The facilities are sieved. The staff is very kind. The location is excellent. Visitor center. Restaurants and souvenir shops are within 10 minuets.

The heating in the room was not working at all, so I slept with my coat on because it was so cold. Footsteps in the hallway echoed every time someone walked.

水廻りの改修が至急必要です。 ベッドは清潔で快適に過ごせました。 スタッフはフレンドリーで好感が持てました。

良いところ クイーンベット1、シングルベット2で、四人で宿泊。十分な広さ。 タクシーは、空港まで夜中でも来てくれる。 ホテルは、ダウンタウンにあって、観光には最適。 川沿いなので、お散歩道がすぐそばでユーコン川が見える。 受付スタッフも親切。 バス停が近い。 Wi-Fi快適。 少し歩けば大きな公園が二つもある。 いまいちな点 施設が新しくはない。バスルームが古い。 ランドリーが少ないので混んでいる。 近くにあるスーパーは高い。安いスーパーは遠い。 ホテルのすぐ隣がバー。甘い匂いがする。 一階だと外にいる人から見られる。 いまいちな点もあるが、気にならなければとてもいい場所。値段も安く、のんびりできる。またぜひ行きたいし、おすすめしたい。

9月のホワイトホースは日本の名古屋市の冬の体感温度ですが、ユーコンポリシーにより暖房はつけられませんでした。

We’ve reached out several times - nobody ever picked up the phone! There was no parking like advertised!!! I will be reaching out for some reparations- this is insane - I’m so disappointed!

The main concern is the noise in between the rooms, you can hear everything. Is not to clean and the hot water didnt work

The office staff could not find the confirmation number for the rooms so my guys left. I can’t get a refund as they were considered a “no show” worst experience ever. Very disappointing

clean room

Very basic accommodations. Nothing really to get excited about, but gave a place to spend the night. Close to downtown was a plus.

Dirty room Smell like cigarettes Run down

Aucun travail de rénovation depuis des années. Les lampes dans la chambre sont dangereuses ; risque d'électrocution. Nettoyage derrière et en dessous des meubles inexistant.

Not a stay I would ever recommend or stay again. The conditions are deprorable. Awful broken bed, noisy fridge and bathtub in very bad condition. Decided to stay on this hotel because we thought the reviews were a little exaggerated...but no, everything is true. This is an hotel in very poor condition. We were told by a local that this hotel is paid by the government to take homeless people in the winter time, that's all I'm sharing. The only good thing about the hotel is the location. Spend your money someplace else, your back will appreciate it!

This place needs a facelift..worn out carpets, sticky floor, smell of weed from the guests permeates the lobby. The Front Desk Staff is the saving grace of this hotel. Stayed as just need a place to sleep for a few hours for an early flight the following day, was passing through, wouldnt book here again

Room is good, quiet, clean (microwave, fridge, tv, wifi) for my 2 winter night stay. I met 3 staffs in their shifts and very friendly and accommodating (except for one 😞)…. I just hope the lobby were more inviting and welcoming. 😊… thank you.

drunks fighting in hall phone flashing red front desk was not trained on how to stop it no hot water just Lukewarm

My employee waited almost 45 minutes for the front desk person to show up to get checked in. I phoned for at least 15 minutes non stop with no answer. Used bar of soap in the shower. Smelt like cigarettes and weed. Put a chair under the door knob, was not feeling cery safe with all the sketchy people walking around.

There was pubic hair on the ceiling of the shower. The phone rang constantly, I unplugged it. The room was dirty and there were nail heads sticking up from the floor and snagged my socks and this was considered a good room, having a view of the river from the second floor.

Rooms were amazing and bed was so comfy

I reserved the room for my granddaughter MacKenzie Christofferson. A man barged into her room around midnight last night with a gun and threatened to rape her. She and one of her dogs fought him off. She called the police and he was arrested. She also filed a police report 202617302. Needless to say, my 26-year-old granddaughter did not get any rest. Please provide a FULL REFUND for this stay and I would highly recommend that you remove it from your list of places.