クルー ホール ホテル & スパ

It was last minute plan change from my usual stay in old hall not too far from this hotel, just being curious to find another one. Not so sure was that a right decision, Building is beautiful and amazing gland entrance and big room, however, the service is not that good. Bistro is full of student part timers, not many choice for break fast, a bit shaby as high grade hotel. My sister who does not live in UK did not have the idea of having a cold croissant for breakfast put it to toaster which she should not, and got told off. Mmmmmm...I tried to ask to switch off the taster as soon as she did it, (because there was a sign, said bread only, in same moment as she put the croissant in, we realized it will burn...) but they are busy to chat and did not do anything. So, did not feel to take blame for that, yet said little sorry to be polite, when we leave the table, angry manager did not give us any smile and said "at least you did not burn the place down". I was not expecting that... Also, Bathroom door fixture has broken, and noisy wedding people come back room midnight and you can hear absolutely anything, sound insulation need to be done. Overall, despite amazing reception staff, I can give them only 3star, not more. Shame it could be 5star for a hardware, software need to be trained.

昔ながらのイギリスのお屋敷に泊まったようで、普通のホテル滞在とはまた違った楽しい思い出になりました。スタッフの対応はとても迅速・丁寧で申し分なかったです。夕食はホテルのレストランを予約しましたが、ホテル周辺には本当に何もないので事前に予約しておいて正解だったなと思いました。4月末のオフシーズンだったことと、早めの夕食だったので料理が出て来るのも早く、味もそれなりに良かったと思います。新館に泊まったので室内は一般的なホテルとそんなに変わらなかったけれど、水周りが新しく清潔感があり良かったです。次回は旧館に泊まりたいと思いました。

まるでナショナルトラストのお屋敷のよう。受付のあるホールが美しいです。宿泊と食事は新館でしたので、別世界でお値段もカジュアルでした。ちらりと覗いた旧館のお部屋は、当時の雰囲気を残し素敵でした。宿泊料金で、全く違う体験になりそうです。

部屋は新設された新館でしたが 快適でした、 部屋からウサギが見えたり リビングルームでのランチは良かったです 雰囲気もあり部屋は快適 またぜひ利用したいです

ヨーロッパの古い建物をそのままに内装を整えてホテルにした感じでした。とても雰囲気のあるホテルで、宿泊当日も結婚式が行われた後のようでした。古い建物の隣に新しい棟をつなげレストランにしてます。街から少し離れているので夕食をレストランで取りましたが、とても混んでいて、食事が出てくるまで1時間以上待たされました。朝食はブッフェスタイルでイングリッシュブレクファーストもいただけ、とても美味しかったです。部屋やバスルームも十分な広さがあり、優雅な一時が過ごせました。

Gorgeous hotel in spacious, well maintained grounds. The staff were very friendly and helpful and the room was clean and the bed extremely comfortable.

Great

Rooms was clean beds was comfy.. Pool was great kids loved it’s definitely be back X

Enjoyed our stay overall. Evening food wasn’t great and restaurant seemed a bit cafeteria like considering how beautiful the hotel is. Pool was too cold.

Great

Breakfast was lovely.

Excellent breakfast! Plenty of choice.

Lovely place, great breakfast

Restaurant was first class and service was great.

Nice hotel with clean and spacious rooms. Breakfast was very good although was busy as was a weekend. Dinner in the brasserie was OK, not a huge vegetarian choice and flavours not great.

Hotel is a splendid piece of history with a modern twist

Great room, great staff, great breakfast, spa was nice but steam room not working on final day of our stay. Stayed in the new wing and pleasantly surprised that we didn’t hear any noise from wedding events or guests at all! Plenty of parking. Would love to come back.

Fabulous hotel. staff couldn’t do enough for you - the service is excellent. The room was super clean & the beds really comfortable! We loved our stay!

Amazing hotel with an incredible history. Spa area , food, room and staff all excellent. Would definitely stay here again.

The food in the restaurant was very good and in a lovely emvironment. I was a little disappointed with the spa - it was more like a leisure centre pool than a spa. A lovely historic building. We stayed in the old part which was gorgeous. Really helpful, pleasant staff.