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The location of the hotel and the friendly and cheerful attitude of the staff made for a pleasant trip. It may be a Japanese custom, but I thought it would be much more relaxing if the room amenities included slippers.

朝食をチェックアウトの日に設定していたが、飛行機の時間に間に合わないことを伝えたら、前日に変更してくれた。臨機応変な対応のお陰ですごく美味しい料理とケーキに出会うことができた。 スタッフが皆親切で丁寧で、とても快適であった。

Noisy room - unable to sleep. Just returned from a two night stay in Palma which unfortunately felt a little longer due to a severe lack of sleep. We stayed in a Petit Double (Room 624) which is small but had everything we needed for a short break. However, the constant noise in the room, which I assume as above a plant room at the hotel is unacceptable. There is some kind of machine that makes a constant loud buzzing & vibrating noise all day and night. When we complained just after 5am after getting no sleep at all, we were told it was the connected restaurant and nothing they can do. We weren't offered a change of room as I believe the hotel was fully booked. We spent the next few hours with earplugs or earphones in listening to a "sleep" playlist to try and drown out the noise. It never worked! The following morning hotel staff said it wasn't the restaurant, but a machine they are obviously aware of and nothing they can do. How can you sell a room that you know people will have difficulty sleeping in? The room is tiny so the only value it could provide is a place to sleep comfortably. Our room was also next to a cleaning/laundry supplies cupboard so expect banging and clattering in the early hours from the cleaners along with their mobile phone notifications pinging every few minutes. I would imagine other rooms/floors in the hotel could be great just not the one we were given and I would not chance staying there again.

Ett fantastiskt rum med en liten privat terass. Kan starkt rekommendera detta mycket centralt belägna hotell i Palma

Great location. Friendly and very helpful staff. Breakfast not so great.

Dejligt lille hotel i centrum af Palma. Værelset var fint, stort og rent. Morgenmaden i den bedre ende og morgenmadslokalet i særklasse. Placeringen findes ikke bedre i Palma!

Great location for centre of old town - v charming

A ver, es un 4 estrellas cogido por los pelos.

Great room & location. Friendly staff and good breakfast.

Clean, well-equipped rooms and a great location.

Excellent location in Palma and staff very helpful.

Great location, great rooms and lovely staff

Ligger väldigt centralt. Prisvärt. Bra frukost

Beautiful hotel in a good location. Felt it was a bit style over substance as bedroom was missing a lot of practicalities. Did not seem finished. Had no hot water on day of arrival. That was rectified for day 2. In my opinion a day too late. TV did only worked on and off. On-site restaurant was delicious and service was good. Staff were all very helpful.

Ehepaar Unser Zimmer ohne jede Beanstandung. Sehr sauber und gepflegt. Das gesamte Personal mit denen wir Kontakt war ausgesprochen freundlich und hilfsbereit. Dieses Haus kann man jedem empfehlen.

Problem: zwei Tage roch es im Zimmer sehr stark nach WC - es war äusserst unangenehm und ich habe diesen Zustand gemeldet. Beim Frühstück waren die warmen Speisen leider nicht warm! Das Personal war immer sehr freundlich :)

Rummet var fantastiskt fint och rymligt med en egen terrass. Städningen och städservicen var extraordinär! Läget på hotellet var perfekt, bara några 10-tal meter in på en tvärgata från den stora esplanaden Paseo de Born. Så det fanns gott om restauranger, cafeer och fina affärer alldeles i närheten och gångavstånd till många andra delar av centrala Palma.

Det var rent och fräscht, lyhört ut i korridor, mycket trevlig personal, mycket bra frukost. Perfekt läge mitt i Palma.

Friendly and accommodating staff. Very clean. The breakfast offer was top notch

Staff was great, as were the amenities. The offsite parking is not convenient, but we made it work