ホリデイ・イン・エクスプレス ワシントン DC ダウンタウン by IHG、IHGホテル

チェックインが16時の予定が清掃ができていないということで、18時になりました。フロントの対応がいまひとつでした。

ご飯はあまりバリエーションはないです。それ以外は快適でした。

3.6. The room was clean and and easy access to main area. If the breakfast were more delicious and varied then I would rate more than 4.

設備自体は良好だが、最寄りの地下鉄の駅まで徒歩15分。

Its staff members and the location are both good.

The convention center was within walking distance, and a 7-Eleven was relatively close by. There was a bus stop nearby, so it was a relatively convenient location. The environment was good and the area was safe. There was free coffee, and it was a comfortable hotel.

Staff are nice. Easy to control AC. Not super expensive in DC downtown.

body shampoo remained empty for several days. There were several days when there was no foot mat in the shower room. Breakfast with a menu that remains almost the same every day

年齢も重ねると「広くて快適な空間」が重要になりますが、リーズナブルにそれを満たしてくれたのが、このホテルでした。「広くて快適な空間」以外も必要最小限のサービスがあり、これもとても気に入りました。次回のワシントンDC滞在でも利用したいと思います。

ホテルの場所が非常に良いです。カンファレンスにも観光にも便利だと思います。日本人の感覚ではルームクリーニングが十分でない日がありますので、連泊する時はスタッフに直接伝えると良いと思います。 また、シーズンによって違うかもしれませんが、朝食は時間が遅くなると混みますので早めに行ったほうが良いです。4泊しましたが、メニューはほぼ一緒で、日曜日だけハンバーグがあったように思います。 Wifiの感度も良く、滞在中でネット関係で困るようなことはなかったです。

Basically a brand new hotel.

It was very clean, easy check in and reasonable price.

Some good restaurants near

I recently stayed at this hotel and had a mixed experience. When I first checked in, I was surprised to find that the bed had not been made, which was disappointing after a long day of travel. The manager apologized and said I would be credited 1,000 points as compensation, but I have not seen those points reflected yet. I do appreciate that the staff tried their best to make up for the situation, but I believe more attention should be given to ensuring that rooms are clean and fully ready before guests check in. It makes a big difference in the first impression and overall stay. With some improvements in housekeeping consistency, this hotel could provide a much better guest experience.

Hotel is in a nice and safe area. We walked down the street where several restaurants are located and ate. The hotel is very clean and the staff is very helpful, friendly and knowledgeable. I will stay there again.

This hotel was one of the better Holiday Inn experiences I’ve had. Everything was new and clean. The staff was friendly and helpful. Breakfast with special host Deion was a great experience.

It was the perfect room for me and my young son. Clean and modern with an excellent location. Couldn't ask for anything more.

Hotel muy cuidado y limpio

Was a nice hotel. The only thing I didn’t like was that there is no free on-site parking, and you had to pay for valet parking?

Antoinette at front desk on check in and was fantastic! The two front desk ladies in afternoon were AWFUL and UNPROFESSIONAL!! Often not at desk, didn't answer phones, didn't know location or sites. On way to room big hairball in hall by room. Three days later still there. Last night smoke detector we went off in room next door and it took over 15 minutes for someone to respond. Called front desk and no answer and no call back. Coffee great, breakfast good. Last night was very disappointing and would have to think twice about using Holiday Inn Express again.