The facilities are sieved. The staff is very kind. The location is excellent. Visitor center. Restaurants and souvenir shops are within 10 minuets.

The heating in the room was not working at all, so I slept with my coat on because it was so cold. Footsteps in the hallway echoed every time someone walked.

水廻りの改修が至急必要です。 ベッドは清潔で快適に過ごせました。 スタッフはフレンドリーで好感が持てました。

良いところ クイーンベット1、シングルベット2で、四人で宿泊。十分な広さ。 タクシーは、空港まで夜中でも来てくれる。 ホテルは、ダウンタウンにあって、観光には最適。 川沿いなので、お散歩道がすぐそばでユーコン川が見える。 受付スタッフも親切。 バス停が近い。 Wi-Fi快適。 少し歩けば大きな公園が二つもある。 いまいちな点 施設が新しくはない。バスルームが古い。 ランドリーが少ないので混んでいる。 近くにあるスーパーは高い。安いスーパーは遠い。 ホテルのすぐ隣がバー。甘い匂いがする。 一階だと外にいる人から見られる。 いまいちな点もあるが、気にならなければとてもいい場所。値段も安く、のんびりできる。またぜひ行きたいし、おすすめしたい。

9月のホワイトホースは日本の名古屋市の冬の体感温度ですが、ユーコンポリシーにより暖房はつけられませんでした。

The drain in the bathroom tub didn't drain so within 5 minutes of showering you feet are taking a bath, additionally the whole building smells like Marijuana, and even in the room when it's a non-smoking room, extremely annoying and persistent.

Appeared clean internally- in a horribly run down, absolute dump of a building. Terrible even by Whitehorse standards, and smelled awful. The Expedia recommendations that it was recommended by couples, clearly meant by the hour. Staff was honestly great, but we didn’t even stay the night due to the horrendous nature of the place.

Room was cold with no way to adjust thermostat. No hot water in shower, only at sink.

Clean room

Hobo were sleeping behind my truck when I went to leave

The staff was very friendly and helpful. Location of the hotel was a bit scary since we got there late at night. No elevator so we had to walk up a flight of stairs to our room. Beds were clean and comfortable. Parking was difficult.

Calm place to rest

We’ve reached out several times - nobody ever picked up the phone! There was no parking like advertised!!! I will be reaching out for some reparations- this is insane - I’m so disappointed!

The main concern is the noise in between the rooms, you can hear everything. Is not to clean and the hot water didnt work

The office staff could not find the confirmation number for the rooms so my guys left. I can’t get a refund as they were considered a “no show” worst experience ever. Very disappointing

clean room

Very basic accommodations. Nothing really to get excited about, but gave a place to spend the night. Close to downtown was a plus.

Dirty room Smell like cigarettes Run down

Aucun travail de rénovation depuis des années. Les lampes dans la chambre sont dangereuses ; risque d'électrocution. Nettoyage derrière et en dessous des meubles inexistant.

Not a stay I would ever recommend or stay again. The conditions are deprorable. Awful broken bed, noisy fridge and bathtub in very bad condition. Decided to stay on this hotel because we thought the reviews were a little exaggerated...but no, everything is true. This is an hotel in very poor condition. We were told by a local that this hotel is paid by the government to take homeless people in the winter time, that's all I'm sharing. The only good thing about the hotel is the location. Spend your money someplace else, your back will appreciate it!