Hampton by Hilton Malaga Martiricos

I stayed for three nights. While the room was clean, I was very disappointed with the service. ・At check-in, I was given a king-size bed despite booking a twin room. I confirmed my reservation multiple times—it was definitely for two single beds. However, I was told otherwise at the front desk. ・Wi-Fi was unusable for the first two days. Although I was given a password at check-in, I couldn’t connect. When I asked, I was told the Wi-Fi had been down since the previous morning and that it was managed by another company. I understand it’s outsourced, but the staff’s response—implying it wasn’t their problem—was frustrating. ・Housekeeping was concerning. On day one, cleaning soap was left on the desk. On day two, the trash bin with an open lid was left on the desk, which was quite unpleasant. ・I ordered food at the bar next to reception and was told I could eat it in my room. The next day, the dishes were still there, so I brought them to the front desk. I was told, “I don’t know what to do with this.” I understand there’s no room service, but I found this response very unhelpful. Was I supposed to leave the dishes in the room? ・The elevator requires a room key to operate, which is good for security, but my key rarely worked. It sometimes took over 10 tries, and I often missed the elevator. It was very stressful. I had looked forward to this stay, but overall, it became a frustrating experience.

エアコンが行き届いており、毎日快適に過ごせました。 朝食もメニューが豊富で大変満足でした。 水の支給が初日のみであったが、毎日出るとよかった。

El servicio, atención y limpieza fueron excelentes.

Could check in early and room was clean. Only thing we were disappointed about was the breakfast. We came as a large group and many people did not eat breakfast at the hotel as it was not great. Most mornings I left with only a cup of coffee and a piece of toast.

Great location. Incredibly comfy beds. Great bfast buffet. I recommend it

Bathroom was clean and excellent drainage. Breakfast was generous!!!

Hotel läget är bra till allting

The rooms were good but the bathrooms need better maintenance and cleaningness. Air conditioner was really good. Front desk staff were great. Parking and location were good

A

Siisti, tilava huone. Mukava henkilökunta. Aamiainen perus. Hyvät kulkuyhteydet kaikkialle. Suosittelen.

Es perfecto en todo

Very comfortable stay. Breakfast was good. Would do it againa

Todo excelente nos encantó

Clean comfortable room. Comfy beds and pillows. Staff are warm and friendly. Excellent check in staff. Location was about 20 min walk into town. Would. Highly recommend this hotel.

Clean room, comfortable bed, good breakfast and helpful staff. Also quiet rooms with comfy bed.

The tip of the bamboo coffee stirrer was black, which made it look used. The room was not cleaned during my stay. When I asked, I was told that housekeeping is only provided once every four days. They said this was explained at check-in, but I don’t recall being told.

The hotel is very modern. The room is on the small size. No closets and not luggage rack available. It is difficult to spend days with the luggage on the floor. No room service available either. The bed was comfortable. The breakfast very simple.

We had a wonderful but the staff does not understand sometimes we are just lost. First the parking was difficult to find yet right just past the building, then find level -2, and then find the reserved area. To top it off getting you need your room key which you don’t have when you out. Just funny stuff to know, great thought.

The room was clean, we had 2 rooms connected, and they were small. The breakfast wasn’t that good!! The staff was very helpful!!

I had a very pleasant stay at the Hampton by Hilton Málaga. The hotel was clean, modern, and well maintained throughout. The staff were friendly, welcoming, and always happy to help. The location is excellent, making it easy to explore Málaga and get to the main attractions. There is also some free on-street parking available right outside the hotel, although spaces are limited, so it’s best to arrive early if you want to take advantage of it. Overall, a great hotel in a convenient location with excellent service. I would definitely stay here again