クルー ホール ホテル & スパ

It was last minute plan change from my usual stay in old hall not too far from this hotel, just being curious to find another one. Not so sure was that a right decision, Building is beautiful and amazing gland entrance and big room, however, the service is not that good. Bistro is full of student part timers, not many choice for break fast, a bit shaby as high grade hotel. My sister who does not live in UK did not have the idea of having a cold croissant for breakfast put it to toaster which she should not, and got told off. Mmmmmm...I tried to ask to switch off the taster as soon as she did it, (because there was a sign, said bread only, in same moment as she put the croissant in, we realized it will burn...) but they are busy to chat and did not do anything. So, did not feel to take blame for that, yet said little sorry to be polite, when we leave the table, angry manager did not give us any smile and said "at least you did not burn the place down". I was not expecting that... Also, Bathroom door fixture has broken, and noisy wedding people come back room midnight and you can hear absolutely anything, sound insulation need to be done. Overall, despite amazing reception staff, I can give them only 3star, not more. Shame it could be 5star for a hardware, software need to be trained.

昔ながらのイギリスのお屋敷に泊まったようで、普通のホテル滞在とはまた違った楽しい思い出になりました。スタッフの対応はとても迅速・丁寧で申し分なかったです。夕食はホテルのレストランを予約しましたが、ホテル周辺には本当に何もないので事前に予約しておいて正解だったなと思いました。4月末のオフシーズンだったことと、早めの夕食だったので料理が出て来るのも早く、味もそれなりに良かったと思います。新館に泊まったので室内は一般的なホテルとそんなに変わらなかったけれど、水周りが新しく清潔感があり良かったです。次回は旧館に泊まりたいと思いました。

まるでナショナルトラストのお屋敷のよう。受付のあるホールが美しいです。宿泊と食事は新館でしたので、別世界でお値段もカジュアルでした。ちらりと覗いた旧館のお部屋は、当時の雰囲気を残し素敵でした。宿泊料金で、全く違う体験になりそうです。

部屋は新設された新館でしたが 快適でした、 部屋からウサギが見えたり リビングルームでのランチは良かったです 雰囲気もあり部屋は快適 またぜひ利用したいです

ヨーロッパの古い建物をそのままに内装を整えてホテルにした感じでした。とても雰囲気のあるホテルで、宿泊当日も結婚式が行われた後のようでした。古い建物の隣に新しい棟をつなげレストランにしてます。街から少し離れているので夕食をレストランで取りましたが、とても混んでいて、食事が出てくるまで1時間以上待たされました。朝食はブッフェスタイルでイングリッシュブレクファーストもいただけ、とても美味しかったです。部屋やバスルームも十分な広さがあり、優雅な一時が過ごせました。

Beautiful place, stayed o we for out Christmas do

Room crap food crap would like refund

Room was very clean and comfortable. As for the breakfast it was faultless with a really great range of freshly cooked food.

B

Friendly staff and spotless hotel

The hotel is in a beautiful setting super clean and staff very helpful.

Would have given 5 stars but the wedding functions were spilling in to the entire hotel, drinks left around the corridors and lobby area very crowded and loud. Wanted a quiet, calm getaway, but the ambience didn’t quite live up to that. Staff were polite, food was good and room was clean.

Big national meeting - colleagues had no heating and no hot water on one of coldest nights/ days of year so far . Venue felt cold . Breakfast warm rather than hot.

Attended for national meeting - colleagues experienced no heating and no hot water in rooms on one of coldest days/nights of year . Conference room cold. Breakfast warm not hot. Very very disappointing

Fantastic stay. Would stay again. Stayed in the newer side. The beds were comfy and everything was clean. Swimming pool lovely and warm, facilities all clean. Breakfast was good. Family friendly although would be great to see the kids swim times extended slightly.

Spotless room nice staff and great food.

Spotless room. Very comfortable. Lively professional reception and housekeepingbstaff.

the free breakfast buffet

Nice country location. Rooms clean, quiet pleasant and helpful reception staff. Grounds delightful and plenty of onsite parking.

Highly recommended we had an excellent overnight stay at the stunning Crewe Hall Hotel & Spa. Good choice of bars and great choice of breakfast. What puts this hotel above the rest are the staff who made us feel welcome and were all friendly and attentive. The room was beautiful in the old part of the hotel. Our room was very clean (thank you Toni). Overall 5* service and we will stay again.