コスモポリタン ブティック ランブラ

Wifi が通じなかった。

看板が無く入り口を見つけるのが大変。出来立てだったのかトイレのドアノブに壁に塗った塗料が付いていて、手に付いて往生した。しかしスタッフの感じが良かったせいか全体としては良い印象だった。

L'hôtel est très bien situé, à deux pas de la Casa Batllo et d'une bouche de métro qui permet de relier toutes les attractions de la ville. Le petit-déjeuner est très satisfaisant. L'hôtel est propre et agréable. La femme qui s'occupe du petit déjeuner et du ménage est souriante et sympathique. On note deux points négatifs : - l'arrivée : une vraie galère pour avoir les codes d'accès au bâtiment !! J'ai demandé des précisions (la vieille) pour la taxe de séjour et les codes d'accès, car il n'y a pas de personnel d'accueil dans cet "hôtel"). On m'a répondu la veille, en me disant que j'aurais les codes le jour.j par e.mail et on m'a envoyé un lien pour le paiement de la taxe sans précisions... J'ai signalé qu'on payerait la taxe une fois arrivée dans les locaux, on ne m'a rien dit... Le jour.j, aucun mail... j'ai du les recontacté 30 minutes avant notre arrivée sur le tchat et par mail, on est resté sans réponses pendant 1h... J'ai finalement dû appeler le numéro de contact disponible sur hotel.com pour qu'on nous donne enfin les codes : c'était laborieux ! Si j'ai bien compris, en payant la taxe avant nous aurions eu les codes.... - l'isolation : les fenêtres en bois sont fines et anciennes. Notre chambre donnait sur la rue principale, on entendait tout ce qui s'y passait . Heureusement que l'hôtel fournit des boules quies, sinon impossible de dormir sereinement.

The most difficult part of my experience is getting into my booked reservation. No one answers the phone. The listed contact number had no response. We arrived early due to our timeline of our cruise. You cannot enter the building without code or someone lets you. I was concerned about our luggage. This was the most difficult entry. This process has to change.

Es una propiedad pequeña y eso hace que las habitaciones estén muy reducidas pero cuenta con excelente ubicación.

Great location, clean. Only complaint was my partner didn’t like the fragrance of their

Ubicación inmejorable, la mejor zona. Las habitaciones muy limpias y cómodas, el personal muy agradable, recomendaría sin duda. Desayuno le faltan opciones calientes

Perfect boutique hotel, room was up to date and clean. The room had amazing view out the balcony but is a bit small if you have a lot of luggage (it was fine for a few day stay). Staff was friendly and set us store our luggage prior to check in. Great location as well. Would recommend.

Hotel molto bello in posizione strategica per visitare Barcellona. Letto comodissimo e colazione super.

Tranne il custowme service telefonico scortese ed impreparato il resto eccellente

Excelente ubicación y buena atención de las personas que atienden el lugar Recomiendo que al momento de llegar al lugar ya lleves las indicaciones a seguir ya que para entrar necesitas la clave de puerta del edificio y puerta al hotel ya que de lo contrario puede ser un impase ya que en el lugar sólo está la persona encargada de 8 am a 5 pm.

Lo mejor es la ubicación! Excelente! Pero su servicio es muy impersonal . En mi caso término siendo hasta grosero de su parte pues me contactaron vía WhatsApp y mail desde unas direcciones que no tenían que ver con el hotel como tal . Les escribí en su enlace oficial y ahí me respondieron ron que si eran ellos y que no había yo respondido . Resulto que es un hotel como de autoservicio dentro de un edificio de departamentos habitacionales así que en el acceso el del edificio muy grosero. No hay recepción del “hotel”, todo es con códigos y no hay personal más que un rato por las mañana . en ultimo minuto me dijeron que tenía que pagar $33 euros para recibir los códigos. No tenían internet argumentando el apagón de más de una semana atrás. La habitación limpia y moderna pero muy pequeña . Por estar en el Corazón de la rambla Cataluña en mi habitación con balcón se escuchaba ruido. Por cuestiones de mi viaje tenía que quedarme una noche más y me Dijeron que ya no tenían disponibilidad. Así que me cambié entonces de hotel.

An zwei Tagen wurde das Wasser den ganzen Tag abgestellt

Check in instructions and codes were not sent, therefore lost lot of time at the entrance without having the information to enter. No-face hotel, whatsapp robot not answering. Very bad experience. The hotel itself is nice and can not be better situated, top location.

Hotel is very small . Rooms are small and no place to hang close.Didn’t feel safe due to no one is available after 3:00 pm and were told to call police if there is an emergency. I was charged over 1700 Euros for 4 day stay this is rip off . I will be complaining to Hotels .com

We had a pleasant stay in this hotel, only wished that the checking in process could have been communicated better. Dining area has limited space but it’s easy access to metro, walking distance to some of the main attractions. shops nearby and most especially the staff are very welcoming and friendly. All in all, we enjoyed it.

We couldn't even access our room. No reception lobby. The door was locked . We finally figured out the access code. Then there was another code to find the floor. And a third code to obtain your key. The building was dark and isolated. Not another soul in sight. We immediately left and found another hotel. We'd appreciate a refund for an unused night and feel the pictures and description were misleading. It is terrible to arrive exhausted and not able to enter your room.

This property was lovely. Great location and the service was awesome . The room was a bit small but you honestly don’t need much.

We arrived to the hotel at noon and it was a bit difficult to understand where it was. It’s basically a residential building that is converted to different rooms. When we entered the bedroom and checked the beds, they had black spots under the mattress. It looked like mould that has spread out for sometime. The beds and sheets were dirty. When we asked the housekeeper she called another guy that we spoke to on the phone, and he explained this was a cigarette burn that they knew about for 4 years! It was absolutely not a cigarette burn, but mould. When asked what we can do about it he said we should stay there because it isn’t dangerous. Because we had small children we insisted in either changing the room or getting a refund. He insisted there is nothing we could do about and basically swore at us and hung up the phone. We had to check out and find another hotel (with no mould and nicer staff). This is the worst hotel we’ve ever stayed at, and it’s definitely a scam. Avoid

The location was excellent! Rooms are small. The staff were great. The place was clean. Parking was 19 euros per night and was 5 mins walk from the place. The accommodation was basically a unit that has been divided into 9 rooms or so inside a residential building. So at the beginning you get really confused about the type of accommodation. I am always concerned about the fire safety about these places because in North America hotels have to have all the bells n whistles of fire safety. The room had no windows except a door that leads to no where!