スタッフが最高に優しく、迅速かつ丁寧にトラブルに対処してくださった。また来る時は絶対にここを選ぼうと強く思う。

清潔で良いホテル。 朝食のバイキング、とても充実しています。

フロントは24時間 フィレンツェ観光の相談にものってくれる。 部屋は小ぶりではあるが、使いやすて清潔。 場所もドゥオーモとウッフィツィ美術館の間で どこ散策するにも良い拠点のなふ。

ホテルの方は、皆さんとても親切で感じが良いです。 場所も、旧市街の名所は全て徒歩圏内であるうえに、駅までのバス停も近く、非常に便利です。 欠点を2点だけ挙げると、 1:「Perla」という部屋のドアのカギにクセがあり、すぐに開かなくなってしまうこと 2:朝食に生野菜などのサラダ類が一切なく、メニューも毎朝変化がないこと です。この2点が無ければ、総合評価を5にしたのですが。 でも、その点を差し引いても、間違いなくオシャレで良いホテルです。

最高の立地です。 スタッフは丁寧でした。 朝食の時間も幅広く、一日の計画が楽に立てられました 騒音については確かに問題がありますが、主に廊下の音が全て聞こえるだけであり、部屋間の騒音は気になりませんでした。

排水溝の臭いがずっと部屋に蔓延して、エアコンも壊れて簡易的なものが置かれていたので、少し不快で、体調も崩しました。

お洒落で立地が良く、とてもオススメです。

La puerta del baño faltaba al llegar

This is a mid tier hotel and a very nice one for it. The room (superior double) faced the road to the rear of the hotel and was on the top floor. We didn't hear much of anything from the street. The staff were helpful and nice, and the lift was somehow always right there every time. Breakfast was nice with a decent selection for a hotel of this size. It's 5 minutes from almost everything on foot and we couldn't have asked for better in that regard - close to everything but not noisy! The Aircon control was kind of hard to use, and the light switches didn't all have button covers on them, and quite a lot of the switches didn't control anything but otherwise everything was in good working order. The shower was always hot. The Google reviews made me worry a little if I'm honest, but we didn't experience anything I'd read as a concern.

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Large room with the junior suite.

Positive: Staff was super nice. The room seemed bigger than mentioned. Location is great. Wifi in the room was about 100mbs - perfect for some video calls. Good value for money. Everything was clean. Nice soft modern bed. Neutral: Breakfast was nothing special but adequate. Negative: There was a little bit of noise from the street / hallway - not terrible though. The smell of the cleaning supplies or some type of air freshener was pretty strong.

We booked our room August, 2025. When we arrived on the afternoon of May 20, 2026, the room had been given away. They offered us a room in an attic, up a creaky staircase with a door that required a key from 1800’s…The space was creepy, like a scary movie. This room was located in the “Do not enter, alarm will go off” area. As 2 70+ year olds, there was no way we could manage the stairs with our bags and it felt totally unsafe where they had trouble getting key to work. We honestly thought we could be trapped in the attic. I wish I could post my picture of how creepy this was. We declined & they magically found another room. We then were required to repack to another room the next night. The only highlight in this scenario was Reception Lu. She was very genuinely awesome & tried her best to make a horrible situation better. Also, breakfast was awful- horrible fake eggs, orange juice that was more than 50% water. Never again.

Great service! Thanks for hosting my parents with your excellent service.

The hotel was well located. The room was strangely designed. Our room had steps to enter and a strange door key. The room was large and the bathroom was nice but there was a step up to get to the bedroom from the bathroom which was not ideal.

Everything was wonderful.

Nice but small (typical for area) clean room. Nice facility on narrow street. Very close to major tourist attractions such as Duomo, Galleries and lots of excellent restaurants. Breakfast was ok, not great but convenient and clean. Very friendly staff and elevator. No parking.

Great place and wonderful people

Färsk och fräsch frukostbuffé med många alternativ. Trevlig och hjälpsam personal. Fräscht på rummet men lite slitet i badrummet.

Funcionários extremamente agradáveis e solícitos, ambiente limpo, bem localizado e café da manhã muito bom!