Vinpearl Wonderworld Phu Quoc

リゾート
8.7
/10
素晴らしい
385 件のレビュー

宿泊者の口コミ

K***a
10.0
/ 10
ヴィラは静かで広々とした湖の隣に位置しており、ヴィラからロビーまでのシャトルサービスがあり、電話をしてから約 5 ~ 15 分でヴィンワンダーに到着します。熱心でフレンドリーなスタッフ。定刻通りの快適な空港送迎をサポートします。サファリとグランドワールドを結ぶシャトルバスも30分ごとに運行しています。ここに来る際に追加の交通費を支払う必要はありません。朝食もとても種類豊富です。
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Ho Thai B. V.
9.7
/ 10
部屋は家族や友人に最適です。熱心で明るいスタッフ👍🏻
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Ho Vu P. C.
9.7
/ 10
ホテルは新しく、素敵なデザインで、家族旅行に最適です。客室は広々としており、スタッフはとてもフレンドリーで親切です。
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Sun Jung
10.0
/ 10
너무 좋았습니다!! 처음 배정받은 룸이 습하고 곰팡이냄새가 많이 나서 바로 다시 로비로 가서 룸업글 요청했고 추가금 조금내고 업글 했어요. 친절하게 응대도 잘해주셨고 특히 툭툭 직원분들 모두 너무 친절하고 좋았습니다. 너무 만족했던 여행이였습니다.
翻訳を見る
toan huu
10.0
/ 10
Luxury resort with wonderful staff, highly recommended.
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エリア内
地図を見る
Bai Dai, Ganh Dau, フークオック島, キエン・ジャン省, An Giang, ベトナム, 91000

設備・サービス

詳細
エアコン
レストラン
スイミングプール
24 時間対応フロントデスク
駐車場
エレベーター
Wi-Fi
Vinpearl Wonderworld Phu Quocは、ガン・ダウコミューンにある良いエリアにあるリゾートです。 24時間対応のフロントデスクは、チェックインからチェックアウトまで、または必要なサポートを提供します。さらにご希望があれば、フロントデスクにご連絡ください。お客様のご要望にお応えできるよう、常に準備を整えています。 Wi-Fiは、施設の公共エリアで利用できます。ご家族やご友人とつながりましょう。
詳細
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所在地

Bai Dai, Ganh Dau, フークオック島, キエン・ジャン省, An Giang, ベトナム, 91000
地図を拡大する
ロビー Vinpearl Wonderworld Phu Quoc
ロビー 2 Vinpearl Wonderworld Phu Quoc

Vinpearl Wonderworld Phu Quocの詳細情報

場所


Vinpearl Wonderworld Phu Quocは、ガン・ダウコミューンにある良いエリアにあるリゾートです。

Vinpearl Wonderworld Phu Quocについて

このリゾート は、ロマンチックな休暇やハネムーンのリトリートを求めるカップルにとって、完璧な選択肢です。Vinpearl Wonderworld Phu Quoc に滞在して、愛する人と最も記憶に残る夜をお過ごしください。

Vinpearl Wonderworld Phu Quoc は、休暇に贅沢なご褒美を求めるお客様にとって、素晴らしい選択肢です。最高級のサービスで、お客様を甘やかしてください。そして、ここで滞在して、休暇を忘れられないものにしてください。

Vinpearl Wonderworld Phu Quoc は、ご家族の休暇に最適な宿泊施設で、お客様とご家族全員が楽しめる様々なエンターテイメント施設があります。

長期滞在を計画している場合は、Vinpearl Wonderworld Phu Quoc に滞在するのが最適です。幅広い施設と優れたサービス品質を提供するこの宿泊施設は、きっとお客様を自宅にいるように感じさせるでしょう。

このリゾート は、人混みを離れて、静かで平和な休暇を希望するお客様にとって、最高の場所です。

最高品質のサービスと充実した施設により、最高の休暇体験をお楽しみいただけます。

リゾートのフィットネスセンターは、滞在中にぜひ訪れたい場所です。

一人で旅行する場合でも、愛する人と旅行する場合でも、プールで楽しいリラックスした一日を過ごしましょう。

最高のスパトリートメントで、リラックスしてリフレッシュしましょう。

24時間対応のフロントデスクは、チェックインからチェックアウトまで、または必要なサポートを提供します。さらにご希望があれば、フロントデスクにご連絡ください。お客様のご要望にお応えできるよう、常に準備を整えています。

Vinpearl Wonderworld Phu Quocでは、あなただけの特別な料理をお楽しみください。

Wi-Fiは、施設の公共エリアで利用できます。ご家族やご友人とつながりましょう。

Vinpearl Wonderworld Phu Quocは、ほとんどのリゾートのゲストによると、快適さと優れたサービスを提供するリゾートです。

ホテルVinpearl Wonderworld Phu Quocでの滞在中に貴重な忘れられない瞬間を手に入れましょう。

Vinpearl Wonderworld Phu Quocでご利用いただけるすべての施設

バー、カフェ、およびラウンジ Vinpearl Wonderworld Phu Quoc
バー、カフェ、およびラウンジ
スイミングプール Vinpearl Wonderworld Phu Quoc
スイミングプール
娯楽施設 Vinpearl Wonderworld Phu Quoc
娯楽施設
フィットネスセンター Vinpearl Wonderworld Phu Quoc
フィットネスセンター
共用スペース Vinpearl Wonderworld Phu Quoc
共用スペース

客室内の設備

  • バスタブ
  • ケーブルテレビ
  • デスク
  • ヘアドライヤー
  • 客室内金庫
  • 簡易キッチン
  • ミニバー
  • 冷蔵庫
  • シャワー
  • テレビ

アクティビティ

  • お子様の遊び場
  • フィットネスセンター
  • マッサージ
  • 屋外プール
  • プライベートビーチ
  • サウナ
  • スパ
  • サウナ

ホテルサービス

  • ベルボーイ
  • コンシェルジュ
  • ドアマン
  • フロント
  • 24 時間セキュリティ
  • ランドリーサービス
  • ツアー
  • 24 時間受付

ホテル内の設備

  • 駐車場
  • ロビーでのコーヒー/紅茶
  • エレベーター
  • 24 時間ルームサービス
  • レストラン
  • ルームサービス
  • 公共エリアでの WiFi

共通サービス

  • エアコン
  • ボールルーム
  • バンケット
  • 禁煙室
  • スイミングプール
  • 喫煙エリア

ご飲食

  • エアコン付きレストラン
  • バー
  • 朝食

ビジネス施設

  • ビジネスセンター
  • 会議室
  • 会議施設

スポーツとレクリエーション

  • フィットネスセンター
  • ゴルフ
  • テニス

家族向けの設備

  • キッズクラブ
  • 子供用プール

インターネット

  • LAN インターネット
  • 無料 Wi-Fi

交通機関

  • 空港送迎

周辺の施設

  • ギフトショップ

シャトルサービス

  • 空港送迎(有料)

Vinpearl Wonderworld Phu Quocの宿泊ポリシーと基本情報

チェックイン/チェックアウト時間

チェックイン:
開始 14:00
チェックアウト:
最終 12:00

一般的なチェックイン手順

Child Policy applies at this hotel. Additional fee may apply for children above 4 years old who stay in the same room with adult guests. *) Extra-person - phụ thu người lớn (01/12/22-30/11/26) _ Bed and Breakfast (BB): VND 1,560,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 3,100,000_ Breakfast + Vinwonder + Safari (BX): VND 2,670,000 *) Extra-Children – trẻ em (01/12/22-30/11/26) _ Bed and Breakfast (BB): VND 730,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 2,270,000_ Breakfast + Vinwonder + Safari (BX): VND 1,840,000
- Gala Dinner 31/12: There will be a compulsory fee applied for Christmas and New year Gala Dinner(31/12) and not included room rate and surcharge rate, which will be charged upon check-in date. *)Extra-person - phụ thu người lớn (31/12/24 & 31/12/25) _ Bed and Breakfast (BB): VND 5,460,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 7,000,000_ Breakfast + Vinwonder + Safari (BX): VND 6,570,000 *) Extra-Children – trẻ em (31/12/24 & 31/12/25) _ Bed and Breakfast (BB): VND 2,700,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 4,240,000_ Breakfast + Vinwonder + Safari (BX): VND 3,810,000
There some services are offered free from the hotels which mentioned on customer's voucher, the customer should contact the hotels 72 hours in advance to book that service.

追加ポリシー

Child Policy applies at this hotel. Additional fee may apply for children above 4 years old who stay in the same room with adult guests. *) Extra-person - phụ thu người lớn (01/12/22-30/11/26) _ Bed and Breakfast (BB): VND 1,560,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 3,100,000_ Breakfast + Vinwonder + Safari (BX): VND 2,670,000 *) Extra-Children – trẻ em (01/12/22-30/11/26) _ Bed and Breakfast (BB): VND 730,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 2,270,000_ Breakfast + Vinwonder + Safari (BX): VND 1,840,000
Villa room does not have extra bed. Children under 4 years old are free of charge if sharing room with parents. Additional charges will apply for children 4 years and over. Please contact the property directly for more information. Guests from 11 years of age are considered as adults. Kindly check the individual room capacity for more details. There will be a compulsory fee applied for Christmas and New year Gala Dinner(31/12) and not included room rate and surcharge rate, which will be charged upon check-in date. • A deposit is required upon check-in for additional services or damages during the stay and will be refunded upon departure. Deposit only in VND. • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in. For children, birth certificates are required. If birth certificates are not provided, guests under 140 centimeters will be considered children aged 4 – 12 years old. • When using Vinpearl’s services, guests consent to the property’s use of the photographs taken for statistics. These photographs will not be disclosed to third parties outside Vingroup. • Each villa room has a different number of occupancy for children. Please contact the property for further information. • Guests are required to check the room’s furniture and minibar (food and drinks) upon check-in and check-out. • The room rate does not include tickets to VinWonders and Safari. • When booking more than 5 rooms, different policies and additional supplements may apply. Guests are required to provide the flight number & contact at least 48 hours prior to the arrival date to arrange a shuttle bus for complimentary airport transfer. In case no required information is received, the property understands that guests will arrange the transportation to the hotel by yourself When booking more than 5 rooms, different policies and additional supplements may apply.
- Gala Dinner 31/12: There will be a compulsory fee applied for Christmas and New year Gala Dinner(31/12) and not included room rate and surcharge rate, which will be charged upon check-in date. *)Extra-person - phụ thu người lớn (31/12/24 & 31/12/25) _ Bed and Breakfast (BB): VND 5,460,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 7,000,000_ Breakfast + Vinwonder + Safari (BX): VND 6,570,000 *) Extra-Children – trẻ em (31/12/24 & 31/12/25) _ Bed and Breakfast (BB): VND 2,700,000_ Breakfast + Vinwonder + Safari (1 night) (BX01): VND 4,240,000_ Breakfast + Vinwonder + Safari (BX): VND 3,810,000
Customers need to provide the flight number (such as VJ975, VJ979 …) & contact at least 48 hours prior arrival date for complimentary airport transfer by shuttle bus arrangement. In case we do not receive the above required information, we understand that you arrange the transportation to our hotel by yourself.
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基本情報

こだわり条件
エアコン, レストラン, スイミングプール, 24 時間対応フロントデスク, 駐車場, エレベーター, Wi-Fi
チェックイン / チェックアウト時間
14:00から - 12:00まで
朝食の有無
はい、ホテルには朝食を提供する部屋があります
Vinpearl Wonderworld Phu Quocの空室状況
213
Vinpearl Wonderworld Phu Quocのフロア数
1
Vinpearl Wonderworld Phu Quocの別の施設
バスタブ, ケーブルテレビ, デスク, ヘアドライヤー, 客室内金庫

Vinpearl Wonderworld Phu Quocに関するよくある質問

Vinpearl Wonderworld Phu Quocでご利用いただける施設は?
Vinpearl Wonderworld Phu Quocにはエアコン, レストラン, スイミングプール, 24 時間対応フロントデスク, 駐車場, エレベーター, Wi-Fiなどの充実した施設があります(一部有料)。
Vinpearl Wonderworld Phu Quocのチェックイン・チェックアウト時間は?
Vinpearl Wonderworld Phu Quocのチェックインは 開始 14:00 から、チェックアウトは 最終 12:00 までです。
Vinpearl Wonderworld Phu Quocで朝食を食べれますか?
Vinpearl Wonderworld Phu Quocでは、美味しい朝食をご用意しております。朝食付きプランを選択いただくか、朝食なしプランの場合は追加料金にてお楽しみいただけます。
Vinpearl Wonderworld Phu Quocの星の評価は何ですか?
Vinpearl Wonderworld Phu Quocは5.0つ星ホテルです。
Vinpearl Wonderworld Phu Quocは何階建てですか?
Vinpearl Wonderworld Phu Quocは1階建てです。
すべてを見る

Vinpearl Wonderworld Phu Quocの口コミ

8.8
素晴らしい
306 件のレビューより
清潔さ

8.2

快適

9.0

サービス

9.0

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Vinpearl Wonderworld Phu Quoc

1ページあたりのレビュー数
20
40
トップレビュー
WATARU
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
31週間前にレビューしました

Expedia Group verified review

トータル的には満足。 朝ごはんはとても良い。 受付スタッフは丁寧な人もいればそうではないスタッフもいた。 車の運転手な皆優しい。 部屋は広いが設備が所々壊れている。 夕飯のアラカルト会場はスタッフの人数が足りないのかなかなか提供されない。 夕飯はグランドワールドに出た方が良いかも 立地が良いので、値段を考えれば納得出来ると思います
Shigeki
icon-レジャー
レジャー
6.0
/10
113週間前にレビューしました

Expedia Group verified review

ベトナムの方7割、韓国の方3割で日本人、中国人、欧米人はわすかです。 レストランが一箇所しかなく混み合って騒がしい感じです。 ドアマンがフレンドリーでトゥクトゥクという電気カートを手配してくれ機能的です。ビーチはきれいでサンセットが望めます。 お部屋にミネラルウォーター以外に炭酸飲料、おつまみなどのサービスがあるのはよかったです。
Takahiro
10.0
/10
115週間前にレビューしました

Expedia Group verified review

4年で大きく変わっていました。巨大リゾートになっていたので、今後の発展にも期待。
abdulla
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
6.0
/10
13週間前にレビューしました

Expedia Group verified review

During our recent stay, we found a few positives at the property, but several issues unfortunately impacted the quality of our experience: 1. Good Location: The villa is in a great location, especially for families, with several children’s attractions nearby. This was one of the highlights of our stay. 2. Spacious Villa, Poor Maintenance: The villa itself was spacious and well laid out, but the lack of proper cleaning and general maintenance made it look and feel neglected. 3. Housekeeping and Cleanliness: Cleanliness was a major concern. Towels were worn out and looked overused, bed sheets didn’t appear fresh, and we even found sand on the bedding and water bottles during a linen change — a clear sign of poor housekeeping. 4. Private Pool and Pool Area: The villa’s private pool and its surrounding area were not cleaned at all during our stay. There were many dead insects floating in the pool, which made it unappealing and unhygienic. The poor maintenance of this area was disappointing. 5. Restaurant and Breakfast: While there was no long wait, the restaurant was very crowded during breakfast, making it difficult to enjoy the meal in a relaxed setting. The food variety was also quite limited, with no specific options for children or those with dietary preferences. 6. Lobby and Common Areas: The lobby is too small to comfortably accommodate the number of guests, often feeling cramped and noisy. 7. Children’s Play Area: The kids' area was small and lacked engaging
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Verified traveler
icon-友人&家族
友人&家族
10.0
/10
13週間前にレビューしました

Hotels.com verified review

Amazing resort, good services
Sarah
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
13週間前にレビューしました

Expedia Group verified review

A good property- would be a great property with some small tweaks! There were some areas of our villa which were in need of TLC, our decking area had some damage to it, kitchen area had no utensils or crockery and limited glasses/cups. Housekeeping service was good, beds made up, floors swept, strangely the housekeeping team would take our hung up towels away but then not replace them. We ended up with no hand towels or wash cloths several times. Room service- we didn’t have a good experience with this and ended up getting our food bill refunded as it took 2 hours to arrive COLD. Breakfast and dinner buffet was excellent- lots of choice and good quality. Overall we had a good stay and enjoyed our time :) just a few little tweaks could make a big difference.
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Sun Jung
icon-友人&家族
友人&家族
10.0
/10
14週間前にレビューしました

Hotels.com verified review

너무 좋았습니다!! 처음 배정받은 룸이 습하고 곰팡이냄새가 많이 나서 바로 다시 로비로 가서 룸업글 요청했고 추가금 조금내고 업글 했어요. 친절하게 응대도 잘해주셨고 특히 툭툭 직원분들 모두 너무 친절하고 좋았습니다. 너무 만족했던 여행이였습니다.
toan huu
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
14週間前にレビューしました

Expedia Group verified review

Luxury resort with wonderful staff, highly recommended.
Lisa
icon-友人&家族
友人&家族
10.0
/10
14週間前にレビューしました

Hotels.com verified review

The Villas we stayed in were amazing. A cleaning crew comes in every day to tidy up and refill your daily water and towels. My kids LOVED the private pool for our villa and the beach. The only things we were not prepared for was that although there is a kitchen, it is not stocked at all with anything for cooking or even eating. No utensils or cooking tools. Also, be prepared to call for a buggy every time you want to leave your villa.
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trang
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
15週間前にレビューしました

Expedia Group verified review

It seems there is a private pool on each unit. Very inviting pool! Good for small or large groups.
Tai
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
15週間前にレビューしました

Expedia Group verified review

Welcome reception service = great Villa= great, but would make it better if there was more functional equipment in the kitchen Breakfast buffet = great. Many selection of options Our kids love having their own private pool in the villa. Great free shuttle bus to vinwonder and grand world. Definitely would come back again!
King Yun Annie
icon-友人&家族
友人&家族
6.0
/10
15週間前にレビューしました

Hotels.com verified review

酒店員工服務態度好有禮貌,很積極回應。有提供免費的醫療隊伍註守在酒店,我病了都玩得很安樂。我孩子特别喜歡酒店有Kids club,桌球室及露營主題房。 可惜酒店的設施陳舊,我第一晚住的房有十多隻烏蠅,牆身有滲水跡象。跟酒店反映後,立刻清潔地方,並幫我升級到主题房間,望湖景及摩天輪! 所以縱使設施比較舊,員工們依然服務周到,值得加分!
Nicole
10.0
/10
15週間前にレビューしました

Hotels.com verified review

We loved this place. Customer service was great! Everyone was friendly, nice and attentive. Our villa was spacious, clean and beautiful. Everything about this was was amazing and made your trip worthwhile. Absolutely would stay here again!
Kiri
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
16週間前にレビューしました

Expedia Group verified review

Nice rooms and facilities but service fell short. Feels very mass produced and not a personal service. Some nights at dinner it took a LONG time just to have a drinks order. One day cleaners took our towels without replacing them and it took 1.5 hours and 4 calls to reception to have them replaced. Golf carts to get everywhere feels like hard work.
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Chinh
icon-友人&家族
友人&家族
10.0
/10
18週間前にレビューしました

Hotels.com verified review

VinGroup truly never disappoints. Our 4-night stay was an incredible experience from start to finish. We absolutely enjoyed every moment and will definitely be back!
SANGHYUN
icon-友人&家族
友人&家族
8.0
/10
18週間前にレビューしました

Hotels.com verified review

전체적으론 만족하나 빈펄 네임밸류에는 좀 아쉽다 사용자 편의성이 떨어진다. 그리고 전반적으로 노후화 되었다. 티비 신호 안잡힘 개미 보임
Kathryn Uyen-Phuong
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
18週間前にレビューしました

Expedia Group verified review

The property is very large and the staff is very welcoming and friendly. The breakfast buffet has a lot of options with international and Vietnam specific food options. In room service was good, but takes a long time for delivery. No microwave in the rooms, VERY minimal kitchenware. If you need kitchenware, you can rent for a fee… Tuk tuk small shuttle service around the property can be a long wait at times. The villas are spacious, but rooms are basic. No hot or even warm water for showers as they report some villas use solar energy and during the rainy season, those villas don’t have hot water. That should be listed information for guests to know before booking. Property is close to the theme park, which has an amazing aquarium. The rest of the park was too spaced out with less than thrilling rides. The decorations at the park was beautiful, however. Our booking included free safari entrance, but we did not stay long enough to check it out. Staff did help arrange large van to transport our whole family of 9 from their hotel to one down south for a much better deal than taking taxi. This also included stops along the way for shopping and sight seeing included in the cost. Property is far from authentic Phu Quoc night life and night market. Overall, decent stay, but not the best for price point.
続きを読む
JASON
icon-ビジネス&レジャー 家族旅行
ビジネス&レジャー 家族旅行
8.0
/10
20週間前にレビューしました

Expedia Group verified review

It was a large villa, and clean one. Breakfast was great too.
Minhthuy
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
20週間前にレビューしました

Expedia Group verified review

Room wasn’t expected, Ac not worked well, pool was dirty, no filter, air circulation! Bathroom had bad odor. Balcony floor was broken, lucky my husband was not stripped over!
Michal
icon-ビジネス&レジャー 家族旅行
ビジネス&レジャー 家族旅行
10.0
/10
22週間前にレビューしました

Expedia Group verified review

Very good service. We're stayed over there 4 days and 3 nights. Staff of hotel and resorts take care the guests Very very well excellent. My family will go back again next holiday and new years. Again my family would like to say thanks you very much to Staff and Miss Trương thị thu Thảo..
1ページあたりのレビュー数
20
40

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ロビー 4 Vinpearl Wonderworld Phu Quoc

免責事項

免責事項: 掲載写真はホテルから提供されたものです。Travelokaは写真の正確さについて、一切の責任を負いません。
8.8
素晴らしい
306 件のレビューより
清潔さ

8.2

快適

9.0

サービス

9.0

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Vinpearl Wonderworld Phu Quoc

1ページあたりのレビュー数
20
40
トップレビュー
WATARU
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
31週間前にレビューしました

Expedia Group verified review

トータル的には満足。 朝ごはんはとても良い。 受付スタッフは丁寧な人もいればそうではないスタッフもいた。 車の運転手な皆優しい。 部屋は広いが設備が所々壊れている。 夕飯のアラカルト会場はスタッフの人数が足りないのかなかなか提供されない。 夕飯はグランドワールドに出た方が良いかも 立地が良いので、値段を考えれば納得出来ると思います
Shigeki
icon-レジャー
レジャー
6.0
/10
113週間前にレビューしました

Expedia Group verified review

ベトナムの方7割、韓国の方3割で日本人、中国人、欧米人はわすかです。 レストランが一箇所しかなく混み合って騒がしい感じです。 ドアマンがフレンドリーでトゥクトゥクという電気カートを手配してくれ機能的です。ビーチはきれいでサンセットが望めます。 お部屋にミネラルウォーター以外に炭酸飲料、おつまみなどのサービスがあるのはよかったです。
Takahiro
10.0
/10
115週間前にレビューしました

Expedia Group verified review

4年で大きく変わっていました。巨大リゾートになっていたので、今後の発展にも期待。
abdulla
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
6.0
/10
13週間前にレビューしました

Expedia Group verified review

During our recent stay, we found a few positives at the property, but several issues unfortunately impacted the quality of our experience: 1. Good Location: The villa is in a great location, especially for families, with several children’s attractions nearby. This was one of the highlights of our stay. 2. Spacious Villa, Poor Maintenance: The villa itself was spacious and well laid out, but the lack of proper cleaning and general maintenance made it look and feel neglected. 3. Housekeeping and Cleanliness: Cleanliness was a major concern. Towels were worn out and looked overused, bed sheets didn’t appear fresh, and we even found sand on the bedding and water bottles during a linen change — a clear sign of poor housekeeping. 4. Private Pool and Pool Area: The villa’s private pool and its surrounding area were not cleaned at all during our stay. There were many dead insects floating in the pool, which made it unappealing and unhygienic. The poor maintenance of this area was disappointing. 5. Restaurant and Breakfast: While there was no long wait, the restaurant was very crowded during breakfast, making it difficult to enjoy the meal in a relaxed setting. The food variety was also quite limited, with no specific options for children or those with dietary preferences. 6. Lobby and Common Areas: The lobby is too small to comfortably accommodate the number of guests, often feeling cramped and noisy. 7. Children’s Play Area: The kids' area was small and lacked engaging
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Verified traveler
icon-友人&家族
友人&家族
10.0
/10
13週間前にレビューしました

Hotels.com verified review

Amazing resort, good services
Sarah
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
13週間前にレビューしました

Expedia Group verified review

A good property- would be a great property with some small tweaks! There were some areas of our villa which were in need of TLC, our decking area had some damage to it, kitchen area had no utensils or crockery and limited glasses/cups. Housekeeping service was good, beds made up, floors swept, strangely the housekeeping team would take our hung up towels away but then not replace them. We ended up with no hand towels or wash cloths several times. Room service- we didn’t have a good experience with this and ended up getting our food bill refunded as it took 2 hours to arrive COLD. Breakfast and dinner buffet was excellent- lots of choice and good quality. Overall we had a good stay and enjoyed our time :) just a few little tweaks could make a big difference.
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Sun Jung
icon-友人&家族
友人&家族
10.0
/10
14週間前にレビューしました

Hotels.com verified review

너무 좋았습니다!! 처음 배정받은 룸이 습하고 곰팡이냄새가 많이 나서 바로 다시 로비로 가서 룸업글 요청했고 추가금 조금내고 업글 했어요. 친절하게 응대도 잘해주셨고 특히 툭툭 직원분들 모두 너무 친절하고 좋았습니다. 너무 만족했던 여행이였습니다.
toan huu
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
14週間前にレビューしました

Expedia Group verified review

Luxury resort with wonderful staff, highly recommended.
Lisa
icon-友人&家族
友人&家族
10.0
/10
14週間前にレビューしました

Hotels.com verified review

The Villas we stayed in were amazing. A cleaning crew comes in every day to tidy up and refill your daily water and towels. My kids LOVED the private pool for our villa and the beach. The only things we were not prepared for was that although there is a kitchen, it is not stocked at all with anything for cooking or even eating. No utensils or cooking tools. Also, be prepared to call for a buggy every time you want to leave your villa.
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trang
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
15週間前にレビューしました

Expedia Group verified review

It seems there is a private pool on each unit. Very inviting pool! Good for small or large groups.
Tai
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
15週間前にレビューしました

Expedia Group verified review

Welcome reception service = great Villa= great, but would make it better if there was more functional equipment in the kitchen Breakfast buffet = great. Many selection of options Our kids love having their own private pool in the villa. Great free shuttle bus to vinwonder and grand world. Definitely would come back again!
King Yun Annie
icon-友人&家族
友人&家族
6.0
/10
15週間前にレビューしました

Hotels.com verified review

酒店員工服務態度好有禮貌,很積極回應。有提供免費的醫療隊伍註守在酒店,我病了都玩得很安樂。我孩子特别喜歡酒店有Kids club,桌球室及露營主題房。 可惜酒店的設施陳舊,我第一晚住的房有十多隻烏蠅,牆身有滲水跡象。跟酒店反映後,立刻清潔地方,並幫我升級到主题房間,望湖景及摩天輪! 所以縱使設施比較舊,員工們依然服務周到,值得加分!
Nicole
10.0
/10
15週間前にレビューしました

Hotels.com verified review

We loved this place. Customer service was great! Everyone was friendly, nice and attentive. Our villa was spacious, clean and beautiful. Everything about this was was amazing and made your trip worthwhile. Absolutely would stay here again!
Kiri
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
16週間前にレビューしました

Expedia Group verified review

Nice rooms and facilities but service fell short. Feels very mass produced and not a personal service. Some nights at dinner it took a LONG time just to have a drinks order. One day cleaners took our towels without replacing them and it took 1.5 hours and 4 calls to reception to have them replaced. Golf carts to get everywhere feels like hard work.
続きを読む
Chinh
icon-友人&家族
友人&家族
10.0
/10
18週間前にレビューしました

Hotels.com verified review

VinGroup truly never disappoints. Our 4-night stay was an incredible experience from start to finish. We absolutely enjoyed every moment and will definitely be back!
SANGHYUN
icon-友人&家族
友人&家族
8.0
/10
18週間前にレビューしました

Hotels.com verified review

전체적으론 만족하나 빈펄 네임밸류에는 좀 아쉽다 사용자 편의성이 떨어진다. 그리고 전반적으로 노후화 되었다. 티비 신호 안잡힘 개미 보임
Kathryn Uyen-Phuong
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
18週間前にレビューしました

Expedia Group verified review

The property is very large and the staff is very welcoming and friendly. The breakfast buffet has a lot of options with international and Vietnam specific food options. In room service was good, but takes a long time for delivery. No microwave in the rooms, VERY minimal kitchenware. If you need kitchenware, you can rent for a fee… Tuk tuk small shuttle service around the property can be a long wait at times. The villas are spacious, but rooms are basic. No hot or even warm water for showers as they report some villas use solar energy and during the rainy season, those villas don’t have hot water. That should be listed information for guests to know before booking. Property is close to the theme park, which has an amazing aquarium. The rest of the park was too spaced out with less than thrilling rides. The decorations at the park was beautiful, however. Our booking included free safari entrance, but we did not stay long enough to check it out. Staff did help arrange large van to transport our whole family of 9 from their hotel to one down south for a much better deal than taking taxi. This also included stops along the way for shopping and sight seeing included in the cost. Property is far from authentic Phu Quoc night life and night market. Overall, decent stay, but not the best for price point.
続きを読む
JASON
icon-ビジネス&レジャー 家族旅行
ビジネス&レジャー 家族旅行
8.0
/10
20週間前にレビューしました

Expedia Group verified review

It was a large villa, and clean one. Breakfast was great too.
Minhthuy
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
20週間前にレビューしました

Expedia Group verified review

Room wasn’t expected, Ac not worked well, pool was dirty, no filter, air circulation! Bathroom had bad odor. Balcony floor was broken, lucky my husband was not stripped over!
Michal
icon-ビジネス&レジャー 家族旅行
ビジネス&レジャー 家族旅行
10.0
/10
22週間前にレビューしました

Expedia Group verified review

Very good service. We're stayed over there 4 days and 3 nights. Staff of hotel and resorts take care the guests Very very well excellent. My family will go back again next holiday and new years. Again my family would like to say thanks you very much to Staff and Miss Trương thị thu Thảo..
1ページあたりのレビュー数
20
40