三週間程前の予約で、五つ星ホテルの選択肢が他になかった為、当ホテルを選択。 スタッフのフレンドリーさは偏りがなく素晴らしかった。 何も言わなかったのに、チェックイン時に赤ちゃん連れだと判断し、ベビーベッドを入れてくれていた。 レストランスタッフも気が利いていて素晴らしい。 すれ違うスタッフ皆、挨拶を欠かさなかった。 赤ちゃん連れにも非常に親切。 シャワーの水圧も強く、シャワーヘッドも外れるのが良かった。 残念だったのが、バスルームの清掃が行き届いていないこと。 バスタブに立ち、たまたま壁の隅にシャワーがかかったら、黒い垢がボロボロ落ちてきて気持悪るかった。 大抵のホテルの風呂清掃は、スプレーなどを吹きかけて、拭いて終わりというのは知っているが、あれでもうホテルの風呂恐怖症になりそうだ。 また、レストランが３つしかなく、長い滞在では飽きてしまうだろう。 ただし、ビーチがすぐ側なので、ビーチ沿いのレストランも気軽に利用できる。 ホテル内のどのレストランでも、ディナータイムのドレスコード遵守は必須。

Sehr schöne Anlage!

Superb hotel, room size is excellent and cleaning staff efficient and friendly

Revert aspect reached our expectations

Another fantastic trip to This superb hotel. The place is absolutely fantastic with the most friendly staff. Excellent breakfast buffet and food and drinks at the various bars. Can't wait to return. The experience at Tenerife airport security was uyterly terrible and I hope this can be improved as the hotels and guests deserve better.

Rooms were spotless. Excellent spa and pool. Very well trained staff. The resort is gorgeous. The dinning staff made every meal a pleasure. The breakfast choices were fantastic. This is a resort for adults.

Das Hotel ist hervorragend ausgestattet und verfügt über einen wunderschönen Garten mit Pool. Leider ging unsere Junior-Suite mit „Meerblick“ auf das gegenübergelegene Restaurant an der Uferpromende so daß wir die Terrasees kaum nutzen konnten weil wir ganztägig von unangenehmen Küchengrüchen und dem Lärm des Lüftungsverntilators umwehr wurden. Es empfliehlt sich deshalb unbedingt eine Zimmer mit Gartenblick zu buchen.

Lovely hotel. Good buffet breakfast. Excellant location for restaurants and shops

Hotel is absolutely spotless, great amenities, really friendly staff. Would definitely stay again.

Le personnel parfait , très attentif à notre bien être ! Remarquable ! Le restaurant la Cupula :du début à la fin en passant par les assiettes , le gout , l originalité , le service , et en plus , en français ce qui est un plus pour l explication des plats . Pdj évidement digne d un 5* ; et le buffet du soir également . Restaurant de la piscine également parfait et de très bon gout . Nous y retournerons .

Accueil , personnel ,service , gastronomie ...cadre , propreté .. tout est parfait !

Hyvällä paikalla oleva , siisti, hyvänkokoinen huone jossa riittävästi säilytystilaa.

Superior hotel in a perfect setting. Excellent staff.

The staff didn't seem to want to be there. The reception staff not happy. Room was ok and cleaned frequently.

The whole hotel was spotless & the staff are just amazing, highly recommended.

Room servicing patchy. Coffees milks etc not always properly replenished. Often room not made up until afternoon. Turn down done when room made up and not in evening. Breakfast ok but have had better

Huone oli siisti ja HK ystävällistä. Ihana vehreä puutarha.

A little quirky perhaps, and not our usual style, the stand out feature of this holiday was the hotel staff. Yes, everything is spotless Yes, the food offering was beyond for a hotel But the staff go above and beyond at all times... they really make you feel very special. Whilst the pool area can be a little cramped, we were able to nab ourselves an almost private island all day, every day... and switch off. And being able to just walk into the pool in October without a grimace... Fabulous! The hotel is fabulous... but on the edge of an awful "strip" of beach bars and restaurants doesn't make for the best spot... but we rarely left the hotel for the 8 day break. Would we go again... quite possibly for a warm pool winter break though, on checking the prices for January, I might have to sell the house... but we will keep looking!

This hotel was absolutely beautiful, it was so peaceful and the views were stunning. We loved our stay here and will definitely be coming back. It was so luxurious, we were treated like royalty and we cannot fault anything just perfect

We love this hotel having been countless times now it’s always spotless staff friendly and great location, peaceful and food amazing.