ソル グアダルーペ

隣のアパートメントホテルの若者がうるさかった。特にサッカーの試合のあった日は、明け方まで騒ぎ、物を上から投げるなど騒いでいて、寝られなかった。 ホテル自体はロビーなど広くプールも大きく楽しめた。

Great location, very clean hotel and staff were fantastic

Room was clean and staff were really helpful. Some noise on a night.

Me gustó la ubicación, la playa es muy bonita. El personal bueno en general menos uno de recepción.

Staff are friendly and good at what they do. Showers are superb. Bar area is nice. Pool is fantastic. Pleased to see more security on the baggage storage area. Rooms are a bit tired. Check in is still very slow, I don’t know why it takes so long. Third time we have stayed here so it is doing a lot of things very well. There is one thing that needs putting right and that is an early check in charge. I stay in hotels most weeks and have never been charged for checking in early anywhere.

I think the room and and bathroom could have been cleaner - There was a lot of mold around the shower

Nice rooms. Bar staff don’t smile much at all and the entertainment PA is distorted and far too loud.

It was a clean room with a great balcony view, breakfast was great for families with lots of choices.

The staff was nice and the main lobby area was very clean and indicative of a 4 Star hotel. However, the pool area could definitely use some updating and the rooms were uncomfortable. The pool area could definitely use updating a deep cleaning. The area just looks worn out and like it hasn’t been deep cleaned or updated in quite some time. The pool side bar is nice. The pool chairs are not very comfortable. The rooms are very bare. There are no dressers or really anywhere to put you clothes other than a couple of bars for hanging clothes and a shelf or two. The sheets are very basic and not comfortable. We had a family room and the front room had a couch and a chair that were the cheapest and most uncomfortable pieces of furniture I’ve over seen in a “4 star” hotel. The breakfast, however, was spectacular. It was an amazing spread and had enough space to seat the large number of guests that showed up. There was bread, pastries, eggs, meats, cereals, yogurts and more. The breakfast definitely was the star of the show. Overall, if you are just looking for a place to drop your bags and hit the town, then come back and sleep before the next day, this place is fine. It is not a place that I would expect to spend much time around the hotel, other than hanging by the pool for a bit.

Fint hotell, dock något på rummet som orsakar allergi, förmodligen mögel i badrummet.

The room was clean and had a nice size. But the best part of the hotel for us as a family, was the entertainment staff! Julia, Pedro, Diego and Raúl was amazing! The kids didnt want to go home. The breakfast is in ok, with lots of different things to choose from.

Great hotel, food was pretty good, nice pool area.

Very nice . Clean and tidy . Very helpful staff

Noice place to stay for a few days . Has everything you need and close to the beach and bars

Personal & Service

Perfect location - very walkable. We were in room 903 on the top floor. Overall room was nice. Few issues: the tv in the room didn’t work - had no channels - everytime we returned to the room and put the card in the switch it was displaying an error message of “no programados” so the staff there were aware it was not working and did nothing about it. Light switches were a bit confusing and there wasn’t enough plug sockets in the room to be practical. Balcony and views from it were lovely. Bathroom could do with a non slip bathmat in the shower as the floor gets very slippy in there and a taller person would hit their knees on the sink every time they use the toilet. We did also have the maid walk in 3 times on our day of departure. Appreciate they were anxious to clean the room for the next guest but we were very clearly packing our bags to leave the first two times she came in.

Hotellet har gode faciliteter for hele familien, især de forskellige swimmingpools, som både børn og voksne kan nyde. Værelserne blev rengjort dagligt, hvilket vi satte stor pris på. Dog kunne lydisoleringen være bedre. Dørene til værelserne lukker ikke særlig tæt, så vi kunne høre al aktivitet ude på gangen. Ligeledes var spisesalen meget larmende – måske kunne lyddæmpere hjælpe til at skabe en mere behagelig spiseoplevelse. Alt i alt et fint hotel med en skøn beliggenhed kun få minutters gang fra stranden.

Pros: Hotel is good and in generally decent condition. Great location. Reasonable priced food and drink. Many thanks for the bottle of wine! Pool is great and there are sufficient sun loungers, even for late risers. Only a short walk to the beach, shops and strip. Cons: Check in is still shambolic and takes forever. Rooms not available, even after 3pm.

Animation

good stay, specially for the breakfast, super complete. good location. despite having a great pool and some activities during the day, in my opinion is not the best option if you want to stay long hours in the hotel. it's not a resort, but a good hotel.