街の中心地にあってとても便利でした。 ホテル全体が可愛らしくて、部屋は広くて、 部屋のすぐ外にはソファーでくつろげる素敵な共用スペースもあり良かったです。 一つだけ、シャワーから何故かお湯が出なくてバスタブにお湯を溜めてその中で身体を洗わないといけなかったのと、頭は洗面台で洗わないといけなくなったのが大変でした。 それ以外はスタッフの方も親切で、とても居心地が良かったです。シャワーが壊れていてもまた泊まってもいいかなと思いました。

The location is very good. Near the station and the cathedral. Also, many shops and restaurants there.

古いホテルを見事に改装して近代的な宿にしています。居心地は良い方です。ただし、直接車で着けないので車で行く場合は、要注意です。

欠点は1つだけ、建物が古いので周りや上の部屋の物音が伝わることです。 あとは、場所・環境・レストラン・スタッフ・清掃全て良かったです。

早めに到着したにも関わらず、すぐに部屋を準備してもらえて助かりました。部屋は広々としていて清潔です。 あと、バス・トイレにある洗濯物を乾かすバー(内側に熱湯が流れていて高温になっている)が、複数日滞在に便利です。

ホテルの駐車場が未舗装で、大きな凸凹があるため雨で深い水溜りになっていたこと。ホテルとは関係ないが、隣のクルマに擦られて傷がついていたことが、問題でした。他は全て良かった。料理も美味しい。

駅から徒歩8分位です。4星のホテルとしては価格が高い、同じ4星のビクトリアパークホテルと価格が同じでやや劣る。部屋にはミニバーも無以外、バスタブがあり1週間ぶりのお風呂で感激、3回入りました。朝食はブュッフェでは無く！個別で対応です。正に英国英語です、分からなければ！何度でも聞き直して下さい。

ロケーションは最高。朝食も美味しい。日本人旅行客も結構いて安心感もある。部屋は広くスタッフの対応も素晴らしい。

Lovely place to be for a short stay. Convenient location.

Very pleasant hotel. Convenient for everything.

服务周到热情，房间舒适，早餐很美味，入住体验很好👍

A pleasant and comfortable experience. We were on the high street side but window had double glazing which kept out street noise very well. Room was quite warm and air conditioning didn't seem to go any further down than 17 degrees so was a bit warm at times. A nice hotel with friendly staff.

Rommet var av god størrelse og sengen var god! Personalet var hyggelig og hjelpsomme, men frokostserveringen var ineffektiv. Perfekt lokalisering midt i byen med nærhet til katedral, slott og park samt shopping og restauranter!

We stayed 2 nights and had a hire car. The hotel had a car park which they charge £25 a night, had limited parks available and insecure. When we arrived we were told that the car park was full and we would have to park at the local car park which was an 8 minute walk. The staff couldn’t tell us what the charge would be except it would be expensive. The person who checked me in assumed I was married and to a woman. I corrected them and said my travel companion was my partner. Not a great experience with staff. Turns out the local car park was cheaper than parking at the hotel. Only €21.20 for 2 nights. Disappointing that the staff gave us wrong information. They should know better and be informative and also not make assumptions. The hotel was central and Canterbury was walkable. The room was roomy and comfortable.

Incredible hotel with a great room and breakfast was fantastic

Perfect central location in the heart of the historic district. Jack and Johnathan were very helpful and professional. We enjoyed the bar and restaurant on site after long days of sightseeing.

The hotel is well placed in the centre of Canterbury, however, charging £25 per night to park the car is outrageous. We had intended having a few drinks in the bar and staying for breakfast however having been stung by the £25 charge just to park the car meant we didn't. We appreciate the opportunity to charge for parking, hadn't expected it for free however a charge of £10 pounds would have been more acceptable.

We had booked the Abode for a birthday trip because of the location and the pictures, which looked really characterful and clean. Unfortunately, our experience was disappointing and quite possibly, the worst we’ve experienced. Room: we booked an enviable room. Unfortunately, the room looked old and tired. The bed base was yellow with no skirt sheet to cover it. The bathroom was battered with cracks and peeling and was quite small. The room was clean but the state of the bathroom and bed base gave you a feeling that it was not. Housekeeping had not come to clean or refresh our room by 3pm the next day (the time we got back in from a day of sightseeing) and seemed startled when we asked for towels/ coffee. We had to put a paper wedge in our door as it rattled when anyone in the vicinity opened or closed a door. Staff: are in need of customer service training. Everyone seemed like they were being forced to be there, no friendly smiles or greetings. No ‘how was your stay?’ Or ‘can we recommend some places to eat or see’. You could forgive the room if staff had been customer focused but It felt like no one could be bothered and considering we were there for an occasion, it dampened the experience. I would only recommend this hotel for the location, which they are clearly banking on, and if you don’t need to spend much time in the room.

Very central and close to all the major visitor attractions and restaurants.

We stayed two nights in an Enviable room. The first night we didn’t sleep due to some kind of water sounding noises in room 234. The room was lovely otherwise and was large and had a good sized bathroom and overlooked the from of the building. The bed was large and comfy. We asked to be moved for the following night and the staff were extremely helpful and acted promptly and arranged another room which we were warned was not as nice. That was very correct. The room was small, overlooked a roof and had a very small bathroom with a shower hanging out of the wall. We had a good nights keep though. I would just say that room 113 should not be an enviable room as there was nothing enviable about it. Otherwise a good hotel with a nice bar and great location. Obvious some of the rooms are a lot better than others.