Our initial room on 3rd floor, was VERY cold due to the draft coming from the window, it was also very noisy and you could hear every conversation from outside on the road. Thankfully the next morning, the lady at reception moved us up to the 4th floor, this was great, no noise, no draft and nice dark room to sleep in.
The staff were really friendly. It’s about 7min walk from the royal mile with lots of shops along the way.