ロス ロレンテス レジデンシズ

キッチン付きのファミリー部屋にしましたが、毎日綺麗に掃除してくださり、子連れでバタバタのところ、掃除の時に食器まで洗ってくれたり大変助かりました。 部屋も綺麗でバス停も近く街まで出るのも大変便利でした。隣にスーパーがあるのも魅力的です。スタッフの方も質問しに行くと英語も通じて親切に対応してくれました。

Very comfortable hotel. Each room has kitchen so very good.

The location was incredibly ideal and the staff were wonderfully cheery and helpful! Three stars because I found probably 10+ fruit flies in my 5th floor room. I usually won’t go for a cleaning while I stay for green reasons, but I did because of the flies and the situation did not get better. There were a few other things that put me off cl

Gut ausgestattet Studios , gute Anbindung an den Öv

The hotel is mostly trying to be automated. Staff was helpful. Room was fantastic and well equipped. The hotel also gives you a code to use transit in Bern for free. No parking available on site when I went so I had to scramble. But the hotel was still a great value.

The appification of all services at this hotel made it much harder than required to do everything. From check-in to laundry to offsite parking everything needs an app, and mostly 3rd party. The lack of staff also didn't help when I got locked out because my key wouldn't work one night when walking the dog. Thank goodness my girlfriend was inside and that I took my phone on the walk ( I usually don't). Though the staff were helpful the overall experience was terrible and this hotel. There wasn't even anywhere to put suitcases in the room.

Fully stocked kitchen. Very close to an Aldi and the bus stop. Easy stay. Friendly staff

gut

Bis auf das nervige digitale Check-in wie immer tipptopp

Recht sauber und ordentlich

Great communication, clean rooms, seamless check in/out process. Highly recommend staying here.

Sehr schöne neue Unterkunft, leider etwas abgelegen. Tagsüber aber gute Anbindung an Öv.

…

Great stay in New accommodation. Area is under construction. Inside it really comfortable. The view from the window was dramatic. Communication before check in not received.

Clean room with great kitchenette amenities (I was surprised at that). Building has six commercial washers & 6 dryers [latter is free of charge for use; washers can be reserved/held for 5-10 minutes & paid via WeWash. Aldi & gym in next door.

I liked the overall stay. Having private equipped kitchen is great perk. The room was also good. Although bed and bathroom were clean and tidy but room floor was not properly cleaned and had some dust and particles so I am rating it 4 star. There are further some suggestions regarding room preparations that can be added like slippers, shampoo and toothpaste etc.

Rent rum, fräsch Hotel. Personalen var inte interessarde att prata med gästerna. De låste in sig i ett rum och checka in fick man krånglig via en dator. De har parkering som man bara kan använda om man har förbokat

Struttura nuova e con buoni servizi.La camera spaziosa e con un bell'angolo cottura.Pulizia all'inizio del soggiorno buona meno durante il soggiorno. Nel complesso un buon residence. Da migliorare la comunicazione con gli italiani.

This was one of the worst hotel experiences I’ve had. The staff was completely unavailable between 8 PM and 9 AM, which is unacceptable for a hotel claiming to offer hospitality. Parking was another nightmare – very limited, with no clear instructions. After asking around, I was told to park my car under a bridge, which was not only inconvenient but also uncomfortable to walk back and forth, especially in the rain. Unfortunately, it rained most of my stay, making this even worse. On top of that, the room was unbearably hot. Although they claimed to have central air conditioning, there was no air coming from the vents at all. The only option was to open the balcony door, but that meant dealing with bugs and insects getting into the room. Not exactly the comfort you expect when paying for a hotel stay. Overall, this stay completely ruined my trip. Between the lack of staff, poor parking arrangements, and uncomfortable room conditions, I would strongly advise others to look elsewhere.

BEWARE - This hotel does NOT have air conditioning in rooms as advertised. There is no way to control temperature from within the rooms. There is no one in the hotel and the response from the emergency line is to open your windows. Horrible service and amenities for otherwise decent rooms.