グラン メリア アルーシャ

El hotel está hermoso, los jardines, alberca, lobby etc. El personal muy amable. El problema son los baños de las habitaciones, regaderas llenas de moho negro muy visible por todos lados, creo que carecen de un básico mantenimiento. Muebles sucios y golpeados.

Really modern and fresh hotel

The property is very nice, and I had a very enjoyable experience at the spa. Unfortunately there were a number of issues with several dining experiences. Steak cooked at the wrong temperatures, food coming out cold, coffee order incorrect. It was likely a one-off but given the number of issues I had I figured it was worth noting. The F&B manager responded swiftly and indicated they were working on (or would be working on) training to meet expectations.

Hotel limpo, novo onde tudo funciona bem! Atendimento da equipe merece nota máxima. Sem dúvidas um dos melhores hotéis da rede é o melhor de Arusha.

Very pleasant experience, everything worked perfectly and the hotel facilities were excellent. We especially enjoyed sauna ans steam room as well as nice gym.

L’hôtel est superbe, luxueux, la végétation luxuriante. Très belle chambre avec lit Confortable SAUF le lit supplémentaire était horrible, avec tous les ressorts qu’on pouvait sentir avec juste la main, extra bed facturé 50 dollars. La réception nous a fait payer ce lit malgré notre réclamation… une HONTE d’avoir un matelas aussi horrible dans un établissement 5 étoiles, et dans lesquel la nuit coûte très cher

Hôtel très luxueux et confortable.

It was amazing….loved it.

Room wasn’t ready and insects in the room. But staff corrected/ other than that beautiful hotel and room. Excellent staff

Excellent service from the team and walkable distance to various eateries ,great location

Beautiful, relaxing property! Cannot fault it in any aspect

Wonderful stay thank you so much !

Great hotel.

Awesome stay and it’s a very nice hotel

The Gran Melia Arusha was the perfect hotel to stay after our safari. The property is beautiful and very quiet (especially for a property surrounded by busy streets. The amenities at the hotel were fantastic and the options for dinning are varied, with the rooftop restaurant having an amazing view.

We only stayed for one night but had a great experience. The hotel property is beautiful and the staff is very friendly. We had dinner at the rooftop restaurant. The food was delicious and the decor was very nice. I highly recommend this hotel if you're in Arusha.

Super, nothing of this level in Arusha!

Absolutely beautiful property with strong Green initiatives. Great friendly staff. Great bed. I slept like baby. Good food options and a beautiful rooftop bar/restaurant.

Loved the Sanaa glassblowing and weaving workshop behind the property. Well worth a visit and tour.

Amazing service