During my trip, I had to check out earlier than planned due to the passing of a family member.
Although I had booked five nights and stayed for two, I informed Expedia’s support team about the situation. However, I did not receive a refund for the remaining nights.
I truly enjoyed my stay at the hotel, so I was a little disappointed that there was no consideration shown under such circumstances.
Perhaps I should have purchased travel insurance.
The restaurant downstairs had pretty good local options. They also offer room service that was quite inexpensive. You can also use Whatsapp to talk to the front desk without calling. I will say, I was pleased to find 3 dirty towels in my bathroom upon arrival. It seems as if housekeeping had folded up the towels from the prior guest or maybe replaced mistakingly with used towels. The rooms are also not quite sound-proof. I could hear a lot from the next door guests whether I was in my room or even from the bathroom. I could even hear the guest next door snoring for hours. The location was pretty convenient and the staff was nice. That’s the only thing I liked as well as the daily housekeeping and extra water. I
wouldn’t stay again. But, this is a good spot if you’re looking for
some place just to chill for a little bit.
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Melissa
10.0
/10
16週間前にレビューしました
Expedia Group verified review
Very happy with my choice of hotel. Centrally located and very nice staff.
Valentina
10.0
/10
17週間前にレビューしました
Hotels.com verified review
Hermosa habitación, muy comoda. Lindas instalaciones del baño. Muy agradable la estadia y el personal muy amable
Mikele
友人&家族
10.0
/10
18週間前にレビューしました
Hotels.com verified review
Everything was great!
Alina
8.0
/10
18週間前にレビューしました
Expedia Group verified review
Freundliches Personal und schöne Umgebung im Frühstücksraum.
jesus
10.0
/10
19週間前にレビューしました
Expedia Group verified review
Best hotel at this area, nice management, they were always there everytime I need them , very happy of my staying there
Janet
6.0
/10
20週間前にレビューしました
Expedia Group verified review
Yes all seemed great
Laura L.
10.0
/10
20週間前にレビューしました
Hotels.com verified review
Everything was great but the one thing that stood out was the girl at the front desk. She's amazing.
Rosalba
ビジネス&レジャー
10.0
/10
20週間前にレビューしました
Expedia Group verified review
Outstanding staff, people centered and oriented to customer service. Special thanks to Gloria, Dimitri, Marco, Mariam and Lady who made my stay comfortable and humanly warm. Appreciated.
Rubén
レジャー 子どもと 一緒に
10.0
/10
20週間前にレビューしました
Expedia Group verified review
Very pleasant stay. The room was spacious, the bed comfortable. Great breakfast. And the location is ideal, you can walk to Parc Güell, and to Gràcia, where there are endless dining options, and the subway takes you anywhere you want to go.
Daniel
10.0
/10
20週間前にレビューしました
Expedia Group verified review
Everything was wonderful.
Nicolas
レジャー 家族旅行
10.0
/10
21週間前にレビューしました
Expedia Group verified review
Struttura pulitissima, personale competente e colazione fantastica. Vicino alla metro 5 min a piedi, nulla da dire voto 10/10
Isabelle
出張
10.0
/10
21週間前にレビューしました
Hotels.com verified review
Chambre très grande et bien agencée, juste dommage que les fenêtres ne s'ouvrent pas pour aérer. Parking payant sous-terrain pas très pratique pour les grosses voitures. Petit-déjeuner très complet et très qualitatif.
Thomas
10.0
/10
22週間前にレビューしました
Expedia Group verified review
Every aspect of my stay was more than I expected. I recommended the hotel to friends and family.
Thomas
10.0
/10
22週間前にレビューしました
Expedia Group verified review
The room was clean the staff was eager to help.
Kimberly
レジャー 友人と 一緒に
10.0
/10
23週間前にレビューしました
Expedia Group verified review
Everything was very clean and neat. The staff were friendly and attentive. We always came back to a clean room and complimentary water bottles that were greatly appreciated. Not far from main attractions, while in a safe area. Would definitely come back. 10/10