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Staff so friendly and helpful. The facilities were excellent. Thoroughly enjoyed our stay and look forward to returning in the not too distant future.

Good service and great views. Food was excellent. Extensive grounds. The only let down was the very firm, clearly old, small double bed.

Great hotel with wonderful staffs d great amenities.

Great staff at this lovely hotel. Views are stunning. Activities to suit all. Very close to Peebles town centre. Plenty of food options. Room was very comfortable and super clean.

Love this hotel, great location good rooms and great swimming pool

Fabulous scenery, good food , lovely swimming pool. Great venue for a celebratory family occasion

Spotless big room with modern en-suite facilities,Breafast Buffet was fresh and the pool ,gym and spa facilities excellent

Breakfast was poor and very underwhelming

Great hotel. Very popular with families. Bed was comfortable enough. House keeping of room was thorough. Breakfast was well run. Easy stroll into the heart of Peebles town. Amazing views across the hills. Very kind staff.

The rooms and hotel overall were clean. The staff was excellent despite a full house (we went during the early May bank holiday and my goodness they must be at their maximum occupancy). The hotel itself can do with a bit of sprucing up though

Everything fine nice hotel

Staff excellent, hotel excellent, dinner menu quite restricted unless vegetarian or fish eater, wine not my choice and not what is normally given for Chardonnay or Pinot Grigio. Breakfast excellent. Room large very clean with beautiful views.

Clean room but old carpet and amenities. Fantastic & very helpful staff. Breakfast was excellent. Food great

What a fabulous hotel! We chose Peebles as it was about halfway back home to Wales for us, and after 9 days of hiking - a spa hotel sounded perfect! The fact that such a swanky place is also dog friendly (and TRULY dog friendly) made it even better. The staff were all cheerful, helpful and friendly. My husband used the gym facilities and I treated myself to a massage, which was quite honestly one of the best massages I’ve ever had. I also purchased gifts from the on site gin distillery for our house sitter. Peebles was much more picturesque than I was expecting and we thoroughly enjoyed our 2 days there.

Everything was perfect staff were amazing

I found returning here after 15 years to be a sad form of nostalgia. We used to come here in the late 90's as a large family group and have so many fond memories of this place. We remember having a grand evening dining experience with a man in a kilt waiting for us at the top of the grand staircase, and adults dressing in their fine clothes for the evening meal while children would eat in the Bannockburn room. Things have changed, and while I accept there is a need to modernise things, the whole soul of this place has gone now. The state of disrepair of the property is very obvious, but what was sad is that I felt some of the repairs would be very simple to do. We paid just under £300 for our rooms and feel this was completely out of line with the experience. Our balcony which was 2 floors up was literally crumbling apart and had caution tape on it to suggest 'don't lean here'. This is completely unacceptable for a room at this price. The old fashioned but classy feel of the rooms have been replaced with a soulless modern chich vibe and it was all just quite depressing. One of the ceiling lights in my room wasn't even working and the room felt bare with two cheap sofas stuck in the middle to fill the space. There was peeling paint work and rotten wood everywhere and a general sense of 'we don't care anymore'. At 10pm my room was freezing. I called 3 times and went in person to reception to resolve this. The heating never came on and I slept the night COLD.

lots of choice

Used pool and jacuzzi only. Steam room was out of order at time of visit

Hotel is lovely and is in a great location. Food was excellent and the alcohol reasonably priced. Rooms are so spacious and beds really comfy. The only fault I would have is that the hotel is needing some TLC but I will definitely return

Hotel in serious need of repairs. Complained regarding unacceptable water flow in shower, lack of hot water. Advised that it was an old building which had been complained about before on many review. They still mis-sell to customers. Very poor. Dinning was excellent.