ノボテル ジーロング

研究の学会で、Denkin大学に来たので、歩いて行ける当ホテルをとった。海辺を歩いて7-8分で大学に着いたが、大学のどこで学会があるのか、細かい配慮がなかった：ホテルには関係ないが・・・。 清潔感、合理性、水道水は飲める、など快適であった。宿泊者はカードで３Fから出られた。部屋が3Fにあるので便利であった。ただし、その説明はなされなかったので、出口に気づいたのは、1泊終えてからだった。3Fの出口から、大きなスーパーに簡単に行けた。ただし、スーパーの入り口に気づくまで、1日はかかった。プールがあったらしいが、よくわからなかった。ホテルで教えてくれれば、と思うが、海外では、仕方ない。 　部屋の設備、広さ、ベッド、バスタブなど、設備は充実していた。無線LANの応答は、やや遅いと感じた。

Yes clean room a courteous stuff . However the room’s door doesn’t close properly unless you push it- it could be a safety issue if someone doesn’t keep an eye on it

The room was very dusty, the whole bathroom was quite dirty, hair on the shower glass, floor was mouldy. The quilt was dirty as well. The fan in the bathroom wasn’t working properly and place got very steamy quickly. Just a very unhygienic room.

Friendly. Clean. On beach. Pool & steam room. Great food.

No view, shower pressure was terrible, got given the wrong room. No pool or gym use

There was construction works happening during our stay. It was supposed to be a relaxing getaway. Instead it was not the case, there was constant drilling and even dust coming through the site in the lobby. The entrant to the leisure centre was under construction and poorly laid out. I feel it was wrong to get this quality of stay considering the amount we paid.

Good location, Room was good. But Cleaning service wasn't good

The room we stayed in had a collapsed mattress on one side,it was to late to advise the staff on our first night. When we did advise the staff the next day they changed us to a different room. Also, we rang reception and room service, waited for 15 mins on the phone. In the end we just went down to reception, only to be told they were very busy,thats why they didnt answer the phone

Everything was great

The staff were very friendly and helpful

Room clean. As usual in any hotel tv nearly impossible to work out ! Bathroom fabulous. But it's not 4 star by any stretch. Dont care for the balcony where ya' practically looking at ya' neighbour.

Fantastic

This a great location. Easy walk to the water and the shops. Room was comfortable, with a good bed and shower. Unfortunately, the hotel has renovations happening. We were informed of this after booking. This meant that we were woken in the mornings with a jack hammer, that went on throughout the day, was not relaxing and saw us leaving our room early each day. We had a lovely balcony view, but unfortunately did not enjoy this during the day, due to the jack hammer. Noah in reception was very helpful.

Breakfast was great. Room clean and tidy.

We could see that the Novotel offers a great experience usually. Our room and clean and had everything we needed, we had a sea view from the balcony, the hotel bar was nice, and the staff were friendly. However, I absolutely cannot in good conscience recommend this hotel right now as there are significant ongoing works and the noise starts at 8am and is unbearable. Think jack hammer levels of noise literally starting at 8am on the dot. I am astonished that the rooms are not in any way discounted to take account of this because you really can’t be in your room beyond 8am due to the levels of noise. If I had known, I would have spent my money elsewhere I’m afraid. I’m pretty upset that I’ve paid a premium price and ended up in a room that was unbearably noisy. I would strongly recommend avoiding until the works are complete.

Great hotel with great water views. Breakfast was great. Room was nice. Only downside was they didn’t make up room in between nights.

Located near beach area. Valet parking. Spacious room with king bed. Large selection for buffet breakfast

The room for the price was over rated and small- payed for the views Room service extra charge???? Valet parking in Westfield shopping centre- due to construction- should have been free

The Novotel iscin a great location walkable to Deakin Campus , cafes & restaurants. The construction work noise foiled my attempt to sleep in. Overall a good stay.

Tony and the team were superb, making our special weekend even more memorable. Location and amenities were second to none. Couldn’t be more pleased with the Novotel property. Thank you all once again.