ベニス クラビ ヴィラ リゾート

Nice staff

Amazing staff. Everyone was extremely helpful the entire week there highly recommend staying here for a beautiful experience

The room was very nice and clean, beautiful pool area, restaurant was delicious and friendly staff. We had a big bug in our room and the sink was clogged upon arrival, these issues were resolved quickly. On our last night we returned to the room arround 5pm only to find the toilet had overflown and we had sewage water all over the bathroom. It smelled terrible. We called the lobby, they sent someone to look. We spoke to the staff in the lobby who said they can work on it while we're out. We had to use the pool outdoor shower to quickly get ready to leave. To our surprised when we returned to our room around 11pm the toilet was not fixed, the bathroo was not cleaned. They just put a towel over the toilet. No communication from staff about what was happening. We called to ask for an update, they told us there's nothing they can do and we would have to sleep in that room with no working bathroom, but they can bring us to the bathroom in the lobby when needed. They offered us a small refund to stay in that room which we declined. After speaking with staff again, a staff member came to our door and offered us a room next door but only to use the bathroom for the night, we couldn't stay there. We declined that offer and invited her in to see and smell the mess in the bathroom. She took pictures and the offered us the room next door for the night. By this time it was midnight, we packed our stuff and moved next door for the night. Terrible experience for our last night in Krabi.

Dejligt hotel lidt væk fra alting. Stilhed og kun lyden af dyr fra den omkring liggende natur. Enkelte steder er hotellet ved at være lidt slidt, men overordnet set en rigtig god oplevelse. Vi kommer gerne igen

Vi boede i en premium villa. Super lækkert værelse med en skønt udeområde på vandet. Morgenmaden var helt i top. Personalet var super venlige og hjælpsomme. Vi synes beliggenheden var perfekt, da vi gerne ville væk fra larmen i byen Ao Nang. Det var nemt at skaffe kørsel ind til byen. Vi fik en rigtig hyggelig gratis oplevelse, udbudt af hotellet, hvor vi prøvede at høste ris på den gammeldags måde. Vi ville 100% tage et ophold mere.

Wunderbares Hotel! Alle Angestellten waren sehr zuvorkommend und es wurde alles ermöglicht, zm einen schönen Aufenthalt zu haben. Das Essen war sehr lecker und toll zubereitet. Wir haben mehrmals Shuttle nach Ao Nang genutzt und immer einen Platz bekommen, selbst als wir nicht gebucht hatten hat uns der Fahrer um 22 Uhr mitgenommen! Der kostenlose Ausflug nach Railay war ebenfalls perfekt! Wir waren sehr zufrieden und kommen gerne wieder.

Stunning hotel! Would highly recommend!

Clean room. Great size. Buffet had a lot of options.

Ihana hotelli!

Rooms were great, staff really helpful and friendly. The food from the restaurant in the evening was fantastic and great variety of dishes.

Yes

This resort has the structure and ambiance of a 4 star resort but is unfortunately run like a 3 star resort. We were pretty surprised that the staff at the hotel weren't very nice, especially compared to other Thailand hotels. Housekeeping never came (we stayed 4 nights) and we always had to call around 5pm to request they come to our room. They offer free shuttles to Ao Nang and Railay Beach but space is limited and every time we tried to sign up (several hours in advance) they told us it was fully booked already. The pool doesn't serve alcohol and every time we came we struggled to find a place to sit. It also took us about 10 minutes of walking to get from the room to the pool. You can ask for a ride from the lobby but it's often a 10-15 min wait. All in all, we were a bit disappointed with our stay.

This place has been an amazing experience. The food, scenery and atmosphere here are really good. Highly recommend the guided mangrove kayaking and muay thai lessons with Falik. The staff did a great job on the new year event

Beautiful room, great breakfast, friendly staff. Really comfortable bed

Chambre spacieuse; joliment aménagée. Vue superbe . Bonne literie !

Room was amazing, we really enjoyed our stay!

This property is absolutely amazing. It is extremely beautiful. It is not beachfront, but it is lagoon front. You have the villas right over the lagoon. It’s nice and quiet and then you can take an easy four dollar bolt ride and be at the ocean. Where it is hustle and bustle, and then you can leave the hustle and bustle and come back to quiet.

Poolen var fantastiskt och utsikten från rummen

Water smelled, breakfast meh and not place to have an alcoholic drink

Väldigt rent, lyhörd och trevlig personal och otrolig vacker miljö.