ロマナ ホテル - NYC

ありがとうございました。

部屋もバスルームも広い。デスクもありましたが椅子が無かったのが残念。朝食はこのクラスのホテルでは結構メニューがある方だと思いました。地下鉄の最寄駅までは４，５分。その途中にはスーパーマーケット、コインランドリーなどがあります。飲食店もありますが、夜８時くらいに戻った時にはほとんど閉まっていました。人通りも少なく暗めでちょっと緊張感がある通りです。サマータイムの時期だったらNYは夜８時でもまだ明るいので大丈夫かも。近くに日本の“がんこラーメン”スタイルのラーメン店があったのには笑えました。

ホテルは新しい感じで、何不自由なく快適に過ごすことができました。初めてのニューヨークの人は、マンハッタン滞在がいいのかもしれませんが、２回目以降の方には特におススメです。周りは何もありませんが、マンハッタンまではすぐですし、マンハッタンに比べるととても安いです。朝食スペースも広く快適でした。メニューはワンパターンですが、十分です。日本と比較すると、ワンパターンでもうひとつ…と書いている人もいますが、ここはアメリカです。上等だと思います！おススメのホテルです！

バカ高いマンハッタンから地下鉄で数駅離れただけで、バスタブもある部屋がリーズナブルな価格で利用できる穴場。無料の朝食も、数年前より改善された。施設のメンテナンスも良く、相変わらずおすすめ。

かもなく不可もなくのホテルだが、周辺が少し怖い。近くに夜中空いているお店がほとんどない。

ホテル自体はいわゆるビジネスホテルで部屋はきれいに清掃もされる．周辺エリアは店などあまりなく，夜間の出歩きには少し勇気が必要．立地は便利．

ベッドメイキングが適当で、くしゃくしゃのシーツがそのまま使われていた。 また、タオルの補塡も1枚減っていた。 部屋の照明が枕元に全くなく不便

◆良かった点 ・地下での宿泊料に含まれる朝ごはんは、6:30～10:00まで利用でき、枠が長いため、利用しやすかった。ベーグルがもちもちで美味しかった。子供には自分で作るワッフルが好評でした。 ・地下鉄は、徒歩五分で行けるため、マンハッタン島へのアクセスはとてもよかった。 ・地下鉄出口からホテルまでに、24時間営業のコンビニ（アルコールあり）や、中華の惣菜店などがあり、便利に使えた。 ◆悪かった点 ・私たちが泊まった部屋は、8305号室だったが、（内廊下はフローラル系のとても良い匂いがしたが、部屋のドアを開けた瞬間に部屋の異臭（カビ＆ほこりの匂い）がひどかった。部屋のエアコンからも異臭がした。） ・部屋のエアコンがうるさかった。 ・TVのリモコンの反応が悪かった。 ・向かい側ではビルの建設工事が行われており、日中はずっとうるさかった。現時点でまだ基礎段階のため、しばらくはこの状態が続くと思われました。 ・WiFiが弱く、何回も切れたり、朝までつながらない状態（マネージャしかWifiの不具合を改善できないとのことだった）が続くなどした。 ・部屋の隅にはホコリがたくさんあった。 ・地下鉄からホテルまでの道のりは明るいとは言えず、ガラスの破片が落ちていたりして、あまり治安が良いようには思えなかった。

At the very beginning, the check-in process took a very long time. Then, when we received the keys and entered the room, it was terribly dirty — they hadn’t even cleaned after the previous guests. We asked for another room, but in both the room and the hotel there was no hot drinking water, and the water dispensers were not working. On the second day, the door lock broke. The door couldn’t be opened from the inside. Before leaving, we asked them to fix the lock, but when we returned in the evening, it was still broken. There was no one at the reception, and we had to search for staff and call them. The locker was also broken. We were forced to leave the door open overnight. Only a day before check-out did they finally fix the lock. This was the worst hotel ever. I absolutely do not recommend it — the staff couldn’t care less about the guests’ well-being.

This place is poorly managed. The room didn't even have a shower curtain. How does that get overlooked?

This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!

Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.

It could have been better

Room was third class wash taps and shower was not perfectly work no facility not even water or coffe noisy because they are trying to fix things but it was smelling and worst hotel experience I had in my life

This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.

terrible service

area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.

Los baños se tienen que cambiar están malas condiciones no hay teléfono para llamará recepción no hay una cafetera no tienen neveras las habitaciones

This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..

Not very clean at all