タンナ エバーグリーン リゾート & ツアーズ

good

夕日が綺麗でとても素敵なロケーションでした。スタッフもとてもフレンドリーで、オーナーの方もとても親切でした。

レセプションの女性は押し売りのように現地ツアーを入れさせようとする。こちらの日程希望を聞かずに、勝手に色々決めてくるのがとても苦痛だった。それと計算に弱い。お会計の時は必ず明細を見るようにしてください。 責任者の中国人の女性はとてもしっかりしていて、信頼できると思う。レストランの食事は美味しいが、人が少ないせいか、レストランメニューがないものが多い。停電が多いので、電気が通ってる時に充電することをお勧めします。 夕日がとても綺麗に見える素敵なホテルでした。

敷地が広く、ゆったりとした時間を過ごせた。チェックアウトが飛行機に合わせた時間でシャワーを浴びる事ができてよかった。

空港から無料のピックアップで10分程度でした。周りに何もありません。食事や水などもホテルのレストランで買う必要があります。 ホテルが招致しているツアーはがたくさんありました。 日の出火山ツアーに申し込み翌日あさ2時集合でということでしたが、ガイドが来ず…3時間ほど未明のホテルのフロントで待ってしまいました。諦めて寝ましたが、翌朝聞いてみるとガイドが来なかったことなど把握しておらず、どうやら外部のツアーに依頼をしているようで、そこがガソリンを補給していなくて来れなかったなどなど理由を聞かされました。その夕方タンナ島を出る予定でしたので朝出発のツアーで火山に行くことはできましたがやや後味悪い感じになってしまいました。 レストランや景色は素晴らしかったです！ハッピーアワーでビールを飲みながら見る夕日は気持ちよかったです

I had a lot of fun

宿泊した部屋にベッドしかないのが、物足りない。 木々で覆われていたため、洗濯物を干すのに時間がかかった。 リゾート感はあり、ラウンジからの海の景色は綺麗。 周辺に何もなく、物価がやや高め。

中国人経営。見晴らしは素晴らしい。送迎のあるのはありがたい。食事は良い。南国なので、部屋にアリが侵入するのは仕方ないかなあ。

I stayed in the bungalow with shared bathroom which was fine. However, the bathroom needs a renovation and was generally dirty. The hot water didn't work. The grounds are half maintained, half in a derelict state. It's a shame as it could be a really nice place! Restaurant staff was inattentive and it took always more than 1h to get food. The included breakfast is the bare minimum with watery coffee. If you would like additional items or better coffee, you need to pay extra. WiFi only available in restaurant and reception area.

We stayed for 4 nights in July 2026. The room: was never cleaned, sheets and towels never changed. Banked bad without safety rail - our 8 year old fell from the top bed. No hot water in the evening when people return from the tours - we were offered a bucket (!) The door bars are open and wind gets into the room from outside. Pool: dirty and unusable Tours: we checked a few weeks before and were told that tours are available during the weekend - this was not the case. We flew to Tanna for three tours but only did the volcano tour. WiFi: there is no working WiFi in the room or the public areas (does not work). Restaurant: extremely slow service especially at dinner: we waited two and a half hours and the previous evening one and a half hours to be served

We had a lovely stay at Evergreen. The staff were very helpful and the landscaping was unique and beautiful. The dining area, overlooking the grounds and ocean, was a lovely place to relax and play cards with the family. The trio of cheeky kittens were an absolute highlight and doted on by every tourist.

Wonderful Staff , clean private accommodation, food was fantastic in an ideal setting . All very well priced

staff were great and welcoming, however room condition wasn't that clean. there was no hot water for our room and aircon did not work on the second day.

You can see a lot of money was spent building this resort but it has not been maintained. We were told now locally run. The property is very run down. The room we eventually checked in to was a joke. No power, power points hanging off the wall. The staff didn't seem to think it was a problem. We asked countless times when power would be restored to no avail. Eventually a staff member 'upgraded' us to a room with power and ensuite. Pool not maintained. Beautiful gardens and landscaping badly needing some love and attention. Large menu on wall but only 5 options for dinner. Very slow service. Property lacks management. Appeared to be only one staff member who knew what they were doing. We would not recommend.

An amazing location with beautiful, friendly staff who made staying at Evergreen an incredible experience.

Lovely staff and beautiful surrounds

The girls who work there are very nice indeed. The owner, an apparently very rich local, who knew we were there for a week, didn't bother to introduce himself or be at all pleasant whilst we were there, unlike the manageress next door at White Grass, who was super nice and really helpful (we ate there as so much nicer place and food). Also NOT good value for money - boat trip to 'The Blue Cave' was MORE expensive than the same thing complete with dive equipment and nice boat and chance to snorkel etc just next door. UNBELIEVABLE. Now look at the photo below - this was a mess from day one, as my daughter left toothpaste all over, so we thought they'd clear it up as they clean every day but they just left it there the whole week. Amazing. And the owner was always around with his wife in a way that we did not enjoy as well in the bar area, with no wifi in the bedrooms by the way. We will not return there...

Upon arrival at this small Tanna island airport, we were warmly greeted by their staff and assist us to the hotel. Alyssa and Clera are very helpful explaining places around the island and their facilities to us. Arranged all meals for us daily. Excellent service!

Hotel en décrépitude, aussi bien dans les infrastructures que pour le personnel qui semble totalement démotivé. L'endroit pourrait être très sympa, mais ce n'est pas le cas. C'est très cher pour ce qui est proposé. Le restaurant est glauque mal éclairé, et les plats ne sont pas donnés. Idem, les prix des excursions sont délirants : 29 000 vatus pour une journée, incluant le Yazur ! Le petit déjeuner est pauvre et n'est pas renouvelé. Nous avons prix tous nos repas au White Grass, à 5 minutes à pied, qui porpose une carte cariée et moins chère. Nous avons regretté de ne pas avoir réservé au White Grass. Autre alternative, le Greystone Ranch, juste en face de l'Evergreen : une chambre spacieuse, a

Our experience was horrible. Giving 1 star as is not possible to rate less than 1 star. I hope this review serves as a warning for everyone. We had booked via Expedia and I honestly wish I had read the google reviews prior to making this booking as we’ve faced almost every possible problem listed by users in other google reviews. While booking in Expedia, we had booked a “private bungalow” - let me tell you this, in reality this is no where close to a bungalow but resembles a tribal hut. The website only listed 1 picture of this so called “bungalow” which is just the bed and my option very misleading. The room lacked basic amenities such as a kettle, a fan that works in full speed, glasses to drink water etc which you usually expect. Out of desperation, we were forced to upgrade to a “villa room” for a ridiculously expensive charge. Out of the 2 days we stayed here, we faced below issues: - No hot water in shower - Water stopped mid shower 4 times and we had to wait in the shower praying it comes back soon (I’ve had a better experience camping in the wild) - The breakfast was terrible and seriously a joke, they served bread but did not offer jam/butter along with this. I’ve travelled to many third world nations but this has to be a first of its kind. - Lack of cleanliness in the room for the amount being charged as room fare - Charge for wifi - seriously who does that in this day and age?! All in all, this resort is ridiculously expensive and very subpar in providing services