1人の女性のフロントデスク係員がとても不快だった。目を見て挨拶もしないし、明らかに私たちの接客の時だけ無愛想だった。楽しい旅行なのに嫌な思いをした。シャトルバスは40分1本の運行と書いてあるが、空港に迎えに来てもらうには電話必須。電話しても40分待たされることが当たり前だと思ってください。部屋は清潔だったけど、お風呂の床が滑りやすくて危なかった。もう泊まることはないかと。

ありがとうございました。 空港までは多少離れていますが送迎があり助かりました。

If you're looking for a quiet and easy quick layover stay, go somewhere else. Multiple times we had to contact the front office for the people next to us screaming and throwing things around their room. Even the police were called by another guest and they were still not removed and continued throughout the night when we called the front office. The problems started well before that even at check-in. Even though we arrived before Airline staff they were checked in before us and we were made to wait. Terrible experience and the hotel refused to response to our complaints to Expedia and kept telling us at the hotel they would handle the people next to us.

Excellent hotel. The staff were amazing and the rooms were very clean. It was quiet all night and the bed was fantastic. Great breakfast as well. Highly recommend.

I have stayed there many times and never have I been charge for parking until this visit. If I had known in advance I wouldn’t have been put off by it. I was also not impressed with the cleanliness of the room. It was dingy and not properly cleaned.

Fast check in, clean room and beds, plenty of parking

Nice place. Good help with the airport transportation.

Was assigned to a room near the elevator. I was struggling with the noise all night. Then the front desk promised to give me a better room next time. No NEXT TIME

The only problem was that it was not made clear in the information given to us at the time of booking that the airport shuttle did not come regularly to the airport as did the other hotel shuttles. After waiting at the airport for about an hour for the shuttle to come, and watching other hotels' shuttles come and go, we found out that you have to call for the shuttle to come and get you. Nowhere in the paperwork I had did it state that you had to call. However, once called the shuttle did come in a timely manner. I would recommend this hotel for people flying in or out of Pearson because of its convenient location to restaurants .

Everything was great . Friendly staff,clean room and great food

Convenient for travel ,delicious cookies on arrival .park and fly is great.

Make sure you call to get your pick up scheduled from the airport and your drop off too.

the stay was great. Would recomment to friends

Everything was great

My room was clean and the bed was comfortable. I also enjoyed buffet breakfast.

Clean room with great service

Breakfast was reasonably priced, food in the restaurant was good

I found it weird that they charge for parking. I always stay in the Mississauga area and this is a first. The walls are paper thin so you hear every single thing

Beautiful and comfortable

I waited at the airport for 1 1/2 hours for a shuttle to the “airport” hotel. Then I was told I had to call them to send a bus but I couldn’t find their number anywhere. It wasn’t on the website or any of my receipts. I think they should have told me if I wanted a ride from the airport to call them and give me the number! I had been up for 24 hours and was not amused.