とっても良かったのですが、 最後チェックアウトの時のスタッフの対応が不親切で残念でした。 それ以外はとてもよかったです。

レイクルイーズ行きや、ゴンドラゆきのバス停が近く、またバンフ内で使える無料のロームバスのパスももらえました（レイクルイーズなどバンフ外には使えません）スーパーや多くのレストランも徒歩圏内で立地が良かったです。 フロントは隣のホテルにあり、こちらのホテルは少し閑散とした感じ。その代わりエレベーターはいつもすぐに来る。またお部屋の窓から山が見えましたので、景色もまずまず。小さいバルコニーもあります。 良くなかったところはシャワーが続けて使うと二人目で水になってしまった。やむなく三人目は翌朝にシャワーしました。（ハイクで汗かいたのに）又、コンディショナーが一泊目の二人目で切れてなくなり、翌日も補充されなかった。 ハイシーズンの利用で他のホテルと比べて割安ではありますが、二泊で三人1000ドル以上払って、このサービス？と思ってしまいました。

It's very cold at night even in summer, so I tried to heat it, but it's out of order. The response was, "Only you say you're cold." I beat the cold by changing my room to a small room with a heater. The hotel changed the room from a twin room to a single room, but it was still about $400 per night. I was surprised at the cold reception.

Good experience

Nous avons adorés!!!

Great

Spacious clean room

Clean room, friendly staff. Safety is a concern, as there is no staff in the lobby area (you have to check in at the hotel next door) and the outside doors are unlocked at all times.

Courteous staff

Please update the rooms. They are old and poor maintained. The sink is dirty, not to mention the carpet. The hotel is very expensive so at least keep it very well cleaned.

Great service, room was pretty ,sadly smelled of smoke, but otherwise clean and modern. VERY comfy bed. Great experience.

Rooms were clean and the area was calming and quiet. Very easy to walk to Banff area where all the shops and restaurants are. Easy check in and friendly staff.

Great to stay

Uitzicht, geen begane grond. Wel gratis parkeren. zeer goed in Banff.

Front desk staff was super friendly and rooms were clean and comfortable. Great price as well!

We always stayed at Red Carpet when owned by the Irvin’s - personal touch! Now there’s no reception desk, no tables in the room, only 1 nightstand, and only 1 comfortable chair! We stayed for 4 nights and really needed another chair (which they brought) and needed a small table & another night table! The beds were good and the room was nice otherwise!

Beautiful mountain view

Old needs TLC, clean vents and maintenance on hot tub

Location was great. The room was spacious. The air conditioner worked well. Parking was always available.

There was no breakfast in the property but everything else was good and it’s pet friendly hotel