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Pool good service ok

Beautiful location and facilities

lovely friendly staff, outdoor pool was a treat

Lovely spot, quiet and relatively secluded.

Stunning location where staff could not of been any more helpful, made for an amazing stay. Views are out of this world with the outdoor infinity pool a particular highlight!!

Had an overnight stay in a lodge room and wished we could have stayed longer. Room was clean, comfortable and quiet with views of the Loch and surrounding countryside. There's a decent restaurant overlooking the marina and nice leisure & spa facilities on the complex.

Fantastic 2 night stay at Portavadie. Facilities are wonderful only bettered by the spectacular scenery. Staff are excellent and do what they can to make your stay a memorable one. Would definitely return.

Booked for my friend who loved it said the room, food and scenery could not be faulted, she said she will definitely be returning as 5 stars all round.

Peaceful, serene switch off location. Excellent Spa and truly amazing views.

We didnt get a single smile, and plenty of surliness. Owners clearly more interested in your money than your experience or the happiness of their staff. Felt like the most miserable holiday camp ever. Pool packed. Marina packed. Landscape exploited with all the money spent on plastic spa facilities and none on vegetation. A grey plastic hotel. If you live in a grey plastic house, with plastic grass and acres of block paved drive for your Evoque you'll likely love it.

The overall location and facilities were gorgeous and check in was extremely smooth. We used the spa facilities and had treatments however, felt that we were rushed towards the end of our treatment and the staff were mopping floors before we had even come out of our treatment. It made us feel that we had to get out and upon reflection, perhaps treatments shouldn’t have been made available at that time if staff were looking to get away. When we had dinner at the restaurant we weren’t advised of what wasn’t available to eat due to being sold out and while we were waiting to be seated, we weren’t offered a drink or a menu. We stayed in the lodge and there was zero soundproofing so could hear people coming in and out of the building and those in the room above. The mattress was also uncomfortable and there was only body wash available in the room which seemed strange for somewhere that promotes their spa - would have expected body lotion, shampoo/conditioner etc and for the body wash to be detailed of what it was.

Stayed in a cottage and was equipped brilliant. We had dinner and drinks in the restaurant which was priced reasonably as well.

Arrived on Friday night, late for checking in and dinner, he asked the kitchen and we were able to dine, Saturday/Sunday morning breakfast was amazing, we both had the Full Breakfast, between the accommodation/staff and food the weekend stay was amazing and will be booking again, last but not least the price for the weekend was very reasonable

Great stay for a couple of days, remote so ideal to switch off, staff friendly, nice food in the restaurant with big portions, highlight is the outdoor pool and hot tubs

Lodge room was very comfortable, clean. Bit of a walk to get to restaurant from it if you want to have a drink first or have mobility issues. But top marks to hotel reception they organised a pick up from room & back when finished by a very pleasant & helpful young man called Pete. Only issue was my steak at dinner, it wasn't good & don't think it was rump either as said on menu Other than that food very good

Enjoyable stay at Portavadie. Lodge room was spacious and clean. It was chilly at times and there was no way to increase the room temperature. There was an out of service toilet adjacent to our room which was smelly and detracted from our experience. It was a fairly long walk (or drive) from the reception and the restaurant to our room and further still to the swimming pool and spa. The restaurant was good for both dinner and breakfast and the staff were very pleasant. I was not impressed by a member of staff at the reception desk at the spa/pool who ignored us for 2 minutes as they processed something on their PC. A ‘hello, I will be with you in a minute’ would have sufficed. The heated outdoor infinity pool was lovely given the views it offers. Overall a pleasant stay but not a luxury experience and not great value for money.

Sadly we were unable to enjoy the break as much as we would have liked. Absolutely nothing to do with the resort. Quite the opposite! I unfortunately took unwell. Peter, the First Aider could not have been more attentive and dialled 999. He stayed with me until the Paramedics arrived. I was Blue lighted back down to Dunoon and kept in overnight. Once I had seen the doctor again the following morning and released from hospital. Portavadie sent Josh, a duty manager the 1.5 hours down to pick up me and my wife and return us to the resort. I don’t think I’ve ever experienced such care anywhere else in the past.

Fantastic stay in Portavadie for our anniversary. The lodge rooms were clean, spacious and comfortable. Food in the Marina Restaurant was lovely and staff were warm and friendly. Spa facilities were an added bonus, we loved the outdoor infinity pool with stunning scenery. There was a card and chocolates in our room wishing us a happy anniversary. We thought this was a lovely touch and we would recommend and stay again.

Cannot be faulted

Good