ザ リッツ カールトン アンマン

バーの音漏れが気になる

staff.

Besser geht’s nicht

Very comfortable indeed and excellent service

Great establishment

Nice stuff, very clean

The receptionist Wisam was so kind when solving our problem as we had a problem that hotels.com consider a 13 years old as a child but the hotel rules don’t so we had to pay extra money for her. Club lounge all staff are so kind and professional

Excellent

All I can say is wow! The property is gorgeous and has outstanding service and food. The management is doing everything right! Special mention for Baha and Aya!

Amazing hotel

Had a two night stay here as part of a bigger trip around Jordan. Hotel is very beautiful, finished to a high standard and frequented by the rich and famous of Amman. The pool area was great but there were preparations for a large event so closed earlier. The room was lovely but day one only hot water and day two only freezing cold! The maintenance fixed the issue but there was nothing forthcoming by way of apology or compensation which seemed inconsistent with a 5* prestigious hotel. After commenting on this the manager offered 20JOD… We subsequently stayed at the Fairmont opposite on the last night and can highly recommend this for stunning rooms, incredible personal service and the most out of this world Asian restaurant.

The manger was good check in staff was helpful Dining staff was rude raciest and very unprofessional the supervisor was not helpful at all I told her of what happened and she was like it’s fine I told I’m put a bad review and she was it’s okay no customer service at all very bad with customers, it’s a horrible experience to deal with employees that can’t take care of a customer I don’t think its worth the money.

This property is absolutely incredible. Every single detail is thought of. The room's are spacious, beautiful and clean. The service from all staff is exceptional. Would easily and happily stay here again.

One of my best luxury hotel experience

The room not deep clean

Everything was nice and clean and organized

Fantastiskt Hotel, trevlig personal

It was a fabulous stay there with every aspect anyone wish to have! Great staff great environment great property and outstanding service 👍

The best hotel in amman

This is one of the best hotels I stayed ever, if I ever come back to Jordan again I will definitely stay at the ritz again; the staff was amazing, it worths every penny!