キャップ ヴェーメル グランド ホテル

お料理も美味しくスタッフの方々がとても親切でした。

スタッフの方がとても親切でした

また是非滞在したいと思います。

過ごしやすい広々とした部屋。サービスにムラがあったものの、過多に期待しなければゆったりと滞在できる。

ロケーション・施設とも最高のレベル。 ２泊３日の滞在でしたが、１週間は滞在・楽しみたいホテル。 スタッフの対応も笑顔で抜群で、大満足でした。

Luxurious suite plenty of space for family of 4, very comfortable beds and seating excellent for business use as well as our family holiday. Beautiful bathroom and extra WC. Staff very friendly and helpful breakfast was simply delightful. Lots of choice love the fresh Majorcan selection Valet Parking for Cars and Minibar included with our room. After eating in the hotel, we also ate in local restaurants which were also very nice to try a visit to the local castle in Capdepera lunch in the village after strolling round the market on a Wednesday.

Zuvorkommendes Personal. Sauberes und grosszügiges Zimmer ä.

Mukava hotelli ja työntekijät, todella hyvät ravintolat. Kylpylään ei ikinä saanut varausta, aina täynnä.

Perfekter Service, das Personal sehr aufmerksam.

Few minor things in the room didn't work, but overall amazing.

The hotel is far away from any beaches but the rooms are huge like having apartment and completely new. The food wasn't spectacular. Its inconvenient to get from your room to anywhere because of how expansive the hotel is. This was by far the newest and most luxurious hotel we stayed at over our 2 week visit to Spain. The rooms are awesome but the location of the hotel is very far from anything. The service is good but they don't really go the extra mile for 5 star experience.

5 Star experience taken to another level

Really enjoyed the staff, cleanliness and pool.

The negative views of this property all say the same thing: the customer service is not good and the cleanliness/maintenance of the property can be improved. 1 there was litter on the pathway outside our property all the time we were there; 2 the breakfast room staff acted as though they didn't want to be there. It frequently took 10 to 15 mins to get water and an additional 10 mins to get coffee/tea; 3 A la carte breakfast orders were uneven. We were initially told we could order something for our son that we could take up to him. The next day we couldn't; 4 one day, we were sitting outside on the patio. It began to rain lightly but that was not a problem as our table had a large umbrella/sombrero (as did others). I went inside to get some buffet items. When I came out, my husband was sitting in the rain. It emerged that a Spanish family asked for an additional umbrella and the server, without saying a word, took our umbrella to give to them. My husband was the only Black man sitting at breakfast that day. I don't want to jump to conclusions but it is difficult not to in the circumstances. When I objected to the way we had been treated, all of a sudden, we were allowed to order another take-away item for our son. 5 The gym at the hotel was not maintained. On successive days, there were no towels and on at least one day, there was no water. When I went to the reception to ask for them to replenish them, they seemed surprised to be asked.

Amazing hotel voro was unbelievable

Loved this property and our stay was great. The staff are above and beyond, the area is gorgeous and there is plenty to do. Family friendly and relaxing at the same time.

The hotel is gorgeous and the staff incredible. Very family friendly and the team at the hotel go above and beyond. Highly recommended stay. Its a relaxed area of the island and has beautiful spots nearby.

Wonderful stay

It’s beautiful and excellent service

The grounds themselves were nice, albeit in the middle of nowhere. However, when we arrived to our room there was fruit