総合評価とレビュー Novotel Geelong

研究の学会で、Denkin大学に来たので、歩いて行ける当ホテルをとった。海辺を歩いて7-8分で大学に着いたが、大学のどこで学会があるのか、細かい配慮がなかった：ホテルには関係ないが・・・。 清潔感、合理性、水道水は飲める、など快適であった。宿泊者はカードで３Fから出られた。部屋が3Fにあるので便利であった。ただし、その説明はなされなかったので、出口に気づいたのは、1泊終えてからだった。3Fの出口から、大きなスーパーに簡単に行けた。ただし、スーパーの入り口に気づくまで、1日はかかった。プールがあったらしいが、よくわからなかった。ホテルで教えてくれれば、と思うが、海外では、仕方ない。 　部屋の設備、広さ、ベッド、バスタブなど、設備は充実していた。無線LANの応答は、やや遅いと感じた。

Nothing special ordinary hotel

Very good nice and clean. Love how you don’t charge a security deposit

The Novotel Geelong is the perfect location. The room was extremely comfortable with a modern bathroom, the staff were very polite & welcoming, happy hour was much appreciated & the water front opportunities were inviting.

Great staff

Nice hotel rigt by the waterfront. Good size rooms, and friendly staff.

Check in was terrible eftpos wasn’t working but I kept being told it was my card and no fund ! TV remote did t work asked for another but took 3 people 2 hours of trouble shooting to finally agree it was the remote. My room wasn’t serviced dispute asking several times and the minor bar charges we applied when the bar was empty !! Not very happy

Central for all attractions and restaurants.

Thanks

Nice location. Valet parking.

The room was very clean. The service is wonderful. I am pleased with Novotel.

Great stay breaky was awesome 💯

Thank you for a great night

Location

No aircon during my stay.

Really nice place in great location. The air conditioning had broken down when we arrived which was fine as the weather was mild and we were offered the opportunity to cancel at no charge, I was surprised though with this in mind that I was still charged for parking.

Upon arrival at Novotel Geelong on Sunday, January 19, 2025 after a 16-hour flight from the US, we were notified upon check-in, that the air conditioning was not working and had not been working for several days. We were told we could cancel our reservation and receive a full refund, however, because we travelled so far and so long for a family funeral, we were in no condition to have to find a different hotel. We checked out Friday, January 24, 2025, and the air conditioning was never fixed. The only thing offered to us was free $40/day valet parking of our rental car. The service at the hotel was terrible. You have to request to have your room serviced by 9:30 pm the night before. They do not tell you this as you check-in. We happened to have seen it on a flyer that we were given that outlined the hotel restaurant, etc. When we did have our room serviced, they did not replace dirty glasses, take away dirty towels, provide additional toilet paper, restock tea/coffee, etc. When I gave the front desk clerk a list of items that we needed that would have been part of the room servicing we would expect, we were given the look of utter disappointment with our request. We have stayed at this hotel before, the last time being September 2022 and it was acceptable then. It has truly gone downhill since then.

Nice

We love the location and the view. Dust on bedside tables, air con not working (but we were informed before our trip). Staff were friendly and helpful.

Property were a bit dirty