크루 홀 호텔 & 스파

A pleasant stay on Christmas Night. We arrived late and were welcomed efficiently and given clear directions to our room. When we arrived the room was 28C - so the A/C had clearly been running at this temp since it was serviced earlier in the day. It was pretty efficient at cooling the room down once we adjusted the temperature. The curtains couldn’t be closed, so i found myself stood on a chair repairing these (an issue with the rail & hooks) before we went to bed. The breakfast service was busy and staff were struggling to keep tables & crockery refreshed - but the food was good and there remained plenty of choice. The pool was quiet given the number of people staying and we were able to enjoy use of this before heading home. I would recommend to others but it could do with a little more attention to detail to really make the most of what is a wonderful setting.

TV didn't even work And No robes for a £170 room!

Staff

absolutely amazing stay at Crewe Hall. Room was amazing, staff are friendly and really helpful. Can't wait to return

Beautiful place, stayed o we for out Christmas do

Room crap food crap would like refund

Room was very clean and comfortable. As for the breakfast it was faultless with a really great range of freshly cooked food.

B

Friendly staff and spotless hotel

The hotel is in a beautiful setting super clean and staff very helpful.

Would have given 5 stars but the wedding functions were spilling in to the entire hotel, drinks left around the corridors and lobby area very crowded and loud. Wanted a quiet, calm getaway, but the ambience didn’t quite live up to that. Staff were polite, food was good and room was clean.

Big national meeting - colleagues had no heating and no hot water on one of coldest nights/ days of year so far . Venue felt cold . Breakfast warm rather than hot.

Attended for national meeting - colleagues experienced no heating and no hot water in rooms on one of coldest days/nights of year . Conference room cold. Breakfast warm not hot. Very very disappointing

Fantastic stay. Would stay again. Stayed in the newer side. The beds were comfy and everything was clean. Swimming pool lovely and warm, facilities all clean. Breakfast was good. Family friendly although would be great to see the kids swim times extended slightly.

Spotless room nice staff and great food.

Spotless room. Very comfortable. Lively professional reception and housekeepingbstaff.

the free breakfast buffet

Nice country location. Rooms clean, quiet pleasant and helpful reception staff. Grounds delightful and plenty of onsite parking.

Highly recommended we had an excellent overnight stay at the stunning Crewe Hall Hotel & Spa. Good choice of bars and great choice of breakfast. What puts this hotel above the rest are the staff who made us feel welcome and were all friendly and attentive. The room was beautiful in the old part of the hotel. Our room was very clean (thank you Toni). Overall 5* service and we will stay again.

Bedroom lighting terrible. Dripping tap in bathroom in bath. Dinner in bistro ok, but coffee not available and brandy served in water glasses when I asked for brandy balloons it was brought back in tumbles the poor waiter had no idea what a brandy balloon was the bar manager said only to be used on special occasions but failed to come to the table to explain to us. For a hotel of your calibre it falls a little short.