It was last minute plan change from my usual stay in old hall not too far from this hotel, just being curious to find another one. Not so sure was that a right decision, Building is beautiful and amazing gland entrance and big room, however, the service is not that good. Bistro is full of student part timers, not many choice for break fast, a bit shaby as high grade hotel. My sister who does not live in UK did not have the idea of having a cold croissant for breakfast put it to toaster which she should not, and got told off. Mmmmmm...I tried to ask to switch off the taster as soon as she did it, (because there was a sign, said bread only, in same moment as she put the croissant in, we realized it will burn...) but they are busy to chat and did not do anything. So, did not feel to take blame for that, yet said little sorry to be polite, when we leave the table, angry manager did not give us any smile and said "at least you did not burn the place down". I was not expecting that... Also, Bathroom door fixture has broken, and noisy wedding people come back room midnight and you can hear absolutely anything, sound insulation need to be done. Overall, despite amazing reception staff, I can give them only 3star, not more. Shame it could be 5star for a hardware, software need to be trained.

昔ながらのイギリスのお屋敷に泊まったようで、普通のホテル滞在とはまた違った楽しい思い出になりました。スタッフの対応はとても迅速・丁寧で申し分なかったです。夕食はホテルのレストランを予約しましたが、ホテル周辺には本当に何もないので事前に予約しておいて正解だったなと思いました。4月末のオフシーズンだったことと、早めの夕食だったので料理が出て来るのも早く、味もそれなりに良かったと思います。新館に泊まったので室内は一般的なホテルとそんなに変わらなかったけれど、水周りが新しく清潔感があり良かったです。次回は旧館に泊まりたいと思いました。

まるでナショナルトラストのお屋敷のよう。受付のあるホールが美しいです。宿泊と食事は新館でしたので、別世界でお値段もカジュアルでした。ちらりと覗いた旧館のお部屋は、当時の雰囲気を残し素敵でした。宿泊料金で、全く違う体験になりそうです。

部屋は新設された新館でしたが 快適でした、 部屋からウサギが見えたり リビングルームでのランチは良かったです 雰囲気もあり部屋は快適 またぜひ利用したいです

ヨーロッパの古い建物をそのままに内装を整えてホテルにした感じでした。とても雰囲気のあるホテルで、宿泊当日も結婚式が行われた後のようでした。古い建物の隣に新しい棟をつなげレストランにしてます。街から少し離れているので夕食をレストランで取りましたが、とても混んでいて、食事が出てくるまで1時間以上待たされました。朝食はブッフェスタイルでイングリッシュブレクファーストもいただけ、とても美味しかったです。部屋やバスルームも十分な広さがあり、優雅な一時が過ごせました。

Passing through on business very nice place will stay again

Food was great, staff professional and attentive. Room was perfect and we enjoyed both the pool and the gym, not something we normally use!

Nice place to visit. Staff look a little tired. There is a lack of posotive aura in the building as a result the service standards struggle.. Generally it was a nice stay and I would recommend this to anyone..

No room service after 10pm No bar food No staff to bring dental pack to room It’s expensive for mediocrity The grandeur is not matched by the level of service The restaurant food was delicious

helpful staff, nice spa facilities.

Felt like royalty, staying in this impressive stately manor. Beautiful

We were upgraded to the older part of the hotel and the room was very clean and tea, coffee and pretzels (a win), the bathroom was clean and had the normal amenities. The bed was so comfy and so we had a good nights sleep and the shower was powerful

Lovely room, clean, froendly staff, brilliant soa and gym facilities. Will stay here everytime im on crewe

Lovely wedding anniversary stay purchased for my son and his wife. They loved the hotel and said staff were very helpful and a high standard of accommodation.

Beautiful architecture and grounds. Majestic ambience. Recommend Crewe Hall & Spa Hotel.

Amazing stay! I stay here at least one a month, the staff are amazing and the hotel itself is stunning!!! This is a fantastic and stunning hotel!!

The hotel was spotless and very comfortable, with welcoming staff and a relaxing atmosphere. The spa facilities were excellent and made the stay even more enjoyable. I would definitely recommend it for anyone looking for a restful getaway.

Very nice bathroom / shower . Comfortable room.

Our room was upgraded and it was fantastic from start to finish. The only downside was the toilets- they struggled to flush.

Enjoy the weekend great place to stay would recommend