カリスマ デラックス ホテル

大きなホテルではありがちなことだが、スタッフによってばらつきがある。いいと思ったスタッフはただ一人だけで、マネージャーとのことで、他の人は言うことも適当で信用できない。チェックインよりだいぶ早く着いたため、「掃除しているので終わったらご案内します。」と言われ、「どのくらいかかるのか」と尋ねたら「1時間ほど」と言われたのでロビーで待っていた。飲み物も出ないので自分でロビーで購入。1時間半経ったころ尋ねると「もう少し」。2時間経ったところでも「まだ」。お茶を出されたが、結局チェックインタイムまで3時間待つことになった。要するに、最初に対応したスタッフがいい加減に答えたことになる。早く掃除が終わるような指示もしておらず、ただ待たせていた。3時間待つのなら出かけられた。貴重な旅の時間を本当に無駄にした。マネージャーは謝って来て、フルーツバスケットとワインをくれたが、まあ、そういうことではない。

家族連れに優しい。

地方の街とはいえ、安いと感じた

　満足感100%です。もう少し時間があればのんびりできたと思いますが、ゆっくり滞在できず残念です。少なくとも２泊以上する事をお勧めします。

Room is clean Check in was not that smooth The reservation took some time to pull up Complimentary water was not refilled Breakfast is nice Water activity was nice

We had a very lovely stay the Turkish bath and spa was very nice great area by the water to sun bath clean rooms. The bedding could have been better. There was just a single waffle weave blanket for the cover. No top sheet or comforter. Great breakfast

A wonderful place to stay and enjoy Kusadasi

Süper

I recently stayed at charisma de lux . The hotel itself is nice, with good facilities and a pleasant environment. However, the biggest disappointment was the staff. Unfortunately, most of the waiters, waitresses, and even managers were extremely rude and disrespectful. The customer service was weak and far below the standard you would expect from a hotel of this level. On top of that, the staff came across as very greedy, constantly looking for ways to get extra money from guests. This left me feeling uncomfortable and unwelcome. While the property looks good, the poor service and unprofessional behavior ruined the overall experience. I would not recommend this hotel if you value respectful treatment, transparent service, and professional hospitality. Management should seriously address staff training, attitude, and ethics toward guests.

Preis-Leistung i. O.

I recently stayed at charisma delux . The hotel itself is nice, with good facilities and a pleasant environment. However, the biggest disappointment was the staff. Unfortunately, most of the waiters, waitresses, and even managers were extremely rude and disrespectful. The customer service was weak and far below the standard you would expect from a hotel of this level. On top of that, the staff came across as very greedy, constantly looking for ways to get extra money from guests. This left me feeling uncomfortable and unwelcome. While the property looks good, the poor service and unprofessional behavior ruined the overall experience. I would not recommend this hotel if you value respectful treatment, transparent service, and professional hospitality. Management should seriously address staff training, attitude, and ethics toward guests.

Çok kötü

İt was amazing

Kuşadası merkeze yakın, deniz manzaralı odamıza oda müsaitliği nedeniyle erken giriş yapabildik, karşılama güzeldi yarım pansiyonda kahvaltı ve akşam yemeği güzel ve yeterliydi. Havuz ve deniz Kenarı platform güzeldi. Deniz manzaralı odamız gayet güzeldi. Ben yaşamadım ama otopark sıkıntısı olabilir kuşadası genelinde park sıkıntısı mevcut ama oteli Tavsiye ederim.

De Lux otel kategorisinde değil. Hizmet olarak iyi. Havlu koyma ve yer tutmaya çözüm üretilmeli. Odalar bakım gerektiriyor.

It was amazing. Hardly recommend.

Y

.

Perfect

We booked side sea view but the room that we got was totally different from the room that you see here in hotels.com. Here you see that you have a good view of the sea even from your bed but the room that we got you could only see the sea from the balcony. I told to the reception but the fid not care. I contacted hotels.com they did not care neither. After wasting half day to chat with customer service I got 15% of the total fee which was nothing. This happened to me last year too and hotels.com do not care so I recommend check everything until you have free cancelation. Food was awful there, I do not know how it is possible to make food that bad in Turkey. The beach area is nice but people can come there from outside the hotel as well which I did not like it. I attach a pic so you see what we got and compare it with what is shown here on hotels.com for side sea view room.