波塔维迪酒店

The overall location and facilities were gorgeous and check in was extremely smooth. We used the spa facilities and had treatments however, felt that we were rushed towards the end of our treatment and the staff were mopping floors before we had even come out of our treatment. It made us feel that we had to get out and upon reflection, perhaps treatments shouldn’t have been made available at that time if staff were looking to get away. When we had dinner at the restaurant we weren’t advised of what wasn’t available to eat due to being sold out and while we were waiting to be seated, we weren’t offered a drink or a menu. We stayed in the lodge and there was zero soundproofing so could hear people coming in and out of the building and those in the room above. The mattress was also uncomfortable and there was only body wash available in the room which seemed strange for somewhere that promotes their spa - would have expected body lotion, shampoo/conditioner etc and for the body wash to be detailed of what it was.

Stayed in a cottage and was equipped brilliant. We had dinner and drinks in the restaurant which was priced reasonably as well.

Arrived on Friday night, late for checking in and dinner, he asked the kitchen and we were able to dine, Saturday/Sunday morning breakfast was amazing, we both had the Full Breakfast, between the accommodation/staff and food the weekend stay was amazing and will be booking again, last but not least the price for the weekend was very reasonable

Great stay for a couple of days, remote so ideal to switch off, staff friendly, nice food in the restaurant with big portions, highlight is the outdoor pool and hot tubs

Lodge room was very comfortable, clean. Bit of a walk to get to restaurant from it if you want to have a drink first or have mobility issues. But top marks to hotel reception they organised a pick up from room & back when finished by a very pleasant & helpful young man called Pete. Only issue was my steak at dinner, it wasn't good & don't think it was rump either as said on menu Other than that food very good

Enjoyable stay at Portavadie. Lodge room was spacious and clean. It was chilly at times and there was no way to increase the room temperature. There was an out of service toilet adjacent to our room which was smelly and detracted from our experience. It was a fairly long walk (or drive) from the reception and the restaurant to our room and further still to the swimming pool and spa. The restaurant was good for both dinner and breakfast and the staff were very pleasant. I was not impressed by a member of staff at the reception desk at the spa/pool who ignored us for 2 minutes as they processed something on their PC. A ‘hello, I will be with you in a minute’ would have sufficed. The heated outdoor infinity pool was lovely given the views it offers. Overall a pleasant stay but not a luxury experience and not great value for money.

Sadly we were unable to enjoy the break as much as we would have liked. Absolutely nothing to do with the resort. Quite the opposite! I unfortunately took unwell. Peter, the First Aider could not have been more attentive and dialled 999. He stayed with me until the Paramedics arrived. I was Blue lighted back down to Dunoon and kept in overnight. Once I had seen the doctor again the following morning and released from hospital. Portavadie sent Josh, a duty manager the 1.5 hours down to pick up me and my wife and return us to the resort. I don’t think I’ve ever experienced such care anywhere else in the past.

Fantastic stay in Portavadie for our anniversary. The lodge rooms were clean, spacious and comfortable. Food in the Marina Restaurant was lovely and staff were warm and friendly. Spa facilities were an added bonus, we loved the outdoor infinity pool with stunning scenery. There was a card and chocolates in our room wishing us a happy anniversary. We thought this was a lovely touch and we would recommend and stay again.

Cannot be faulted

Good

great stay

We loved our stay in Portavadie. The outdoor infinity pool is excellent. We sayed in the lodge. Our room was spacious but a little bit tired looking. The corridor carpet leading to our room looked as though it had seen better days as did the sofa in our room. None of this was bad enough to put us off potentially returning to this resort, which is located in a beautiful setting. The service in the restaurant was excellent.

Staff & facilities excellent. Room very comfortable & fresh milk in fridge was a bonus. External landscaping could be better.

Everything is perfect- the service, food, the infinity pool of course, all ages really well catered for, nice walks and things to do

Beautiful views in the marina and from the heated outdoor pools. Good walks around, challenging cycling. The marina restaurant serves top quality food, we had no need to try elsewhere.

The food was okay. The indoor and outdoor pool was nice. The view from the spa was lovely but you are not aloud to take photos of the view as no phones aloud. Our room was nice enough but could probably do with updating. Staff in the restaurant and the lifeguards were friendly and helpful. Unfortunately I have to say that it was average and overpriced.

We had a great stay for my wife’s birthday - will definitely return in future.

Great location and facilities. Friendly staff and dog friendly. Nice Marina.

Disappointed with temperature of food. Had to ask on several occasions for served food to be warmer. Varying portion sizes amongst guests. Housekeeping needs to be sharpened.

Not much to do. Could make more out of the area available.