グレドック ゴルフ & スパ リゾート

Breakfast was tasty and a good variety. Only issue is having to book to use the pool or sauna etc which we were not told about at check in by staff when asked to.book for breakfast and dinner and also a charge of £25 pp for a 2 hour slot. We paid as this was one of the reasons we booked Gleddoch as had been many times before since our daughter had her wedding there is 2022. But this will be our last and we cant justifying spending that amount every days of our stay and also having to book so takes away the relaxing issue of staying there

We were a bit blind sided at the start of the stay with the additional £25pp for 2 hours use of the spa. I tried to call the hotel to confirm this before we stayed and waited 10 mins on the call before I got through to reception. The receptionist advised me there was a staff Christmas lunch on and she had just returned to the desk. Once I was there at the hotel we spoke to the Duty manager who when I advised that I was pretty annoyed about having to call several times and then wait ten mins to get through to reception to be told “that’s normal and what can be expected” which I fully disagreed with any place should not leave any customers having to sit on a ringing phone for 10 mins without someone at least answering and advising they’re busy and putting on hold. This left a bitter taste in our mouth as it’s just not acceptable for management to accept that as a suitable time to leave a customer waiting without speaking to anyone. Just left us a bit annoyed.

Spa upgrade superb, hotel great. Awesome night away.

Lovely room. Well decorated, great facilities and very clean. The spa is fabulous, well worth the extra charge.

This was our third time staying at the Gleddoch, but the first time since it’s has its spa upgrade (which now comes at a £25pp additional cost). We had 2 rooms booked for bed and breakfast. There is no use of the spa, which includes the pool that was previously included in a standard stay, for anyone under 16. Not great considering we have 3 kids under 16. None of this information was available before booking. We ate in the vista restaurant, as we have in the past, and felt that the standards have also slipped… Additionally, the whole hotel now operates a “cashless only” policy. I personally don’t agree with this position. We also didn’t sleep great. The breakfast was ok. We travel a lot, both in and out of the UK. We stay in a lot of 4&5* hotels as a family, and the Gleddoch used to be ones of our favourites in the area, apart from the Cameron House. Now, the price per night isn’t much cheaper than the Cameron house, and it has less amenities for a family like us than it did last year. I feel that the recent changes are a backward step for the casual family hotel guests like us… We wont be staying again any time soon.

Okay hotel. But not ideal for families, as kids under 16 not allowed into pool area. Basically its an adult hotel and you have to pay extra for facilities. Nice place to stay as a couple though.

The Spa was way too busy. It was impossible to get access to the outdoor hot tubs as people got in early and never left them for the whole session. There were lots of guests, including us, who missed on that experience. I think some sort of fair use system must be put into place because I reckon this must happen all the time.

Stayed here for 2 nights and we enjoyed our stay. The executive room was lovely and had a river view. The only downside of that was when the spa opened you could hear voices outside, especially when the spa opens early in the morning. The shower was great and bed really comfy. Breakfast in the hotel was good. They do continental help yourself and order the hot food and tea/coffee. The first morning we did wait quite a long time to order and noticed others who came in after us ordered and received their food before we ordered and it wasn’t too busy. The 2nd day we ordered quickly and received our food quickly so wasn’t a regular thing with the slow service. The spa was lovely too having been done up. The outdoor is great and indoor relaxing, the indoor pool was a little cold though! We did have messages also which were lovely. I would return again, I would just be prepared for the colder indoor pool and allocate longer for breakfast.

Super-friendly staff & fantastic location Fabulous dram bar/ gin bar & excellent restaurant Room comfortable but a little "tired" although decorators were on-site during our stay

A fantastic stay.

The stay at Gleddoch was average. I had stayed previously but this time with the spa renovation it is not included in the price of the overnight and it also does not allow under 16s which as a family with a baby meant we couldn’t use the facilities at all.

Stayed regularly previously. Had a gift voucher for afternoon tea. We always loved the pool but it was difficult with the new policies- guests now pay a staggering £25 each to use the pool but they also get less access than day visitors having a spa - access at 7 am till 9 am ( on holiday !!) or in the evening - made it difficult to fit in afternoon tea ( which we previously would have done on day of departure) and dinner ! Had to leave spa early ( after paying £25 for two hours ) to run to dinner as dining room closing !

2nd time we have been here in the last couple of months - absolutely love it! Spa is amazing and so worth the extra £25pp :)

Hotel is stunning, room was beautiful and clean, breakfast was lovely, Could do with a fridge in the room. The Spa it is really beautiful, the pool is stunning and nice saunas and steam rooms, however I do not understand the rule that hotel residents only get to use it between certain hours and have to pay £25 per person to use it. This meant that my husband and i paid £50 to hardly use the spa! It was so busy there was not enough loungers for everyone, the sauna and stream rooms were uncomfortably full, spa is supposed to be relaxing but it was the total opposite we left after 30 mins. If hotel residents are only getting to use it between certain hours then do not charge for this. It puts me off going back which is a shame.

Avoid the breakfast. Nice spa and facilities.

Great stay Thankyou

Beautiful property. Food at the club and at the restaurant was wonderful.

Great holiday nestled on the Clyde. Spa is worth a visit. The wee dram bar - brilliant service.

Beautiflul Location, we had a lovley dinner, and spa is well equiped.

Great Stay! Staff were fantastic throughout. Perhaps could do with a little decor refresh in guest room and common areas but the newly renovated spa is lovely and overall a great stay.