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The staff is really helpfull. Nice swimming pool (I was the only user in march). I didn't eat in the restaurant, only took a coffee in the morning. The location is also interesting because it's very near the bus station If you want to travel on the island by bus et to go the airport North, and near the beaches and the city center

Le personnel très accueillant, tres gentil. La chambre très bien,spacieuse et propre, juste du bruit le matin dû au claquement des portes car les gens ne font pas attention... Hôtel très très bien située à proximité du centre ville

Ända felet att rummet var lite kallt, fick extratäcken.

Very friendly staff, good facilities

The hotel is very nice and conveniently located. The staff were always helpful and Daniel in particular was very friendly. I'd have no hesitation in staying there again. I recommend this hotel.

Dss Personal war besonders freundlich und hilfsbereit.

Good location, food is ok if a bit repetitive, but it is strange that you have to pay for your own drinks (eg water) at dinner even though this is not said on the Expedia website when I booked it.

Tolle Unterkunft Sauber, zentral, freundliches Personal

Schönes Hotel mit freundlichen Personal. Wir haben uns wohl gefühlt.

Overall the hotel was a nice pleasant place to stay. The staff were mostly friendly and helpful, with the exception of a couple of the dining staff. The bedding was clean and the rooms were generally well kept. Cleanliness only got 3 stars as there were a few things that needed attention. The bedding was clean but a couple of the towels were not. The shower could benefit from a bit of a scrub and I had to wipe down the doors and handles as they were a little dirty. If you are hiring a car, then be mindful there is limited parking at the hotel. It is all on street and is generally full. There is a large, free parking lot at the top of the town that has a lot of space. Approx 10 min walk. There are lots of evening dining options in the main town, along with plenty of shops. All just a 10-20 min walk. The ice cream shop, Berry’s, is worth stopping at. Divino and Iberico’s were both good places to eat. Be mindful that smoking is allowed at most of the restaurants and so for a smoke free meal you need to sit inside, or visit one of the few none smoking restaurants (Iberico’s is one of them). If I return to the north of Tenerife, I would definitely consider staying at this hotel again.

Lovely resort like hotel, breakfast plentiful, rooms clean, staff very friendly and helpful, steps from bus stop, restaurants, super markets and stores as well as tourist attractions

Muy buenas

Me pareció un hotel muy bonito, muy limpio y acogedor y muy bien situado, el personal del hotel me pareció excelente...lo recomiendo; para mí ha sido una grata sorpresa tanto el hotel como el sitio...

I had breakfast on day one of my stay was mediocre. Had breakfast outside next day but being a hot day I went to breakfast hall in hotel to top-up my water bottle with drinking water. I was stopped!!!. Staff saying it's prohibited.

La dificultad para aparcar, aunque eso no es culpa del hotel. Pero si importante tener en cuenta

Great Pool, perfekt Location for walking to the center and the one Beach where we went. Probl3m for the Beach is its not possible to swimm in the Ocean because of the constant big waves. The food was good, not so many choices but ok for 7 days. The drinks at dinner time we need to pay extra, that something that we didn't knew. However the Hotel is good and a would come again if a travel to Puerto de la Cruz someday again 🙂

The hotel is very nice and have relaxed atmosphere. It is situated close to the old town so there are restaurants and shops within short walking distance.

Il San Borondon è un bel complesso. La piscina merita una menzione per la pulizia eccellente durante il nostro soggiorno. Molto comoda e molto disponibile la reception 24h. L’atrio è accogliente e vanta libri in varie lingue oltre che carte da gioco. È possibile prendere contatto con i taxi per le proprie escursioni direttamente tramite la reception.

Appartement et résidence très propres, ménage fait tous les jours de façon consciencieuse. Personnel très agréable

Preis/Leistung passt 👍