総合評価とレビュー Pullman Port Douglas Sea Temple Resort & Spa

部屋が広かった。海岸が近い。

施設の雰囲気、プール、お部屋は素晴らしかったです。 ただ、前泊者の洗濯物が残っていたり、調理器具が汚れたままだったりしたのが残念でした。

ポートダグラスの町から少し離れているため、レンタカーでの移動は必須です。 plunge pool付きの部屋でしたが、暑かったので夜もプールにはいることができ、快適でした。 部屋は広く、洗濯機、乾燥機、冷蔵庫、台所食洗機などなんでもそろっています。 部屋は広いですが、一つ残念なことは、風呂の浴槽が狭く、シャワーブースがなかったことです。 ホテルのレストランも利用しましたが、非常においしかったです。

広々としたリゾートホテル

長期滞在したい人には、最適なホテルですね。ゴルフ、プールなど設備も十分整っていて、のんびりできます。ただ、徒歩圏内には何もありませんので、事前に必要なものは持ち込む必要があります。

フライトと空港からの移動の都合で早朝の到着にアーリーチェックインさせて頂き、 到着日の一日を有意義に過ごすことができ大変うれしかったです。 部屋は4人家族にも十分に広く、清潔で、キッチンやランドリーなどの設備も快適でした。 特に幼児連れということがあり、キッチンで子供の好みの食事を自炊できたり、 子供がやんちゃして服を汚してもすぐに洗濯できるので、 その点で大人も子供もストレスなくリラックスして過ごせたと思います。

豪華でゆっくりできた ただ、スタッフの対応が人によって良し悪しがあった 朝食のブッフェは悪くない、という感じ。だが、何故にサラダバーがないのか？

7月19日から二泊しました。早朝レンタカーの迎えが来ず困り果ててフロントのスタッフに電話で相談したところ親身に対応頂き無事に借りることができました。お部屋は1棟２．３階建てで４～６部屋のものが多数あるコミュニティのような離れの一室で駐車場も直にあり出入りに便利でした。お風呂は２人で入っても十分な位のジャグジーで気持ち良かったです。

とてもすばらしい施設でした。さらなる改善を期待するなれば、清掃をもう少し丁寧にしてほしい（バスタブの中など）。枕のにおいが気になった。それくらいでしょうか。プールの温度も快適でしたし、雑音も少なく、リラックスができました。 冷蔵庫が壊れていたのですが、問い合わせをすると、すぐに冷蔵庫を取替えにきてくれました。また再度往訪したい場所になりました。

We could hear the sea from our Villa in the quiet of the night. The Villa was spacious, well equipped and clean. The grounds and pool are lovely. Breakfast was great. Staff were friendly.

My husband and I arrived at Pullman for 9 days stay with friends. Resort was lovely. However we were extremely disappointed that there were issues continuously. We had a terrible welcome where we were not informed on anything. Apparently there is a contract that explains housekeeping etc which we were not advised on or given to read. Nor were we advised that there is a daily fee for housekeeping which we can opt out of. We assumed that housekeeping was included in our stay. We made the beds most days, washed the dishes, put them away and kept the room clean. Housekeeping entered on their own accord, did not clean the room, didn’t have to wash dishes or put them away. Didn’t clean the floors, bathrooms etc. our towels were barely replaced. On one occasion I was told that the towels had not been delivered so I had to use the pool towels. I had to go to reception to ask for face flannels and toilet paper which house keeping did not replenish. House keeping however did fold the toilet paper that was in use in a neat triangle!! On the odd days that they made our beds, the sheets were hanging out and not pulled neatly. Our room safe broke down twice and we could not access it. The third time it broke down, we stopped using it in case our passports and cash was stuck in there. The door was difficult to lock and on the second day the door handle fell off. Shower head was broken. Communication needs to improve when checking in.

Amazing place

I absolutely love The Sea Temple. We did all the tiling there back in 2004 when I was working with Jerry And The Tile Makers, and I knew from the moment we started that this would end up being my 'go to place'. I have stayed here countless amounts of times because it is all class, incredibly neat and tidy, it's peaceful and all the rooms/facilities are all of the highest standard. The staff are extremely friendly and professional, making your experience at The Sea Temple even more enjoyable. This is why I always choose this incredible tropical spa and resort. It's like you've entered another world of secluded paradise.

The Pullman is one of the farthest hotels from the Port Douglas village, but it is self-contained, and the staff are incredibly helpful with any requests. We self-drove but there was also a shuttle available at most times into town. We selected the Pullman for the timeless decor. I had read a few reviews about most hotels being 'dated'. We weren't disappointed. It was lovely. We stayed in one of the three-bedroom villas with a pool, and it felt very luxurious! It was larger than our own home in Sydney!

The Service was Perfect, very Kind and generous. The quality of the breakfast Coups be better.

This is a lovely resort but it’s tired and it has been very trafficked the rooms need an upgrade or even a paint furniture is groty and needs replacing and everything felt low exspecially the bathroom and toilet and couch was really low and uncomfortable the bedroom mattress needs to be replaced Customer service from staff was fantastic exspecially in the morning for breakfast the manager was lovely and onto every need you needed however the Day spa manager needs some customer service training

The property was what we expected, though it basically could use a refresh. The pool is the centerpiece, and the bottom is ready for a fresh coat of paint. I strongly suggest you add robes if you're using the words "resort" and "spa" in the name of your property. Also, our air conditioning was tough to use because the remote is old and finicky (it took two members of the cleaning staff to get it to work).

OVERALL WAS A GREAT RESPORT WITH AMAZING FACILITIES

Our room needed an update but it was decent.

Was a great hotel. F&B was a let down in the quality of thr food.