総合評価とレビュー Grupotel Rocador

広く綺麗な屋内及び屋外プール。難点はシングル用ベッドの硬さ、セーフティボックスの使いにくさ

A lovely hotel. All staff are very friendly and helpful. The location is perfect- right next to a beautiful beach- we went early morning because it does get busy- 5 minute walk from a large selection of restaurants, bars and shops and a 15 minute walk from the marina. Breakfast buffet selection was very good and on-site activities were varied and well run by enthusiastic staff. The pool bar serves an excellent choice of lunch options and drinks. We had a lovely stay and would very happily visit again. Thank you 😊

Great place! Will be returning for sure!

Bästa läge vid strand/city. Bra rum, bra service/personal

Super hôtel avec tous à proximité ! Personnels très gentils !

Chambre spacieuse avec une terrasse, des chaises longues et une vue sur une vue magnifique sur la cala. Mémorable !

Vi hade det väldigt bra. Det va trevligt och fint. Enda nackdelen var att vårt rum låg under frukosten så vi vankade 0545 första morgon. Men natt två gick bra då va öronpropparna i öronen och då gick allt hur bra som helst. Jag rekommenderar detta då all personal ler och såger god morgon eller god kväll. Så trevligt bemötande. Tack för en härlig semester utan barn. Jag älskar er frukost.

The hotel has a unique location, leading straight to a lovely Cala. The staff in the hotel, especially Jose and his team in the restaurant are amazing, always polite and kind. However, the hotel is definitely lacking in terms of the basic aspects you would expect based on what you pay; the rooms could use an effort in renewal, the shower and the sink were clogged so it constantly took a while for water to pass. The television was not working properly and we had to ask two times for someone to fix it and they only fixed it on the third day. The rooms have very few amenities, just soap for the sink and the shower, and for the price paid, one would expect others like shampoo, shower cap, etc. There were some days when the room was not cleaned until past 3pm while on other they came in before 8:30. Although it's understandable that it's not yet high season, they should be prepared for receiving and catering to guests. Also, the information on hotels.com says that there is a computer room so we didn't take our laptops but when asking at reception we were told that there wasn't one. There was also a pipe draining into the terrace of our room, both water and sand. It would be important to specify that during low season they only open the main restaurant and not the other ones publicized. They also try to charge you for everything, they say you can exchange pool towels but if you want to, they charge you 1EUR. Drinks are also not included in the half-board option.

Staff were superb. Excellent location. Peaceful

Stay was great except for the fact that there was no hot water for a shower.

We had a great time in this hotel. It was close to everything and the town was open late. The rooms were spacious and clean. Everyone was so nice and the breakfast buffet was spectacular food. I definitely will be coming back and telling people to stay here.

This was a short break prior to heading to Arenal to go sailing. I really wish i could have stayed longer. Everything was great, the staff, the room, the restaurant. Lots of choice from the buffet and the a la carte was excellent. Will definitely be returning for a longer stay

Wonderful location, right on the beach and walk to many restaurants, marina and shops. Nice room size, bed and linens. The bathroom needs updating but it was functional. Lovely staff.

Wonderful location with beach access and a great breakfast. Very easy to walk around no need for a car. Very helpful staff

Flott sted, litt slitt på deler av hotellet

My week's stay at the Hotel Rocador was superb. Location was perfect, situated at the side of the beach and just minutes away from the main shopping/restaurant area. All the staff, including reception, restaurant and cleaning were genuinely very friendly and helpful. I had a problem with my booking (my fault, not the hotel's) and the reception staff were wonderful, they persevered until the problem was solved and it was done not because they felt they had to but because they wanted to make my holiday more enjoyable. It was my daughter's birthday while we were there and a bottle of wine was delivered to her room even though we hadn't mentioned her birthday to anyone - this is systematic of the kind of customer satisfaction they aspire to throughout the hotel. The food at the hotel was some of the nicest I have ever had in over 30 years of holiday travelling and there was always a friendly reception when entering the restaurant. The rooms were well appointed and cleaned carefully everyday. Overall, I could not find fault with anyone or anything and plan to return next year as I know I will not be disappointed in any way.

See above

Hotel is perfectly located in the centre of Cala D’or. The room was extremely clean and well equipped and breakfast was fantastic!

Das Hotel hat uns insgesamt sehr gut gefallen. Das Essen war sehr vielfältig, lecker und das Personal war sehr freundlich. Das Hotelzimmer war sehr ringhörig.

I found this hotel to be very tired and in need of a lot of work. The day I arrived the only elevator they had was broken, 2 days later when I was leaving, it was still broken. My room smelled of mold which was very concerning, I spoke with the guys at reception and they gave me another room on a higher floor which was better (first time I have ever asked a hotel for a room change, so it was that bad). The hotel was dark and dingy and not very clean. The breakfast buffet was average, nothing special. The staff were kind and helpful and the location as great. However, it was hardly a 2 star in my opinion. I couldn't wait to leave.