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Very close to the town centre, so it was very convenient to take part in the tour to go round in the island. Nice view from the room window facing the symbolic castle.

Great view of harbour from room. Old fashioned decor, but well kept and very clean. Good dinner and lively atmosphere in the HS1 restaurant (even for a Sunday!). Central location in the town, with view of the castle and its beautiful gardens. Free parking at rear of hotel. Lots of little shops, cafes and pubs nearby.

Excellent hotel!! Friendly and helpful staff. Wonderful rooms. Beautifully adorned. Conveniently located for Ferry, shopping, food and traveling the island. Will stay here again when I next visit.

Helpful and friendly staff. Charming, distinctive property. Great on site food options.

Well located Nice view Great bathroom Beds very small for 2 people Staff very nice

Very cute little room, friendly and helpful staff, and excellent food. We didn’t roam too far for food and even came back later in our trip to come back for a last meal. They accommodated our dietary restrictions with excellent alternatives. Fantastic stay!!

We absolutely loved it here. The staff are wonderful, very helpful and friendly. The room was lovely overlooking the castle and harbour. The breakfast was all freshly cooked and delicious. We could not fault any of it would definitely recommend.

Lovely room with a view over the Harbour to Lewes castle. The staff were very welcoming and friendly. Breakfast was amazing. Highly recommended

The room was spacious and clean, but needed soundproofing. The bathroom needed a tub. The view of the castle was very nice. The restaurant was bustling, the food was tasty. The staff were friendly.

Tired. In need of refurbishment. Reception staff were first class ....went the extra mile. Restaurant staff at breakfast were disinterested. Quality of buffet was ok but uninspiring. No lift, so be careful if you have heavy luggage. Car parking tight and not obvious to find. Remember you are on the Outer Isles😃😃😃😃

Restless night noisy electric heater poky room restricted head room expensive for quality of room and breakfast extra at £29 after paying £175 for the poor quality room

Lovely stay and the most welcoming and helpful staff - thank you!

The hotel is well situated and near everything. The HS cafe was available even on Sunday. People were kind and the room was clean and quiet.

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Quality of food

Defekte Toilettenspülung, undichte Fenster. Freundliches Personal

A great location in central Stornoway right opposite the Harbour with lovely views of the castle. The downstairs area is bright and modern with a lovely atmosphere but unfortunately this isnt the case in the bedrooms which are dated, small and tired. The bed was very comfy though. We had a few issues with dining in that the first day I waited 90mins for my food order, only to be told the kitchen had closed. The next day, very little was available on the menu so we left to eat elsewhere. Breakfast was fine and fresh. Wouldn't stay here again.

Hotel was cute and in a great location. Our only negative was that although our bed was large it was uncomfortable and could use an updating. Staff were very friendly!

Clean, comfortable room with ample hanging and shelf space. The staff were very friendly and helpful. Ate in the restaurant where the food, service, and atmosphere were excellent. I'll definitely aim to stay here again.

our hotel room was in need of care taking - wallpaper peeling at its corners, paint scuffed off on a radiator, windows weather-worn and discolored.