ホテル内はどこも清潔で常に清掃されており、スタッフは皆親切でした。レストランの数が豊富で食事に困ることはありませんでした。

ビーチやプールが使いやすかったです。 ロビーのテーブルやリビング風にしてあるソファーコーナーも快適で良く利用しました。 朝ごはんは館内のHANAで食べましたが、とても美味しくて良かったです。 タオル交換やゴミの回収もマメにして下さるので、清潔感がとてもありました。 一つだけ残念なのはメインのベットはとても豪華で快適なのですが、サブのソファーベットがイマイチでした。 全体的にはとても良いホテルだと思います。

Excelente hotel, personal muy amable y educados, instalaciones muy limpias, comida rica en los restaurantes, si volvería a hospedarme de nuevo en el Marriott All-inclusive resort

Na

Excellent

We had the best experience. Staff was very friendly and accommodating. The property was clean and well maintained. The only issue we had was the seaweed which they tried to clean daily. We we’re very happy with our stay.

We came to the Marriott 25 years ago for our honeymoon and for our anniversary this year we decided to go back to where it started. Although Cancún has changed, the hotel was beyond amazing. Every single worker greeted us at each passing. The hotel itself was gorgeous. There were over 10 restaurants and they were all delicious! Casa Madre had amazing breakfast and Champions was our go to in the evening. They seriously make you feel like royalty here.

Everything was great like always. Always having a great time and relax time . Aready book another trip to come back.

Clean rooms

Das Resort war top gepflegt und sämtliche Mitarbeiter waren sehr hilfsbereit. Die Restaurants waren alle ausgezeichnet.

Excellent. Very happy tha devoted to stay here

Rooms incredible clean Staff very attentive and helpful In general the property is really good and beautiful and the access to the beach is awesome The only thing they need to improve is the main swimming pool cause it needs a lot of maintenance sadly it looks old and dirty

Clean room, good beach view

⭐⭐⭐⭐⭐ We had an amazing stay at Marriott Cancun, An All-Inclusive Resort! From the moment we arrived, the staff made us feel welcome, and that level of service continued throughout our entire stay. Every employee we encountered was friendly, attentive, and genuinely seemed to care that we had a great vacation. The pool area is absolutely beautiful and was the highlight of our trip. There are multiple pools, including two swim-up bars—one for adults and one in the main family pool where kids can order non-alcoholic drinks. There were always plenty of lounge chairs available, so we never felt crowded, and the resort offered fun daily activities like salsa dancing, volleyball, and beach games for all ages. The beach is just steps away, beautifully maintained, and the beachfront restaurant with swings made for some great vacation photos. The restaurants were excellent with plenty of variety throughout the week. Our favorites were the Japanese steakhouse and the Mexican restaurant, both of which were outstanding. Room service was also consistently prompt and delicious. This resort exceeded our expectations in every way. The beautiful grounds, incredible pools, outstanding dining, and exceptional staff made this one of our favorite family vacations. If we return to Cancun, we’ll definitely stay here again! Highly recommend!

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Fun week

Amazing experience, staff was amazing had a great time

Gustavo was very helpful and friendly. Everything was meet the standards except for the food need to forcus on steakhouse and seafood like Moon palace if you’re decided for all inclusive and also drinks options. The property is beautiful and well maintained but it doesn’t mean they’ll be happy with your all inclusive offer that not meet our expectations due to a lot of competition out there.

Beach view friendly staff good food and drinks.

The resort itself is very clean, and housekeeping did a great job every day. Unfortunately, that’s about the only positive thing I can say. The staff were generally not very friendly or welcoming, which made the overall experience feel cold. The food was honestly disappointing, and there were very few restaurants to choose from. The only restaurant we genuinely enjoyed was Hana. What made it even more frustrating was the restaurant reservation system. You have to book through the app, and there’s a limit on how many reservations you can make. With such limited dining options already, putting a cap on reservations just doesn’t make sense and only makes the experience worse. I’ve been to Cancun four times, and this is easily the worst resort I’ve stayed at. I wouldn’t come back, and I definitely wouldn’t recommend it to anyone.