Gleddoch Golf & Spa Resort

Pool closed with no prior warning given. Had to pay to upgrade to get a bath in room. Overall staff were ok but did not really empathise or care about the pool not being open and the effect it had on our stay.

Bit of a delay at the Bar as only one bartender and making cocktails, also Temple Spa soap in room not in box (missing!), Nespresso machine 2 faulty capsules maybe due to age other ones worked ok. Generally excellent, lovely room, excellent value, facilities great, just minor areas

Didn’t pay a lot for this trip which is very lucky. Classic room is a typical budget job with some new tiles on a very old bathroom, issues with seals in the room, very chipped furniture and scuffed walls. Very dated and poor condition. No hot water in bathroom in the morning and battery cover missing off remote and could not turn TV off, had to wait for it to go on standby on its own. To top it off, went to check out and no staff anywhere so could event raise the issues! First time staying in a 4 star hotel for £70 feeling like it was £70 overpriced. Truly horrible experience.

Another great stay.

Hassle free, lovely friendly staff. Nice place

Beautiful hotel, friendly staff, great food. I’ll definitely be back with my friends and family, thanks

Lovely stay at hotel. Staff went over and beyond! Very helpful. Highly recommend a stay here

Nice relaxing night

It was lovely, unfortunately the spa & pool were closed. The hotel upgraded our room which was lovely some areas could be doing with a new paint job as there were a few scraps on walls & furniture. We had a lovely meal & enjoyed a few drinks with our voucher. Staff were fantastic, very friendly.

Good experience. Lounge and dining area felt cold but apart from that excellent.

Booked this soley to use the spa to be told after booking the facilitates were being refurbished i had to contact the hotel to find this out no one told me. The first room was dangerous a table not fit for purpose with a coffee machine on it and i had asd children with me if you looked at the table the wrong way it would have collapsed not to mention the beside tables NOT fit for purpose, i was then moved room to find the lamp on the beside table snapped shade hanging off bathroom sink all cracked shower head and holder covered in green mildew i had given up by this point slept and left as early as i could for the price this is nothing short of a disgrace ive stayed in better travel lodges for 29 quid the only positive thing i have to say is how lovely natalie on reception was a credit to the gleddoch just a shame that what i actually paid for i didnt get and the disrepair and cleanliness in the rooms is beyond me had to move the bed to get one of my wee boys and very apparent they hadnt been moved to clean under them probably since the beds where put there absolutely disgusting and other peoples belongings absolutely shocking

So nice 👍👍👍👍 great place to stop

Service second to none. Magical stay!

Never disappointed!!! Was very surprised to have a card waiting in our room from the hotel for our anniversary was a very lovely touch

Fantastic overnight stay.

Stayed at the hotel for niece’s wedding. Staff excellent especially Amy who served us in the restaurant on Saturday night and on Sunday at the wedding. 2 negatives cold plates for breakfast and unable to get a tea or coffee in the bars not everyone drinks alcohol.

Ive stayed at this hotel a couple of times now and really enjoyed each stay . Its a lovekt hotel . The staff are all very friendly too which makes you feel special .

Booked the executive room as a romantic escape from chaotic work shedules. Despite this the room was smaller than expected, had 2 beds pushed together as opposed to the king advertised, lacked any elemis toiletries, did not have a view of the clyde estuary or the golf course & did not have a bath. I am still left clueless as to what features of an executive room were provided. Tried to highlight this to reception after checking in, however was informed it was an executive room despite my concerns. The receptionist then glared at me until i walked away. In addition to this I had an allergic reaction the entire time I was in the stuffy room. I have few common allergies. One being dustmites… The common areas were dirty with dried grass & dead bugs on the floor walking up to breakfast. The decor tired looking (peeling wallpaper & crack's) with a cheap looking painted facelift. Nothing was clean on closer inspection (around the pool had had a bare minimum effort mop missing all the nooks and crannies, bins in pool toilets had dried blood smeared down them). On the other hand, the spa was excellent & breakfast & waiting staff were lovely. :)

Very good overnight stay, leisure facilities great , food and drinks very good . The only thing that could have been better was the restaurant needed more staff. Hotel was very busy and struggled with service at dinner and breakfast. Will not stop me coming back

Service was pretty poor ( not from staff though), no access to outdoor areas or bar service on a hot summer day as the hotel was hosting a major football team and these areas were reserved for the sole use of the football players. We and other guests were advised that most of the bar / outside areas were not open until 5pm. This was for a special birthday gift and was so disappointing as this is an expensive hotel to stay in. Staff were mostly understanding and apologetic but we felt that the football team were definitely viewed as more important than we were. Not a good experience. Manager took a bit off the bill which was fine but I would rather have enjoyed the experience and service we had expected.