Although the building was old, the room was c was old, the room was clean and the location was convenient. There was

Ideal location for us, just a short 10-min walk to the town centre. Our room was spacious and bathroom appeared recently renovated. Staff were very friendly and helpful. As it is a very old building, the floorboards were a bit creaky and woodwork (skirting boards, window frames, architraves) looked tired with their years of layered paint, but we had a comfortable stay. The free parking was a bonus.

Helpful, pleasant reception staff. Room decor dated but clean, comfy bed, lots of on-site car parking close to city centre. Plenty of options in restaurant.

I recently stayed at this hotel and was quite disappointed. The hotel was quite old and lacked air conditioning, making it very uncomfortable, especially during hot weather. Unfortunately it was my fault that I didn’t check it beforehand. There were also no power plugs near the bed, which was inconvenient for charging devices. Overall, sleeping was nearly impossible due to the heat. I would not recommend this hotel unless significant updates are made.

Don't go in the summer. I've been in colder saunas. Also having booked a family room for 2 adults and 1 baby I'm not sure why they didn't provide a cot. Good job we had a travel one. Friendly enough staff and ultimately a 3 star reasonably priced hotel for central Harrogate so you get what you pay for

The manner of reception staff at check in and throughout my stay was very good, professional and friendly. There is loads of good, easy parking at the hotel. Admittedly, some of the furnishings are a bit dated, everywhere is clean and well equipped. The bedroom and bathroom were both large and comfortable. The bedding and towels were in good condition and decent quality. There was a well stocked hospitality tray. There was always plenty of hot water with good pressure It was very quiet both inside and outside. It is a short walk from Harrogate town centre and there is a but stop at the entrance if you want to venture further afield. I did not use the bar or restaurant, so cannot comment other than to say the prices looked reasonable

Very tired & needing some maintenance, first room had been used by the previous occupant as a smoking room. Quick change by receptionist was appreciated but all rooms do look tired

Check in and out brilliant. Car parking very easy. Service efficient and polite. Building itself has a real ambience of slightly faded glory which we found interesting and a nice change from modern hotels. However, we came in a heatwave and whilst the public rooms were cool enough, the bedroom was rather too warm and no obvious means to control the heat. Windows too heavy to open.n

Great central location and very comfortable

On arrival had no problem with parking as car park was huge and free very polite staff on checking in hassle free all staff very friendly throughout our stay no complaints whatsoever room was very spacious and cleaned every day with all amenities you needed

Lovely spacious clean room, staff were all very friendly and helpful, breakfast was good and plenty of parking

Faded glory holding its charm. Large rooms with baths. Most excellent breakfast. Great choices of fruit and many buffet dishes as well as English breakfast. Would have appreciated a luggage trolley. Easy parking

Parking was included and no problem finding a space. A big plus in Harrogate. All staff I saw were friendly and knowledgable.

The staff were in the main very friendly and helpful. The room was very old fashioned and in need of some refurbishment. There were only two sockets neither of which were close to the beds. The curtains didn't cover the window completely and they were very light. As a consequence I couldn't sleep beyond the very early morning due to the light. The bathroom was fine although the bath was very deep and high sided which made getting in and out to use the shower a little difficult. The main thing the room had going for it is that it was large with plenty of room in both the bedroom and bathroom. The room was very clean. We thought the food was excellent. In particular the breakfasts were outstanding. A big factor for us was the good amount of parking available at the hotel. Overall we had an enjoyable stay and would recommend it for value for money too.

Had to upgrade to superior room classic room on entry had bad smell

Hotel was clean, quiet and comfortable. Plenty of free on site parking. Staff were at time not very helpful. They have an ecco hot water system which meant quiet a wait for the hot water. Location to centre was good.

Beyond faded to dilapidated grandeur. Gruff Yorkshire welcome. Room smelled of cigarette smoke. When I reported this it was dismissed as we don’t allow smoking. Carpet dirty. Paint chipped. Wifi worse than dial up. Poor telephone signal. Fawlty towers without the humour.

Comfortable room, good breakfast, plenty parking and friendly staff

Staff very obliging, rooms always cleaned with new towels and bedding, tried the food at the bar and can highly recommend the pizza, fabulous, breakfast huge variety and staff very helpful, would return again very enjoyable stay for 2 night's.

Nice hotel very close to Harrogate centre. The room I had was a family room and looked out onto the lawn at the back - so it was nice and quiet and secluded. It's a very traditional hotel - the main social areas could do with a refurbish, but it was still a great stay. Would stay here again.