諾富特吉朗

Good enviornment

房間有陽台可以看向海景是一大特色。離海邊很近，購物商圈需步行約20分鍾。全鎮有免費網路是一大優點。

位置不错，服务也好，但硬件也就是国内三星级酒店的水平

飯店設備 因延用以前的four points 所以有些老舊了

Good location, Room was good. But Cleaning service wasn't good

The room we stayed in had a collapsed mattress on one side,it was to late to advise the staff on our first night. When we did advise the staff the next day they changed us to a different room. Also, we rang reception and room service, waited for 15 mins on the phone. In the end we just went down to reception, only to be told they were very busy,thats why they didnt answer the phone

Everything was great

The staff were very friendly and helpful

Room clean. As usual in any hotel tv nearly impossible to work out ! Bathroom fabulous. But it's not 4 star by any stretch. Dont care for the balcony where ya' practically looking at ya' neighbour.

Fantastic

This a great location. Easy walk to the water and the shops. Room was comfortable, with a good bed and shower. Unfortunately, the hotel has renovations happening. We were informed of this after booking. This meant that we were woken in the mornings with a jack hammer, that went on throughout the day, was not relaxing and saw us leaving our room early each day. We had a lovely balcony view, but unfortunately did not enjoy this during the day, due to the jack hammer. Noah in reception was very helpful.

Breakfast was great. Room clean and tidy.

We could see that the Novotel offers a great experience usually. Our room and clean and had everything we needed, we had a sea view from the balcony, the hotel bar was nice, and the staff were friendly. However, I absolutely cannot in good conscience recommend this hotel right now as there are significant ongoing works and the noise starts at 8am and is unbearable. Think jack hammer levels of noise literally starting at 8am on the dot. I am astonished that the rooms are not in any way discounted to take account of this because you really can’t be in your room beyond 8am due to the levels of noise. If I had known, I would have spent my money elsewhere I’m afraid. I’m pretty upset that I’ve paid a premium price and ended up in a room that was unbearably noisy. I would strongly recommend avoiding until the works are complete.

Great hotel with great water views. Breakfast was great. Room was nice. Only downside was they didn’t make up room in between nights.

Located near beach area. Valet parking. Spacious room with king bed. Large selection for buffet breakfast

The room for the price was over rated and small- payed for the views Room service extra charge???? Valet parking in Westfield shopping centre- due to construction- should have been free

The Novotel iscin a great location walkable to Deakin Campus , cafes & restaurants. The construction work noise foiled my attempt to sleep in. Overall a good stay.

Tony and the team were superb, making our special weekend even more memorable. Location and amenities were second to none. Couldn’t be more pleased with the Novotel property. Thank you all once again.

Staff weren’t welcoming. Couldn’t even smile to greet us. The staff in the restaurant were lovely. Bathroom wasn’t cleaned very well and the teaspoons had to be cleaned before we used them as they had lip marks on them. The bed was comfy and the room was spacious. Walls were dirty and the surfaces were dusty. Not sure if we were the first to use the room for a while. Not a place I would book again deapite a good location

very handy location. Morning staff in the very attentive. Good size rooms. comfortable beds.