West Lake Home Hotel

พนักงารต้อนรับดี ห้องสบาย อาหารเช้าดีและอร่อยมาก ตอนเช็คเอาท์พนักงานบอกต้องชำระค่าน้ำดื่ม แต่จริงๆ แล้วเป็นความผิดทางโรงแรมที่ไม่ได้จัดน้ำดื่มฟรีให้ ห้องไม่มีผ้าห่มต้องโทรไปแจ้ง และรอให้พนักงานเอาผ้าห่มมาให้

The hotel is in walking distance to the Tran Quoc Pagoda. The receptionist was very nice to inform us about it. It is a great and quiet place to stay considering the price

Cukup bersih, dekat dari wisata, tempat kuliner.

Nice service, clean and good lake view.

Clean room, good view from restaurant and we really enjoy riding a bike nearby hotel!!!

Sạch sẽ, yên tĩnh. Sẽ quay lại trong thời gian gần nhất

Adress hard to find at begining taxi from airport are bad. Room are OK hut the staff need to well train. Reception always yelling to explain things. The staff in restaurant are very bad attitude. Morning should get positive energy before start activities but if u meet the staff in restaurant u will get negative energy cause never smile and not polite. When we asked egg she said finished but we saw on the place eggs are there. I will not comeback. Good for this new hotel. Better u train your receptionist and restaurant staff if u want get more booking and guest.

nhân viên thân thiện, đồ ăn sáng phù hợp, phòng sạch sẽ

スタッフはとても親切でフレンドリー、そして丁寧でした。まるで我が家のように温かく迎えてくれます。何でも質問すれば、できる限り対応してくれます。朝食はボリュームたっぷりで、西湖の素晴らしい景色も楽しめます。料金を考えると、本当に素晴らしい滞在でした。正しい選択をして本当に良かったです！

Phòng sạch sẽ, nhân viên nhiệt tình vui vẻ

素晴らしい滞在でした。スタッフ全員が素晴らしかったです。英語もとても上手でした。スタッフの皆さん、本当にありがとうございました。

Great experience. Clap! Clap! Great food

Like returning home feeling. Amazing West Lake in front view. Recommended and will return

New and great hotel with nice staffs

Very neat, new opening place, small tiny room but compact, all facilities work well. Staffs are helpful and friendly. I would definitely stay again here

Nhân viên của khách sạn nhiệt tình