三週間程前の予約で、五つ星ホテルの選択肢が他になかった為、当ホテルを選択。 スタッフのフレンドリーさは偏りがなく素晴らしかった。 何も言わなかったのに、チェックイン時に赤ちゃん連れだと判断し、ベビーベッドを入れてくれていた。 レストランスタッフも気が利いていて素晴らしい。 すれ違うスタッフ皆、挨拶を欠かさなかった。 赤ちゃん連れにも非常に親切。 シャワーの水圧も強く、シャワーヘッドも外れるのが良かった。 残念だったのが、バスルームの清掃が行き届いていないこと。 バスタブに立ち、たまたま壁の隅にシャワーがかかったら、黒い垢がボロボロ落ちてきて気持悪るかった。 大抵のホテルの風呂清掃は、スプレーなどを吹きかけて、拭いて終わりというのは知っているが、あれでもうホテルの風呂恐怖症になりそうだ。 また、レストランが３つしかなく、長い滞在では飽きてしまうだろう。 ただし、ビーチがすぐ側なので、ビーチ沿いのレストランも気軽に利用できる。 ホテル内のどのレストランでも、ディナータイムのドレスコード遵守は必須。

Great hotel! Lovely pool! Nice staff! A fair bit of entertainment every night!

Absolutely brilliant hotel, room & the food was excellent. Would highly recommend

Great hotel, great staff. Breakfast was excellent, location ideal and the place was spotless! Loved the swimming pools too

Pool was lovely, although not the best for kids. Towel service was nice, although sunbeds weren’t particularly well designed around the pool to enjoy from different areas. But there were plenty of you were happy to sit away from the pool. Breakfast quality and choice was disappointing, in particular for gluten free. Bed was comfy Room appeared clean, but there were tiny bugs that were around the room in places. This hotel attracts a lot of older / retired people, and lots of different nationalities which I think affected the atmosphere as you never knew if someone would understand a polite ‘hello’ or ‘thank you’ The friendly, helpful staff were the best thing about this hotel

Couldn’t fault anything. Nice reception, nice room, lovely pool area and the pool was nice and warm.

Hotel is gorgeous. The place is pristine - the cleaning and maintenance is next level. Staff are also amazing, everyone is so friendly and couldn’t do enough for you. Food and drinks were great and location was ideal. The place is super chill and an older demographic so don’t expect anything lively would be the only thing but it was perfect for us!

Sehr schöne Anlage!

Superb hotel, room size is excellent and cleaning staff efficient and friendly

Revert aspect reached our expectations

Another fantastic trip to This superb hotel. The place is absolutely fantastic with the most friendly staff. Excellent breakfast buffet and food and drinks at the various bars. Can't wait to return. The experience at Tenerife airport security was uyterly terrible and I hope this can be improved as the hotels and guests deserve better.

Rooms were spotless. Excellent spa and pool. Very well trained staff. The resort is gorgeous. The dinning staff made every meal a pleasure. The breakfast choices were fantastic. This is a resort for adults.

Das Hotel ist hervorragend ausgestattet und verfügt über einen wunderschönen Garten mit Pool. Leider ging unsere Junior-Suite mit „Meerblick“ auf das gegenübergelegene Restaurant an der Uferpromende so daß wir die Terrasees kaum nutzen konnten weil wir ganztägig von unangenehmen Küchengrüchen und dem Lärm des Lüftungsverntilators umwehr wurden. Es empfliehlt sich deshalb unbedingt eine Zimmer mit Gartenblick zu buchen.

Lovely hotel. Good buffet breakfast. Excellant location for restaurants and shops

Hotel is absolutely spotless, great amenities, really friendly staff. Would definitely stay again.

Le personnel parfait , très attentif à notre bien être ! Remarquable ! Le restaurant la Cupula :du début à la fin en passant par les assiettes , le gout , l originalité , le service , et en plus , en français ce qui est un plus pour l explication des plats . Pdj évidement digne d un 5* ; et le buffet du soir également . Restaurant de la piscine également parfait et de très bon gout . Nous y retournerons .

Accueil , personnel ,service , gastronomie ...cadre , propreté .. tout est parfait !

Hyvällä paikalla oleva , siisti, hyvänkokoinen huone jossa riittävästi säilytystilaa.

Superior hotel in a perfect setting. Excellent staff.

The staff didn't seem to want to be there. The reception staff not happy. Room was ok and cleaned frequently.