Given the room rate, this hotel reaches a minimum required quality.

Hotel persons were very good. They have such a hospitality that they helped me with connection to Wi-Fi, buffet at breakfast, kind words in checkout. However, the hotel facilities were not good. I made a reservation including a free Wi-Fi, but the volume for connection was limited and very small. Bathroom was not old. It was a pity because hotel persons are very nice and good...

Not bad, good price

Really nice hotel. Rooms are clean and staffs are very polite.

綺麗だし、地下鉄の駅からも近いし、サダルストリートやニューマーケットなど名所も徒歩圏内。室内ではバスタブ完備。お湯もしっかり出るので一週間ぶりに湯船に浸かれ旅の疲れを癒せた。アメニティも充実しているので文句なし。ホテルのすぐ隣に映画館があり夜遅くても心配なし。 個人的には9階のフィットネスルームからの眺めがとてもよく気に入った。器具の充実度はまあまあ。インドだと思えば良い方かと。 朝食のビュッフェも種類が多いうえ美味しい。 一つ残念なところを敢えて挙げれば、ロビー階のパソコンが日本語対応していないところだろうか。 それ以外は文句なし。とても快適に過ごせた。

値段も高級なホテルですが、コルカタの雑踏に疲れた体をゆっくり休ませる為には素晴らしいホテルです。 ホテルのスタッフの皆さんもホスピタリティ溢れています。長く泊まるほどに満足感を感じます。 朝食レストランも大変サービスもよく、食事もおいしいです。 次回もこのホテルにとまるつもりです。 ちなみに日本語は通じません。 最初、バスルームのタオルが一組しかおいてなかったり、設置してあるはずのドライヤーがなかったりはありますが、それほどマイナスには感じませんでした。 帰りのタクシーも私の言い値の料金で空港に行ってくれるタクシーが見つかるまで交渉してくれました。

The best cost performance in Kolkata. Just in front of Esplanede metro station, and north next to Oberoi Grand. Room is very clean, except the case you left some food in your room drawing cockroach. And also, you shoud better to avoid the dry cleaning service of laundry, or your dress would smell like fuel. I enjoyed dinner at Restaurant AHHERI, sadly to notice there is no tea, no coffee, and no alcohol .

As a returning guest, I am deeply disappointed with my recent stay at this hotel. While our first visit was excellent, this second experience fell significantly short of expectations. The service quality has deteriorated considerably, particularly at the front desk. Despite having confirmed reservations for two superior rooms, we faced numerous challenges: Major Issues Encountered: 1. Unresponsive customer support phone line 2. Extended check-in delays due to "rooms not being ready" 3. Room type discrepancy - given lower category rooms than booked, with a casual suggestion to "adjust for one night" 4. Misleading website photos - advertised images are from the original building, while we were placed in the new building without reception facilities 5. Extremely poor room service responsiveness requiring multiple follow-ups The staff's default response to any concern was simply "this is our policy," showing little regard for guest satisfaction. For a hotel charging premium rates, the service standards are unacceptably low. The disconnect between price point and service quality is striking. Given this unsatisfactory experience, I cannot recommend this hotel for family stays and will not be returning.

It’s a ok hotel . Nice clean and conveniently located .

Decent

It had cockroaches in the room- spotted small cockroaches in teh bathroom sink on multiple days. They changed the room. Overall experience - quite bad. Staff was unfelpful want requested to accomodate an additional person in their guest roster, though only 2 of us stayed in the room for 9 days. We wanted them swap one guest with another for some of the days but they were unwilling to help. Power cut - once got stuck in the elevator due to power disruption - though it restarted shortly but the claustrophobic feeling during the power cut in the elevator in hot weather was something else. Won't recommend

We stay here for the third time. Every thing is perfect : staff, house keeping, room and breakfast. The location is very convenient with the metro and new market. We will come back..

I would have rated this hotel a full 5 stars but for one disappointing experience. On our last day I had a very early flight but my companion wasn’t leaving until late morning. I checked out at 5:30 AM (the reservation was in my name and credit card.) I specifically told the desk clerk my companion was still in the room and would be having breakfast later. He assured me it would not be an issue, and breakfast was included in the room. Later, my companion was told the opposite - they were denied breakfast. How sad that something as simple as breakfast can ruin a great stay - and a hotel review. Other than the above, the food was good and the suite was superb.

Comfortable, located in the city,great service. Its a old landmark hotel needs maintenance but still clean and efficient

I recently stayed at the peerless Hotel in Kolkata for a week located near Park Street, which is one of the city's most vibrant areas, and I had a wonderful experience. The room was spacious, comfortable and spotless. The staff were extremely courteous and attentive throughout my stay. The hotel's restaurant served a variety of dishes with a special emphasis on Bengali cuisine, which I absolutely loved. The food was flavorful, and I particularly enjoyed the local delicacies. The breakfast Buffett was also a highlight, offering wide range of options, from continental to local Indian dishes. Overall, a memorable experience.

This is a nice hotel in a great location. The staff was helpful. The restaurant had a good breakfast. The place was clean.

At home feelings.

A cote du grand marché. Ideal pour visiter. Petit déjeuner top.

Staff very friendly , room clean , close to Park Street

Lovely staff, who make an effort to communicate with guests at every opportunity. Amazing breakfast buffet and other dining options. A very affordable and brilliantly positioned hotel. Very highly recommended!!!!