8.4
매우 좋음
리뷰 1,002개
청결

8.8

편안함

8.8

위치

10.0

서비스

8.6

실제 이용 고객 리뷰 Crewe Hall Hotel & Spa

페이지당 리뷰 수
20
40
상위 리뷰
Sarah
icon-친구와 함께
친구와 함께
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

The main hotel building is absolutely beautiful! So much history and character. The staff were all super friendly and helpful. The restaurant service and food was top notch for evening meal and breakfast.
Andrew
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Great hotel fantastic old halllots of character.
Mike
2.0
/10
13주 전에 리뷰함

Expedia Group verified review

Unfortunately we discovered evidence of moth larvae under the bedside cabinets and curtains showing as threadbare carpet. Google AI confirmed larvae infestation. We saw a moth in the room which lead us to investigating. The Housekeeper assured us it was historical as are the cobwebs in the same area. We have discussed this with the Manager and he has given us a partial refund. We were offered a room change but the timing didn't work for us and the hotel was full. Our decision not to move is being used as evidence that there was no problem, but we had already stayed in the room. It was not just in our room as we checked with others in our party. Breakfast was lukewarm at best and served on cold plates, Coffee was so weak I had to put a double espresso in to get any taste. Staff were very friendly and accommodating, but solving the moth problem was not within their remit.
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Louise
icon-
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Beautiful building and setting!
martin
icon-파트너와 함께
파트너와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Crew Hall represents the last Hurrah of Victorian and Edwardian country house revamps. The public rooms, foyer and chapel are architectural gems. But it have comfortable spacious modern bedrooms combining its historic charm with modern comforts. The rooms are spotless, the staff charming and the breakfast excellent. Have stayed before will stay again
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Andrew
icon-
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

The staff were all very friendly and helpful!
Aileen
icon-파트너와 함께
파트너와 함께
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Beautiful period property with modern additional building which gives guests the best of both worlds. Stunning grounds, lovely spa facilities and enjoyed a hot stone massage. Food and drinks were spot on too. Perfect relaxing few days away.
Manuela
icon-가족 휴가
가족 휴가
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

We stayed in the old wing and the rooms are stunning. The staff were very friendly and helpful. Breakfast was delicious (for all different needs catered). House and garden are beautiful. Well worth the price if old architecture is some that interests you. 2 thumps up
Rebecca
icon-파트너와 함께
파트너와 함께
6.0
/10
21주 전에 리뷰함

Hotels.com verified review

Booked hotel for Spa. We arrived late afternoon, our room was quite a walk from the reception area to new building. The room was ideally situated near just above the restaurant and breakfast area. We used the Spa around 4:30 which was when the children were having swimming lessons. The pool was good, the jacuzzi was small and really only fitted two people. Sauna and steam room was good, but no shower available to use after use.there was an ice area and an experience shower which wasn't that impressive. The room was comfortable and clean. Breakfast was self service and could order some pancakes/porched eggs. Food was good. We went out to a local pub for Saturday evening meal
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Zoltan
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

Very nice posh property.
g
icon-파트너와 함께
파트너와 함께
8.0
/10
21주 전에 리뷰함

Hotels.com verified review

Male Spa staff came across bored and unenthusiastic to the point of an inconvenience to ask questions until we went back later and the standards dropped even lower with the female member struggling to form words and pointing when asked where the jacuzzi was and how the lockers worked
Jesus
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

Magdalena on reception always been kind and great attention.
Matthew
icon-
8.0
/10
22주 전에 리뷰함

Expedia Group verified review

Room wq very spacious. Sauna was great.
Cerys
icon-파트너와 함께
파트너와 함께
10.0
/10
23주 전에 리뷰함

Hotels.com verified review

Gorgeous, we had an amazing stay. Loved everything about the hotel. Beautiful food, room, bar and spa.
Brian
icon-
10.0
/10
23주 전에 리뷰함

Expedia Group verified review

Ideaal gelegen, rustig en heerlijk eten
Paul
icon-
10.0
/10
24주 전에 리뷰함

Expedia Group verified review

Always stay here. Great location. Excellent buffet breakfast. Attentive staff and first class gym.
Anneke
6.0
/10
25주 전에 리뷰함

Hotels.com verified review

Breakfast opened too late The gym and spa didn't stay open long enough and gym didn't open early enough. I had to check out before 8;30 so I had to rush my breakfast and couldn't do a gym workout
DEBORAH
icon-파트너와 함께
파트너와 함께
8.0
/10
25주 전에 리뷰함

Hotels.com verified review

We stayed in one of the feature rooms, the carpet was in areas threadbare, which I have never had in a nice hotel before) and behind the sofa the was dirt which had collected there for quite a while and that was threadbare as well, the room could do with a bit of a makeover and freshener up in the bathroom as there was black mold on shower door and tiles. Otherwise a lovely stay.
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Erin
icon-
8.0
/10
26주 전에 리뷰함

Expedia Group verified review

Definitely book a room in the old part if possible. The new wing is beautiful and clean....but it takes about 10 minutes from check in to find your room...but you'll need a map! Gorgeous grounds, food was delicious. Will visit again.
Robert
icon-파트너와 함께
파트너와 함께
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

Everything was in excellent condition and the staff were helpful and friendly would definitely go again
페이지당 리뷰 수
20
40

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