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Rooms didn't have towels, very musky damp smell everywhere. Cheap but not cheerful

The staff were friendly but the room was not clean or comfortable. It was very small. The bedding was acceptable but the windows were dirty and there were marks on the walls.

Filthy place

The staff was extremely friendly. Shout out to the older man running breakfast cooking and serving solo,wasn’t easy since there were so many people. The hotel itself was older but had charm.

Basic but clean and warm. Staffing was very thin on the ground in the morning although the unsupervised breakfast was fresh. Nobody was around take payment!

The room was fine, but very small. We were in the annex outback. The staff was not very accommodating.

The Hotel That Time Forgot (and Hygiene Ignored) This place is straight out of nightmares. We paid £155 for one night because it was in a convenient location, and the photos on Expedia looked decent enough. I wasn’t expecting The Ritz, but I was expecting the bare minimum: a clean towel, a clean room, and some hot water. What we got instead was a stained towel, a filthy bathroom, no hot water in the room, and the kind of “decor” that screams, “we gave up in 1983.” The bed? Imagine lying on a scrapyard dressed in bedsheets. The frame creaked if you so much as breathed near it, and the mattress springs are now a permanent part of my trauma. This bed should have been humanely retired during the 1970s—possibly burned, just to be safe. We didn’t bother trying the bar or food, partly because the bar was a ghost town—completely empty except for a blaring TV showing bargain-bin daytime television. Honestly, the empty chairs looked like they’d given up on life too. For £155, this wasn’t just disappointing—it was daylight robbery with a side of mildew. Do yourself a favour: stay literally anywhere else. Even sleeping in your car would be a more comfortable and hygienic option.

The hotel was filthy, carpets worn. No hot water so had to have a cold shower. Water stains on bedroom ceiling. Overall a very unpleasant stay.

Hotel car park was full, street parking occupied. Dead spiders and flies Linen was clean Shower was very poor Bed was comfy I have stayed in much cleaner establishments for significantly cheaper

Good Afternoon I am writing to express my disappointment regarding my stay at the Royal Dunkeld Hotel on Saturday, 13th September. As a long-standing member, I rarely raise complaints, but unfortunately, my experience on this occasion fell well below acceptable standards. The hotel was dirty, and the service was extremely poor—I even witnessed two families leave because they were unable to get any assistance. Most concerning was the lack of cleanliness and maintenance. Fresh dog urine was present on the reception carpet and remained uncleaned for over 24 hours. In addition, there was no running hot water, forcing me to take a cold shower in a unit that was very worn and dated. This experience was both unpleasant and disappointing. I would be grateful to know whether similar complaints have been raised about this hotel, as I would certainly not recommend it to fellow members in its current condition. I trust you will look into this matter and I look forward to your response. Kind regards John

Property in grave need of a good clean and maintenance both inside and out. Pervasive smell of greasy food inside hotel. Breakfast was poor quality. Outside lodge rooms like garden sheds, dark access unmade paths weeds. etc. Door to electric cupboard hanging off hinges. To be fair interior of lodge room was clean, but cramped. Bathroom was 1.5m square. No toilet brush provided.

I've stayed in a few annexes in my time but this was a first

Not great value for money. Towels were not fully clean and the twin room only had one duvet.

Hotel in lovely location on Dunkeld Main Street. Helpful and friendly staff. Nice room. However the place needs some TLC with worn / uneven carpets, windows and cupboards in communal areas needing repair. Dunkeld is a very nice place. Plenty of lovely cafes and restaurants nearby and lovely walking both along the river from the town and further afield to Loch of the Lowes and The Hermitage (NTS).

Given wrong room number at check in which was already occupied. Dirty room, coridors poorly lit, mould on ceiling, staff inattentive to needs, creaky floors, only stayed one night out of desperation. Avoid at all costs.

From start to finish this hotel was a problem, from going into the "Annex" and looking at a lodge that can only be described as a "servant room" the over powering smell of mold, damaged curtains and pillows that are cushions for a sofa, I had to ask to be moved room because this was an expensive stay, the porter agreed and moved me to the "queen suite" which is inside the hotel and is a tiny little room with two single beds, porter made a remark to me and my mother about pushing the single beds together which was very inappropriate and given the opportunity, I would have demanded to cancel and refund my stay if I wasn't staying for an important occasion. As for the "Queen suite", this is a standard room by any other definition in hotels, it was small, uncomfortable and one pillow on two single beds, the other pillows being the same as the "annex", cushions for a sofa.

Shower dripped all night very run down and extremely rude handyman at checkout

I am always reticent to give a bad review but could not justify that this time. Condition, service and overall experience - not good! No towels in the room to start with, cupboard handles hanging off, equipment not working and no cleaning etc. service for the next night. Doesn’t live up to its ‘Royal’ name.

Booked the annexe, on arriving looked pretty grim, but inside was clean and welcoming, we got upgraded to the main hotel due to an error on room allocation. The staff were all friendly, pleasant and the hotel was clean. It is in need of some upgrading, improvments, but for the price we paid it was worth it. The restaurant was clean, space between tables, the food was okay, we only ate in one night. We enjoyed a game of pool. Overall we would go back, nice and central.

Friendly staff, good value, nice bar. Overall a lovely stay