清掃があまり行き届いておらず、少し残念でした。滞在中の清掃後も飲料水やコップの補充がなかったです。 スパも床が水浸しになっていることが多く、清潔感があるとは言えませんでした。 一方で、フロントに問い合わせると飲料水などは用意していただけたので、その点の対応は良かったです。

ガレージのシャッターが開け閉めする際の音がうるさかった。それ以外は良かった。

部屋の中はオシャレで天井も高くとても清潔で快適に過ごせました。 レンジがあれば文句なしです。

Clean and friendly staff. A little far from main street.

Convinience

Está suficientemente lejos del bullicioso centro, pero suficientemente cerca para llegar caminando. Y la comida del restaurante está deliciosa.

The hot tub is helpful fir a long day hike.

Geräumiges Zimmer, Hotel zentral gelegen. Shuttle Bus 1 min zu Fuß erreichbar (zur Gondel, Tunnel Mountain, Hot Springs usw.)

Great views !

Great service!!

Everything

The room was clean and quiet with A/C. Staff were very nice and helpful. Carlitos food was always good.

The location was convenient, in center of town, clean and comfortable.

The staff was friendly. The room was spacious and clean. They could use a little more lighting. The hot tub was very nice. We used it daily after long hikes.

It’s a great adventure

Nice comfortable accommodations. Room was large enough with a vaulted ceiling for four adults to have adequate room. We made good use of the provided bottled water and Roam bus passes.

Over Priced. Motel 6 Feel. Very outdated 1970's. I would stay outside of Banff 10 minutes and save yourself some money. Location is good , Garaged parking but they charge you $20 extra a night and you will pay close to $500 a night for the dump room which is a rip off.

We received a warm welcome ahead of our check-in time. Inside and outside were beautiful and clean. We enjoyed the spacious room as well as the hot tub and both saunas. Our room was turned over nicely each morning and any requests we had were answered positively. It was a short walking distance to the downtown strip which we enjoyed each day we were in Banff.

We checked in and I mentioned we had a small dog. I was told by Expedia that they are pet friendly. Guess what they aren’t BUT their sister property is Thank God. Not as nice but helped out. Expedia always helps. Only reason I’m loyal and only use them.

Good location , can walk to everything