街の中心地にあってとても便利でした。 ホテル全体が可愛らしくて、部屋は広くて、 部屋のすぐ外にはソファーでくつろげる素敵な共用スペースもあり良かったです。 一つだけ、シャワーから何故かお湯が出なくてバスタブにお湯を溜めてその中で身体を洗わないといけなかったのと、頭は洗面台で洗わないといけなくなったのが大変でした。 それ以外はスタッフの方も親切で、とても居心地が良かったです。シャワーが壊れていてもまた泊まってもいいかなと思いました。

The location is very good. Near the station and the cathedral. Also, many shops and restaurants there.

古いホテルを見事に改装して近代的な宿にしています。居心地は良い方です。ただし、直接車で着けないので車で行く場合は、要注意です。

欠点は1つだけ、建物が古いので周りや上の部屋の物音が伝わることです。 あとは、場所・環境・レストラン・スタッフ・清掃全て良かったです。

早めに到着したにも関わらず、すぐに部屋を準備してもらえて助かりました。部屋は広々としていて清潔です。 あと、バス・トイレにある洗濯物を乾かすバー(内側に熱湯が流れていて高温になっている)が、複数日滞在に便利です。

We had no hot water in our room so couldn’t use the bath or shower, the air conditioning unit did not work and the room wasn’t well cleaned. I have to say that after speaking with the staff at the hotel they were very helpful and did offer a refund for the affected night, but we did check out a night early to find a different hotel as the problems weren’t resolved and a new room couldn’t be offered due to it being fully booked. It’s quite run down and was a disappointment, we expected it to be nicer than it was and definitely expected the basic things like hot water to work. It is in a great location, right in the center of everything and good for a night but if you’re looking for something more romantic for say an anniversary then I would probably avoid. It’s a shame as it could be much nicer if it had a bit of TLC.

Great Location, on the high street.

Not Applicable

Nicely located in town centre. Clean and modern inside, whilst still keeping to the old features of the interior

Generally the standard of hygiene could be improved dramatically , just very dusty and dirty in certain areas. They just need to hoover the carpet more. We had a blocked sink and the water wasn’t very warm despite setting to maximum. I understand other guests had similar issues. Positives were - very friendly staff, comfy bed and oreo snacks were nice

The hotel is comfortable , staff attentive and the room was spacious and quiet. I bought and paid in advance for a continental breakfast which I assumed would be a bit more than one bowl of oats, an orange juice and a coffee. Any refills were charged extra as were fruit, toast or croissants. It all seemed a bit mean and I don’t think anyone from ‘the continent ‘ would have recognised this as being ‘normal’.

Great location and clean rooms. Perfect for a short stay.

Frühstück hat leider nur aus einer Auswahl aus 3 Bereichen bestanden: Café/Cappuccino/Tea…. und Overnight oat / Joghurt mit Müsli / Croissants … und Apfel-/Orangensaft… Alles weitere musste extra bezahlt werden. Leider konnten wir das bei der Buchung mit Frühstück auf den ersten nicht erkennen… Kontinental war uns bis dati kein Begriff … man lernt nie aus :-)

Staff were friendly and room was clean and comfortable.

Restaurant food on premise was delicious. Staff were kind and considerate. Bags conveniently and securely stored while exploring the city.

The 'continental breakfast' was a mean offering. You're allowed to choose one item from a list, plus juice and coffee. 'Seasonal Fruits' consisted of a choice between an orange or a pear. Refills are charged as extras!! Appalling!

Lovely stay, friendly staff. Comfortable stay with all that you need in a great location. Only one little moan that the Breakfast menu pricing is a little miss leading

Rooms had plenty of space and very clean

Fantatic place to stay when away for work.

The hotel is centrally located so perfect to discover Canterbury by foot. The staff are nice and the barman made us a mean Negroni. We highly recommend staying there if you want to visit Canterbury, and make the most if its restaurants and pubs in the evening.