルな金額で体験できるのが魅力です。

Excellent staff and great room

Everything was lovely apart from the fact the spa was out of order i was not told this on arrival or when i booked i even asked the staff what time the spa opened in the morning to be told 9am then no spa the whole reason i booked emailed the hotel only to be met with an apology i would have liked a refund so i can book another spa but no they took some money off the food but that in my eyes was no good so wont be staying again

Lovely staff, clean room

The staff is extremely friendly and accommodating. The room was immaculate. They are mid-renovations. I believe we got a new room. The view was incredible. We also ate in the dungeon for the tasting menu andand enjoyed the

Einzigstes Manko des Hotels, man findet sein Zimmer nicht und der Service ist schwach. Es bedarf dringend von Wegweisern zu den Zimmern und einem schnelleren Service.

Refurbishment work is transforming the hotel. Once the spa reopens and the log fires are burning it will be a perfect destination.

Exceptional cleanliness great rooms and first class food

Ruth was a super star. She gave us a personalized tour and regaled us with historic lore. Our bar experience was also pleasant. When we arrived, we had tea service.

Rummet var bra. Ingen hiss dock med rum fyra våningar upp. Frukosten var lyxig. Spännande miljö.

The room was brilliant.

Really a review ?? So no hot water at all in the entire hotel and no prior notice of it and the loudest noise starting in their building site well before 6 am next to my window !

A beautiful place to stay. Service from check in to check out was great, parking was convenient, and the room was clean. We had dinner in the "dungeon" with the pre-set tasting menu and it was extraordinary. We di did not utilize the spa area so I can't comment on those services. We would definitly stay here again.

Manager was awesome, had a great stay.

Devrai y avoir une sélection de scotch whisky plus spectaculaire au bar.

Went to the bar and never got any service. My wife had to go ask for a menu and she was directed to the table. After getting the menus, it took over 45 minutes before anybody ever even came over to ask us if we wanted something to drink. At that point it was too close to dinner and way too late. Internet connection was awful most of the location was under renovation and unacceptable. Spa had nobody attending it to make any kind of reservation. Fortunately, we got an upgrade as we were scheduled to be placed in the loft which is away from the castle. The above noted the seven course meal was absolutely phenomenal very romantic, and the service was great

The dinner in the dungeon was a waste of money and time. Was a tasting and it was terrible and overpriced. Stick to there other restaurant and understand this was eich people mess?

Room was very dated and bathroom was cracked tiles and felt dirty. Castle is stunning outside and maybe going through renovations. Staff were good.